Changing the Phone Greetings - Revision history

Kevin.Williams at 22:58, 25 July 2014

2014-07-25T22:58:39Z

Mfall: /* Night Message (002 Instruction) */

2014-06-18T19:23:59Z

Night Message (002 Instruction)

Mfall: /* Day Message (001 Instruction) */

2014-06-18T19:22:04Z

Day Message (001 Instruction)

Mfall: /* Night Message (002 Instruction) */

2014-02-27T22:46:05Z

Night Message (002 Instruction)

Mfall: /* Day Message (001 Instruction) */

2014-02-27T22:39:37Z

Day Message (001 Instruction)

Mfall: /* Hours & Location (011 Instruction) */

2014-02-27T22:38:16Z

Hours & Location (011 Instruction)

Mfall: /* Night Message (002 Instruction) */

2014-02-27T22:34:10Z

Night Message (002 Instruction)

Mfall: /* Hours & Location (011 Instruction) */

2014-02-06T21:53:43Z

Hours & Location (011 Instruction)

Mfall: /* Day Message (001 Instruction) */

2014-02-06T21:49:20Z

Day Message (001 Instruction)

Scellef: /* English Scripts */ Added Tech Support Voice Mail and extension

2013-03-08T21:51:15Z

English Scripts: Added Tech Support Voice Mail and extension

← Older revision		Revision as of 22:58, 25 July 2014
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		+	{{Migrated}}
		+	[https://docs.google.com/document/d/1wvOpquVCVuB7GqDdb3E_L9vnT67iCVjhxG78qasrd0w/edit?usp=sharing Link]
		+
	We have one of those fancy phone systems that prompts callers to find out info or dial the extensions they want before ringing to the front desk. We also installed voicemailboxen for individual staff members. Try it out! Do you love it? Hate it? Let staff know! Below is the current message, and reference instructions for staff who'll be changing the greetings.		We have one of those fancy phone systems that prompts callers to find out info or dial the extensions they want before ringing to the front desk. We also installed voicemailboxen for individual staff members. Try it out! Do you love it? Hate it? Let staff know! Below is the current message, and reference instructions for staff who'll be changing the greetings.

@@ Line 44: / Line 44: @@
 ===Night Message (002 Instruction)===
-This is the FREE GEEK Community Technology Center.
+This is the FREE GEEK Community Technology Center.  Para Espanol, marque la extencion uno uno tres.
-Our normal hours of operation are Tuesday through Saturday, 10 A.M. to 6 P.M. The Thrift Store is open MONDAY through Saturday, and Tech Support is open 12 noon to 5:45 Tues through Sat. If you have called outside of these hours, we are closed.  Para espanol, marque la extencion uno uno tres
+Our normal hours of operation are Tuesday through Saturday, 10 A.M. to 6 P.M. The Thrift Store is open MONDAY through Saturday, and Tech Support is open 12 noon to 5:45 Tues through Sat. If you have called outside of these hours, we are closed.
 (Temporary Closure Messages)

@@ Line 18: / Line 18: @@
 This is the FREE GEEK Community Technology Center.
 If you know your party's extension, you can dial it at any time. <br>
 (Temporary Closure Messages)

@@ Line 45: / Line 45: @@
 This is the FREE GEEK Community Technology Center.
-Our normal hours of operation are Tuesday through Saturday, 10 A.M. to 6 P.M. If you have called outside of these hours, we are closed.  Para espanol, marque la extencion uno uno tres
+Our normal hours of operation are Tuesday through Saturday, 10 A.M. to 6 P.M. The Thrift Store is open MONDAY through Saturday, and Tech Support is open 12 noon to 5:45 Tues through Sat. If you have called outside of these hours, we are closed.  Para espanol, marque la extencion uno uno tres
 (Temporary Closure Messages)
@@ Line 61: / Line 61: @@
 We're a non-profit computer and electronics, reuse and recycling facility in close-in industrial southeast Portland.
 To volunteer, you must attend an Orientation Tour at 11 AM or 4 PM Tuesday through Saturday. Please arrive early to fill out paperwork.
-To donate to Free Geek, or to shop in our thrift store, please stop by anytime Tuesday through Saturday between 10 AM and 6 PM."
+To donate to Free Geek, or to shop in our thrift store, please stop by anytime during our open hours."
 ===Hours & Location (011 Instruction)===

@@ Line 19: / Line 19: @@
 This is the FREE GEEK Community Technology Center.
 If you know your party's extension, you can dial it at any time. <br>
 (Temporary Closure Messages)

@@ Line 62: / Line 62: @@
 ===Hours & Location (011 Instruction)===
-Our normal hours are 10 AM to 6 PM Tuesday through Saturday.  We are closed on Sundays and Mondays.  These hours are the same for the Thrift Store which is open on Mondays additionally.
+Our normal hours are 10 AM to 6 PM Tuesday through Saturday.  The Thrift Store is open MONDAY through Saturday 10am to 6pm, and Tech Support is open 12 noon to 5:45pm Tues through Sat.
 Free Geek is located at 1731 SE 10th Avenue.  That's on 10th Avenue, two and a half blocks south of Hawthorne Boulevard, between Market and Mill streets.

@@ Line 35: / Line 35: @@
 *For information on what we accept for donation, press 3
 *To learn how to become a Free Geek volunteer, press 4
 *To reach tech support, press 6 (ext. 103/104)
 *For a staff directory, press 7

← Older revision		Revision as of 21:51, 8 March 2013
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	Our most popular items are laptop and desktop systems, a wide assortment of used computer hardware such as RAM, power supplies and other internal components, cables, networking devices, and accessories such as laptop power adapters, laptop bags, various gizmos and all manner of miscellany. Our stock changes at a moment's notice, so the best way to get specifics about our inventory is to make a visit. We cannot hold items or take purchases over the phone. Thank you!		Our most popular items are laptop and desktop systems, a wide assortment of used computer hardware such as RAM, power supplies and other internal components, cables, networking devices, and accessories such as laptop power adapters, laptop bags, various gizmos and all manner of miscellany. Our stock changes at a moment's notice, so the best way to get specifics about our inventory is to make a visit. We cannot hold items or take purchases over the phone. Thank you!

		+	====Tech Support Voice Mail (x274)====
		+	Thank you for calling Free Geek Technical Support. All of our technicians are busy, or you have called outside of our operating hours of 12:00PM to 5:45PM, Tuesday through Saturday. Currently we are only able to provide support for systems that were adopted through our volunteer programs, provided as a grant, or purchased from the Free Geek Thrift Store. At the tone, please leave a message with your name, phone number, and a brief description o the problem you've encountered.

	====Thrift Store Voice Mail (x275)====		====Thrift Store Voice Mail (x275)====