View source for End of Program Survey

==Purpose of this survey==
*To gather demographic information for use in outreach and fundraising capacity
*To solicit feedback on our volunteer programs
*To help us identify possible program improvements
*To gather testimonials for outreach and fundraising purposes
*To identify skills and interests of volunteers for future projects

==Who takes the survey==
This survey would be taken by volunteers at the time they are completing either the Build or Adoption programs. For Adoption, it could be made a regular part of future Adoption Classes. For Build volunteers, we would need to come up with a system to ensure builders have the option to take it.

==How it is taken==
We are currently using a web-based program called [http://www.limesurvey.org Lime Survey]. Currently Tony and Michael are administrators on this and can add additional users. Luiz, Laurel, Sophia and Tony are trained in building surveys. 

The major feature this tool provides is branching surveys, where the responses to certain questions will determine which follow-up questions are asked. Responses are stored in a spreadsheet file, and depending on the survey settings, can be either anonymous or not.

Also, LS allows for many different question formats. It's a good idea to look at the [[http://docs.limesurvey.org/tiki-index.php?page=Question+types documentation] to familiarize yourself with what's available.

==Proposed Survey Logic==
[[User:Tonyc|Tonyc]]

<graphviz>
   digraph D{

   node [fontname="Helvetica", fontsize="11"]
   edge [fontname="Helvetica"]

   Intro_Anon         [label="Welcome Page \n'This part is anonymous'", shape="box"]
   Demographics       [label="Demographics", shape="box"] 
   Intro_Named        [label="Welcome Page", shape="box"]
   Who                [label="Who are you?", shape="box"]
   General            [label="General Feedback", shape="box"]
   Program            [label="Which program are you completing?", shape="box"]
   BP_Impressions     [label="Build Overall Impressions", shape="box"]
   BP_Card            [label="Card Sort Specifics", shape="box"]
   BP_Eval            [label="Eval Specifics", shape="box"]
   BP_Build          [label="Build Specifics?", shape="box"]
   BP_Class    [label="Class Specifics?", shape="box"]
   BP_PostBuild       [label="Are you interested in post-build programs?", shape="box"]
   Adopt_Impressions  [label="Adoption Overall Impressions", shape="box"]
   Adopt_Areas        [label="Which areas did you volunteer in?", shape="box"]
   Adopt_Receiving    [label="Receiving Feedback", shape="box"]
   Adopt_BasicTest    [label="Basic Testing Feedback", shape="box"]
   Adopt_Printers     [label="Printerland Feedback", shape="box"]
   Adopt_Recycling    [label="Recycling Feedback", shape="box"]
   Vol_Interest       [label="Are you interested in Volunteering in other areas?", shape="box"] 
   Vol_Areas          [label="What types of skills/interests do you have?", shape="box"]
   Future_Contact     [label="May we contact you in the future about...", shape="box"]
   Thanks             [label="Thank you landing page on website", shape="box"]

   


   Intro_Anon          -> Demographics
   Demographics        -> Intro_Named [taillabel="'submit' saves and redirects to named survey"]
   Intro_Named         -> Who
   Who                 -> General
   General             -> Program
   Program             -> BP_Impressions [label="Build/Both"]
   Program             -> Adopt_Impressions [taillabel="Adopt"]
   BP_Impressions      -> BP_Card
   BP_Card             -> BP_Eval
   BP_Eval             -> BP_Build
   BP_Build            -> BP_Class
   BP_Class            -> BP_PostBuild
   BP_PostBuild        -> Adopt_Impressions [taillabel="If Both"]
   BP_PostBuild        -> Vol_Interest
   Adopt_Impressions   -> Adopt_Areas
   Adopt_Areas         -> Adopt_Receiving [taillabel="Only displays relevant questions"]
   Adopt_Receiving     -> Adopt_BasicTest
   Adopt_BasicTest     -> Adopt_Printers
   Adopt_Printers      -> Adopt_Recycling
   Adopt_Recycling     -> Vol_Interest
   Vol_Interest        -> Vol_Areas [taillabel="Yes"]
   Vol_Interest        -> Future_Contact [taillabel="No"]
   Vol_Areas           -> Future_Contact
   Future_Contact      -> Thanks
  

}
</graphviz>

==Proposed Questions and Text==

Here's the place to draft the actual questions. 

;Welcome Page
:Thanks for blah blah. This portion is entirely anonymous. It consists of X questions and should take you X mins to complete. 

===Demographic Info===
:What is your zip code? '''N - Numerical Input'''

:What is your yearly household income, including all earners in your household? - OR -  What is your own yearly income? - '''"!" - List Dropdown Question'''
::Less than $10,000
::$10,000 - $19,999
::$20,000 - $29,999
::$30,000 - $39,999
::$40,000 - $49,999
::$50,000 - $59,999
::$60,000 or above 
::No answer

:What is the highest level of education you have completed? '''"!" - List Dropdown Question'''
::Less than high school
::High school/GED
::Some college
::2-year college degree (Associates Degree)
::4-year college degree (BA, BS)
::Master's Degree
::Doctoral Degree
::Professional Degree (JD, MD)
::No answer

:Race/Ethnicity '''M - Multiple Options''' (check any that apply)
::American Indian / Native American
::Asian
::Black / African American
::Hispanic / Latino
::White / Caucasian
::Pacific Islander
::Other [type in answer]
::No answer

:Gender '''L - List radio'''
::Female
::Male
::Other [type in answer]
::No answer

:What year were you born? '''N - Numerical Input'''
::[type in answer]

:Employment Status - Are you currently...? '''"!" - List Dropdown Question'''
::Employed for wages
::Self-employed
::Out of work and looking for work
::Out of work but not currently looking for work
::A homemaker/stay-at-home parent?
::A student
::Retired
::Unable to work
::No answer


:Did you require any special accommodations while at Free Geek? - '''Y - Yes/No'''
::Yes
::No

:(If yes) - Please rate how Free Geek responded to your needs: '''Scale of 1 (poorly) to 3 (adequately) to 5 (well)

:''Other potential questions re: Technology Use''
:Generally speaking, how comfortable do you feel using a computer?
::Very comfortable
::Somewhat comfortable
::Not very comfortable
::Not at all comfortable
::No answer

:How often do you use the Internet?
::Once or more a day
::A few times a week
::A few times a month
::Hardly ever
::Never
::No answer

:''Other potential questions re: Free Geek''
::Tour? Scheduling? How did you hear about us? What could we do to improve?

=== Welcome page for rest of survey ===
:This part is not anonymous.
:You may save this survey at any time and continue it later.

;Who are you?
:Name
:email (We will only contact you with your permission, and will not share this information with anyone).

;General Feedback
:Do you feel your experience volunteering here met your expectations?
:Do you feel the tour accurately represented the program?

;Which program are you completing?
:Build
:Adoption
:Both

=== Build Overall Impressions ===
:''Note: see [[Build Program Exit Survey]] for questions

;Hardware Identification Feedback
;Hardware Identification is the first "step" in Free Geek's Build Program, where volunteers work their way through a series of lesson boxes. 
;Box A = Memory/RAM, Box B = Cards, Box C = Motherboards, Box D = Drives, Box E = Hard Drives, and Box F = Processors.
:Did you complete Hardware Identification, or did you "test out" (skip the class to go straight to System Evaluation)? - '''L - List radio'''
::Completed Hardware Identification
::Tested out

:(If they completed Hardware ID...)

:Did you complete Hardware Identification in one session or multiple sessions? - '''L - List radio'''
::One session
::More than one
::Don't remember

:Hardware Identification currently lasts approximately 2.5 hours. Do you think that the time was: - '''L - List radio'''
::Not enough
::About right
::Too long
::Don't remember

:Do you have any comments you'd like to share about the structure or scheduling of Hardware Identification?

:Please rate the staff/interns on the following qualities: - '''F - Array (Flexible Labels)/Scale from 1 (not at all) to 5 (very) + No answer'''
::Knowledgeable
::Accessible
::Helpful
::Respectful
 
:Do you have any other comments you'd like to share about instructors? '''S - Short free text'''

:Please rate the teaching materials on the following qualities: - '''F - Array (Flexible Labels)/Scale from 1 (not at all) to 5 (very) + No answer'''
::Understandable
::Easy to use
::Informative

:Do you have any other comments you'd like to share about teaching materials?  '''S - Short free text'''

;System Evaluation
:;System Evaluation is the second "step" in Free Geek's Build Program, where volunteers work through a series of flowcharts to determine whether Free Geek wants to reuse or recycle each system.

:Please rate the staff/interns on the following qualities - '''F - Array (Flexible Labels)/Scale from 1 (not at all) to 5 (very) + No answer'''
::Knowledgeable
::Accessible
::Helpful
::Respectful

:Do you have any other comments you'd like to share about instructors? '''S - Short free text'''

:Please rate the flow charts in System Evaluation on the following qualities: '''F - Array (Flexible Labels)/Scale from 1 (did not like at all) to 5 (liked it/them very much) + No answer'''
::Understandable
::Easy to read
::Functional

:Do you have any other comments you'd like to share about your experience in System Evaluation? '''S - Short free text'''

;Build
:Other than your time here at Free Geek, is this the first time you've built a computer? 
::Yes 
::No

:Please rate the Build Instructors on the following qualities: '''F - Array (Flexible Labels)/(Scale of 1 to 5, with 1 being "Not at All" and 5 being "Very") + No Answer'''
::Knowledgeable
::Accessible
::Helpful
::Respectful

:Do you have any other comments you'd like to share about Build Instructors? '''S - Short free text'''

:Please rate the Quality Control checklist on the following qualities: '''F - Array (Flexible Labels)/(Scale of 1 to 5, with 1 being "Not at All" and 5 being "Very")'''
::Understandable
::Easy to read (appearance, font size, etc.)
::Functional

:Do you have any other comments you'd like to share about Quality Control? '''S - Short free text'''

:Please rate the Build checklist on the following qualities: '''F - Array (Flexible Labels)/(Scale of 1 to 5, with 1 being "Not at All" and 5 being "Very")'''
::Understandable
::Easy to read (appearance, font size, etc.)
::Functional

:Do you have any other comments you'd like to share about Build? '''S - Short free text'''

:Please rate the Build Room in the following areas: Scale from 1 (did not like at all) to 5 (liked it very much)
::Room layout
::Room organization
::Cleanliness
::Accommodation to special needs

;Overall:
:Overall, did the Build Program meet your expectations? '''Y - Yes or No''' / '''S - Short Free text'''
:Do you have any comments you'd like to share about the structure or scheduling of Build? '''S - Short free text'''
:Do you feel like the tour properly prepared you for the Build program? '''Y - Yes or No''' / '''S - Short Free text'''
:Please rate your level of comfort with computer hardware before/after completing the Build Program at Free Geek.
:Please rate your level of comfort with computer software beofre/after completing the Build Program at Free Geek.
:Overall, did the Build Program meet your expectations? Fall short of expectations? '''Y - Yes or No''' / '''S - Short Free Text'''

;Command Line Class
:Did you take the command line class?
::Yes
::No

:If yes:
:Was it helpful in Build?
:;Yes
::No

;Are you interested in Post-Build programs?
:Macs
:Laptops
:Servers
:Tech Support
:Advanced Testing

=== Adoption Overall Impressions ===
Also see [[Adoption Program Survey]]
:Is this the first time you've owned a computer?

;In which areas did you volunteer?
:Receiving
:Basic Testing
:Printers
:Recycling Bench
:Recycling Table
:Monitor Testing
:Cleaning

;Receiving Feedback
;Please rate the staff on the following qualities: - '''F - Array (Flexible Labels)/Scale from 1 (not at all) to 5 (very) + No answer'''
:Knowledgeable 
:Accessible 
:Helpful 

;Do you have any other comments you'd like to share about staff in Receiving? S - Short free text

;Please rate Receiving in the following areas: '''F - Array (Flexible Labels)/Scale from 1 (poor) to 5 (excellent)'''
:Overall training
:Room organization and signs
:Safety training

:Do you have any other comments you'd like to share about Receiving? '''S - Short free text'''

;Basic Testing Feedback
;What did you test?
:Keyboards
:Mice
:Speakers

:Please give suggestions on what could be better.


;Printerland Feedback
;Please rate the Printerland staff on the following qualities: - '''F - Array (Flexible Labels)/Scale from 1 (not at all) to 5 (very) + No answer'''
:Knowledgeable 
:Accessible 
:Helpful 

;Do you have any other comments you'd like to share about staff in Printerland? S - Short free text

;Please rate Printers in the following areas: '''F - Array (Flexible Labels)/Scale from 1 (poor) to 5 (excellent)'''
:Overall training
:Room organization and signs
:Safety training

;Recycling Bench Feedback
:

;Recycling Table Feedback
:

;Monitor Testing Feedback
:

;Cleaning Feedback
:
:

== More Volunteering ===
;Are you interested in volunteering in other areas?
:Yes
:No

;Interests and Skills Questions (Asking them to rate 1-5 both their interest and experience on a list of areas)
:Carpentry
:Programming
:Graphic Design
:Organinzing
:Events
:

;May we contact you about...?
:eNewsletter
:Volunteer projects
:Upcoming events

;Thank You Landing Page
:Thanks. Blah blah blah.

[[category: inreach]] [[category: volunteer]] [[category: surveys]]