Ebay Training Notes

These are some notes that I made when Santiago was training us on ebay sales.

As someone in Online Sales for passwords, etc. Please do not update anything on Santiago's computer. Thank you.

Research

 * 1) Do some research on an item to see if it is something of value.
 * 2) We don't want to bother with items below $50 value unless, for example, they are easy to sell in large lots.

Photography

 * 1) Avoid getting reflections of your face in the pictures.
 * 2) Take really good pictures and many of them.
 * 3) You should be able to fill out your listing by looking at the pictures, instead of back at the item again.
 * 4) We host picture at Free Geek but you will need to upload one to ebay for the thumbnail. Additional pictures cost us money.
 * 5) Pictures are hosted on llama and directories are organized by date.

Preliminary Ebay Stuff

 * 1) Read ebay's guidelines. There are a lot of common spoofs that can be avoided. For example, we only ship to the ebay/paypal address.

Posting

 * 1) You can use the "post similar" button to work off a former sale to save you time.
 * 2) Copy the template from a previous posting wherever possible.
 * 3) When advertising the condition of an item, try to keep expectations low.
 * 4) Only ship in the U.S. (for all items?)
 * 5) Calculate shipping beforehand.
 * 6) Never post an item so that the sale closes on a Saturday. Shoot for Sunday.

Shipping

 * 1) Sometimes buyers ask us if we can combine shipping on multiple sales. We generally can do this.
 * 2) Santiago likes to close his sales on Sunday and ship them Monday.
 * 3) Ship items as fast as possible to get better feedback.