Troubleshooting in Build: Optical Drives

DESKTOP BUILD: OPTICAL DRIVE TROUBLESHOOTING

 * style="text-align:center" width="20%"|I have sound, but my CD-ROM/DVD Player isn't working
 * style="text-align:left" width="80%" |If you find the CD/DVD player isn't working, look into the system and make sure that the IDE/SATA connection is good. If there are other ports then try plugging the connections into other IDE/SATA ports and see if you have any luck.  Look at the jumper setting, and ensure the "slave"/"master" is set appropriately for the jumpers and the ribbon cables.  If this is set correctly, try a different CD/DVD optical drive.  If the same outcome results, try replacing all ribbon cables and power cables.  After this measure, locate a staff person or Build Instructor in the build room and ask them for further assistance with the system.