Advanced Testing Goals 2011

The following goals were brainstormed by Advanced Testing staff at a meeting on Tuesday March 15, 2011. AT staff should feel free to add to this list

We need to separate goals into short-term and long-term, and prioritize the goals listed.

Program

 * Regular instructor trainings

Volunteer Experience

 * "Challenge Box" box of strange gizmos that need to be figured out that volunteers can choose from
 * More volunteer rewards
 * Opportunity to teach other volunteers

Accessibility

 * Finding appropriate tasks for volunteers of varying ability
 * Wheelchair accessibility (less deep long bench)
 * Expanding Spanish Post-Build (+ other languages)
 * Matching up volunteers who teach with those who want to learn

Production

 * Testing new gizmos (laptop RAM)
 * Process for testing smart phones
 * Better system for tracking store returns

Education

 * Help volunteers understand "big picture" of how hardware works
 * Understanding the wiki (have a class on this?)

Documentation

 * Standardize Documentation ( perhaps have an internship for this )
 * Different levels of documentation
 * Technical Review
 * Universal wiki standards for the area

Space/Infrastructure

 * Universal/generic testing stations
 * These could be hard to set up and take down, maybe have "semi-generic" testing stations?
 * Room for more stations
 * More communal space (stuff in the middle)
 * Annexing the TARDIS

Volunteer & Other Stakeholder Buy-In
how to include or represent these stakeholders in the goal-setting process. Who do we want buy-in from?

Volunteers

 * Monthly AT meetings
 * For interns: check-in after 1 month to get & give feedback

Store Staff

 * Tracking store returns
 * Online whiteboard
 * AT presence at Sales meetings

Customers

 * store returns

Build/Adoption Programs

 * orient System Eval interns

Receiving

 * orient new NPAs

Online Sales

 * better system to know the amount of stuff that can be sold online and how much should be kept for internal use

Laptops

 * circulating hard drives
 * assisting with HW demands

Technocrats

 * better/more communication
 * orienting the technocrats so that they know what goes on in AT/why we do certain things