Non-profit Apprenticeship Substitute

Basic Info
The Non Profit Apprenticeship (NPA) substitute positions are available to NPAs who have completed their apprenticeships. They are on-call as needed positions. NPA substitutes can fill shifts at the Front Desk, in Prebuild and in Hardware Donations. Wages are $11.55/hour. Substitute workers are not eligible for benefits.

Front Desk Area

 * Greet visitors
 * Answer a multi-line phone, check & relay messages to appropriate places
 * Accept & process donations
 * Perform data entry
 * Use a cash register
 * Process till at the end of the day
 * Schedule volunteer shifts accurately
 * Make reminder calls to volunteers for upcoming classes
 * Prioritize lobby visitors appropriately
 * Print volunteer handouts daily
 * Maintain a steady stream of available coffee for volunteers
 * Take on additional daily tasks at Front Desk as necessary

Hardware Donations Area

 * Manage flow of gizmos through the hardware donations receiving area
 * Teach Adoption volunteers basic intake procedures
 * Welcome donors and help them unload their hardware donations
 * Ensure that Hardware Donations is well integrated with the rest of the organization

Prebuild Area

 * Teach basic hardware vocabulary and Free Geek's system evaluation process to Build volunteers as needed (we will train you)
 * Schedule volunteer shifts accurately

Required Skills

 * Be able to maintain a positive and professional attitude at all times in a sometimes chaotic environment
 * Experience coordinating and/or instructing people
 * Aptitude for and enjoyment of helping people
 * Interest in non-profit operations and management
 * Strong organizational skills (you like to put stuff in order)
 * Communicate, fluently, in English
 * Good interpersonal skills
 * Self-motivated and takes initiative
 * Proficiency with using e-mail and Internet
 * Ability to learn Free Geek documentation tools (RT and wiki)
 * Comfortable with and capable of coordinating others
 * Be reliable & on-time
 * Detail-oriented
 * Able to lift and carry at least 50 pounds on a regular basis

In Addition
Non-profit apprenticeship positions are available only to individuals who have completed Free Geek's Non-profit Apprenticeship program.