Educational Documents

We'd like to have some educational documents which we could hand out to customers. Some ideas which have been brought up include:


 * How to format a hard drive


 * How to determine what type and how much memory you need/can get for your computer


 * How to upgrade your processor - desktop


 * How to install a wireless card


 * How to upgrade your video - what do you need it for? Gaming, image/video editing, determining if you have PCI, AGP or PCI-E


 * How to replace a power supply - desktop


 * How to replace a power adapter - laptop for sure, maybe monitor too?


 * Basic troubleshooting - what to do if computer doesn't turn on, video is choppy, network isn't working etc.


 * Difference between switch, router and a hub


 * How to network a windows and ubuntu linux computer


 * How to figure out what kind of computer will meet your needs


 * What cable do I need to connect X to Y? (with pictures of connectors, etc)


 * What program do you recommend for fixing my problem? (a list of non crapware software for finding out system specs, removing viruses, recovering lost files, etc)