Reuse Program Coordinator: Laptops

Responsibilities

 * Organize the Laptop area to maintain and increase workspace and efficiency
 * Work floor shifts coordinating volunteers in Laptop Build
 * Accomplish Laptop program development including process refinement and documentation
 * Keep the Laptop Build area orderly and stocked with needed computer components.
 * Ensure a steady supply of completed laptops for Thrift Store and Hardware Grants Program
 * Manage Laptop Build volunteers and volunteer interns including (but not limited to) provide laptop repair education, solicit feedback, remove inappropriately-placed volunteers
 * Coordinate with Warehouse staff regarding laptop recycling practices
 * Maintain ongoing communications with Tech Support and Thrift Store regarding common laptop issues
 * Maintain ongoing communications with the Thrift Store regarding range of salable laptop features
 * Designate laptops for specific Hardware Grants, communicate with HWG shepherds
 * Coordinate with other members of the Production team
 * Be an active member of the Production Committee
 * Participate in collective management structure
 * Take on tasks and committees unrelated to Laptop Program coordination
 * Attend Staff meetings, and other meetings as necessary

Required skills:
 * Experience managing volunteers
 * Excellent written and verbal communication skills
 * Friendly, outgoing personality
 * Enjoys working with people
 * Enjoys the learning process
 * Aptitude for learning technical skills
 * Well versed in troubleshooting techniques
 * Self-motivated
 * Patient and courteous with the public
 * Detail oriented, but able to see (and understand) the big picture
 * Good organizational skills
 * Ability to remain professional in an informal, friendly environment with a diverse staff
 * Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity
 * Ability to work and communicate well in a collectively-run organization
 * Ability to work in a consensus decision making process related to staff and policy issues
 * Not afraid to ask questions, but able to work on projects almost entirely without supervision
 * Ability to remain flexible as Free Geek grows and changes
 * Must be available all day Saturdays