Hardware Donations - Revision history

Kevin.Williams at 23:13, 25 April 2014

2014-04-25T23:13:50Z

AustinCrouch at 16:58, 18 April 2014

2014-04-18T16:58:18Z

AmberSchmidt at 23:50, 21 June 2013

2013-06-21T23:50:43Z

AustinCrouch at 20:18, 15 January 2013

2013-01-15T20:18:08Z

Liliana at 23:36, 15 March 2011

2011-03-15T23:36:15Z

Jahsie: /* Talking To Donors About The Fate Of Their Stuff */

2011-02-24T01:24:59Z

Talking To Donors About The Fate Of Their Stuff

Jahsie: /* What you can learn here */

2011-02-24T01:24:02Z

What you can learn here

Jahsie: /* What to do when times are slow */

2011-02-24T01:20:20Z

What to do when times are slow

Jahsie: /* Items that we do accept */

2011-02-24T01:18:44Z

Items that we do accept

Jahsie: /* Items we do not accept */

2011-02-24T01:11:19Z

Items we do not accept

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+[https://docs.google.com/document/d/1_7AtDE0X5Kv1l3oUWd5CRi-wkI4xoJvgOBu2cbZxuJw/edit?usp=sharing Link]
 Updated by Amber on 21 June 2013.

← Older revision		Revision as of 16:58, 18 April 2014
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	Updated by Amber on 21 June 2013.		Updated by Amber on 21 June 2013.

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-''This page is out-of-date and needs to be updated.''--[[User:Elizabethwt|Elizabethwt]] 01:10, 10 November 2010 (UTC)
+Updated by Amber on 21 June 2013.
-When someone wants to donate a computer or related item to Free Geek, they do so in Receiving, or Hardware Donations. This area is run by volunteers and overseen by staff. There is a [[Receiving Calendar|Receiving calendar]] now available for pre-notification of hardware donations staff and volunteers.
+When someone wants to donate a computer or related item to Free Geek, they do so in Receiving, or Hardware Donations. This area is a staff only area due to data sensitivity. There is a [[Receiving Calendar|Receiving calendar]] now available for pre-notification of large hardware donations for staff and volunteers.
 == Assisting The Donor ==
-# Ask if they're here to make a donation. Direct them to the store or front desk if they are not.
+# Ask if they're here to make a donation. Direct them to the store, tech support, or front desk accordingly if they are not.
 # Help them unload.
 # As they unload, fill out a tally sheet, indicating quantity of each type of item they are donating.
@@ Line 19: / Line 15: @@
 # General policy: don't tell donors that their stuff is going to be recycled unless they specifically ask. When donors learn that their stuff is going to be recycled, it can cause problems as donors are attached to their stuff.
 # If the donor asks, stay factual. ''"We try to use everything we can use, but if we can't we recycle it in an environmentally responsible way. 25% of computers donated get reused and this is a very high reuse rate for operations such as ours."''
-# Direct them to Goodwill for things that are not part of of our mission and which the donor really wants to be reused: e.g TVs, vacuums, boxes of books
+# Direct them to Goodwill for things that are not part of of our mission and which the donor really wants to be reused: e.g TVs, vacuums, boxes of books not related to electronics.
 == Items we will and will not accept ==
 There are certain items that people might try to donate that we do not accept. You can suggest that people contact '''Metro Recycling Information Center at (503) 234-3000 between 8:30 a.m. and 5 p.m. Monday through Saturday''' for instructions on how to properly dispose of these items.
 To see a full list of items that we do and do not accept see the [[Basic Intake Documentation]]
@@ Line 28: / Line 26: @@
 ==What to do when times are slow==
-While the Hardware Donations area can be hectic sometimes, there are moments when things slow down quite a bit.  When this happens, you can work on Slow Time Tasks like these:
+When there are no donors and things slow down there can be a lack of things to do. When this happens, you can work on Slow Time Tasks like these:
 * Clean up. Often there are abandoned cardboard boxes to break down and put away, sweeping up to be done, etc.
-* Move receiving boxes to their [[Where Full Boxes Go|designated areas]] - e.g. advanced testing box to advanced testing, steel box to recycling.
+* Test Speakers and Subwoofer sets.
 For a complete list refer to the '''When Things are Slow''' page, http://wiki.freegeek.org/index.php/Slow_Time_Tasks

@@ Line 1: / Line 1: @@
 ''This page is out-of-date and needs to be updated.''--[[User:Elizabethwt|Elizabethwt]] 01:10, 10 November 2010 (UTC)
-When someone wants to donate a computer or related item to Free Geek, they do so in the receiving, or hardware donations. This area is run by volunteers and overseen by staff. There is a [[Receiving Calendar|Receiving calendar]] now available for pre-notification of hardware donations staff and volunteers.
+When someone wants to donate a computer or related item to Free Geek, they do so in Receiving, or Hardware Donations. This area is run by volunteers and overseen by staff. There is a [[Receiving Calendar|Receiving calendar]] now available for pre-notification of hardware donations staff and volunteers.
 == What you can learn here ==

@@ Line 12: / Line 12: @@
 # Help them unload.
 # As they unload, fill out a tally sheet, indicating quantity of each type of item they are donating.
 # Give them the tally sheet and direct them to the donation desk.
 # Finally, thank them for donating! They are the first step to keeping e-waste out of landfills.
 == Talking To Donors About The Fate Of Their Stuff ==
 # General policy: don't tell donors that their stuff is going to be recycled unless they specifically ask. When donors learn that their stuff is going to be recycled, it can cause problems as donors are attached to their stuff.
 # If the donor asks, stay factual. ''"We try to use everything we can use, but if we can't we recycle it in an environmentally responsible way. 25% of computers donated get reused and this is a very high reuse rate for operations such as ours."''
 # Direct them to Goodwill for things that are not part of of our mission and which the donor really wants to be reused: e.g TVs, vacuums, boxes of books
-== Items we accept ==
+== Items we will and will not accept ==
 There are certain items that people might try to donate that we do not accept. You can suggest that people contact '''Metro Recycling Information Center at (503) 234-3000 between 8:30 a.m. and 5 p.m. Monday through Saturday''' for instructions on how to properly dispose of these items.
-To see a full list of items that we do and do not accept see the '''Basic Intake Documentation''' page.
+To see a full list of items that we do and do not accept see the [[Basic Intake Documentation]]
 * Clean up. Often there are abandoned cardboard boxes to break down and put away, sweeping up to be done, etc.
 * Move receiving boxes to their [[Where Full Boxes Go|designated areas]] - e.g. advanced testing box to advanced testing, steel box to recycling.
@@ Line 38: / Line 39: @@
 ==Where do the boxes go when they're full?==
-See [[Where Full Boxes Go]]
+The work in Receiving is mostly dedicated to sorting donations, once those things have been sorted, they can be taken to different areas in the building to be tested, sold, refurbished or recycled.  For a breakdown of where items go after receiving, see [[Where Full Boxes Go]].
 [[Category:Receiving]]
 [[Category:Howto]]

@@ Line 6: / Line 6: @@
 * Hardware identification
 * Mouse, speaker, and keyboard testing
 == Assisting The Donor ==

← Older revision		Revision as of 01:18, 24 February 2011
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	http://wiki.freegeek.org/index.php/Basic_Intake_Documentation		http://wiki.freegeek.org/index.php/Basic_Intake_Documentation

−	~~== Items that we '''do''' accept ==~~
−	* Most items can be put away in boxes in receiving. Some need to be moved elsewhere in the building. See map for details.
−	* If there are a lot of donations coming in, concentrate on big items like monitors, systems, and printers first.
−	* Filling out a tally sheet is important for Free Geek's database - that's how we log how many items we have collected from the community!
−	* There are thousands of devices that can be incorporated into a computer that are not listed here. We take all of them. Additionally, there are many types of non-computer equipment that we do take. If you don't know what they do, ask a staff member.
−	*'''If you are unsure of any item, talk to a staff member!'''

−	~~{\| border="1"~~
−	~~!Item~~
−	~~!Where It Goes~~
−	\|-
−	~~\|'''Systems'''~~
−	~~[[Image:System.jpg]]~~
−	~~\|Evaluation 1~~
−	\|-
−	~~\|'''CRT Monitors'''~~
−	~~[[Image:CRT.jpg]]~~
−	\|'''Keepers''' go in '''monitor testing''' in the warehouse if the date on the back of the monitor says it's newer than the year 2000. '''Recyclers''' are monitors that are older than 1999, and they get recycled into the gaylord that says "Covered CRT-Monitors." If the monitor has a sticker that says "Uncovered Electronic Device," please put it into the "Uncovered CED Monitors" gaylord. For monitors that are '''Recyclers,''' put a tally mark on the clipboard in the warehouse under the appropriate heading.
−	\|-
−	~~\|'''LCD Monitors and TVs'''~~
−	~~[[Image:LCD.jpg]]~~
−	~~\|ALL LCD monitors ''and'' TVs go on the floor of the Build Room.~~
−	\|-
−	~~\|'''Televisions'''~~
−	~~[[Image:Television.jpg]]~~
−	~~\|If the TV looks nice and it can easily be carried by one person, put it in Basic Testing. Otherwise, it can be recycled in the warehouse.~~
−	\|-
−	~~\|'''Printers'''~~
−	~~[[Image:Printer.jpg]]~~
−	~~\|Send to printer-island in the warehouse.~~
−	\|-
−	~~\|'''Scanners'''~~
−	~~[[Image:Scanner.jpg]]~~
−	~~\|Send to printer-island in the warehouse.~~
−	\|-
−	~~\|'''Speakers'''~~
−	~~[[Image:Speakers.jpg]]~~
−	\|If there is a left speaker, a right speaker, AND it's independently powered by an external source (wall wart), put them in a paper bag in the Basic Testing Area where it says Speaker Incoming. Subwoofer systems go directly below Speaker Incoming.
−	\|-
−	~~\|'''Keyboards'''~~
−	~~[[Image:Keyboard.jpg]]~~
−	~~\|Put in Basic Testing, but recycle if they are serial, DIN/AT, or dirty/yellowed. Older Mac keyboards (without an eject button on the top right corner of the number pad) can also be auto-recycled.~~
−	\|-
−	~~\|'''Mice'''~~
−	~~[[Image:Mouse.jpg]]~~
−	\|Put in Basic Testing if they are clean and have a scroll button. Keep newer Mac mice and trackball mice. Older Mac mice (circular, rather than oval-shaped) can also be recycled, and mice without scroll buttons can be auto-recycled as well.
−	\|-
−	~~\|'''Laptops'''~~
−	~~[[Image:Laptop.jpg]]~~
−	~~\|Give to a staff member.~~
−	\|-
−	~~\|'''Apple Hardware'''~~
−	~~[[Image:Apple.jpg]]~~
−	~~\|Bring to Mac Incoming.~~
−	\|-
−	~~\|'''Cards and Motherboards'''~~
−	~~[[Image:Motherboard.jpg]]~~
−	~~\|Card and motherboard box~~
−	\|-
−	~~\|'''Floppy Drives'''~~
−	~~[[Image:Floppydrive.jpg]]~~
−	~~\|Recycle in the box marked Copper Bearing Material.~~
−	\|-
−	~~\|'''CD-ROM Drives'''~~
−	~~[[Image:Cddrive.jpg]]~~
−	~~\|Recycle in the box marked Copper Bearing Material.~~
−	\|-
−	~~\|'''CD-RW and DVD Drives'''~~
−	~~[[Image:Cdrom.jpg]]~~
−	~~\|Advanced Testing Box~~
−	\|-
−	~~\|'''Floppy Disks'''~~
−	~~[[Image:Floppydisk.jpg]]~~
−	~~\|Recycle in the box labeled Floppy Disks.~~
−	\|-
−	~~\|'''CD-ROMs'''~~
−	~~[[Image:CD1.jpg]]~~
−	~~\|Destroy and put in CD box, unless it's a game or it's a factory pressed linux disc, in which case send to Build~~
−	\|-
−	~~\|'''DVD Players'''~~
−	~~[[Image:Dvdplayer.jpg]]~~
−	~~\|Take directly to AV cart in hall.~~
−	\|-
−	~~\|'''Stereo Systems'''~~
−	~~[[Image:Stereo.jpg]]~~
−	~~\|A/V Box, except in cases of large hardware, in which case take directly to AV cart in hall.~~
−	\|-
−	~~\|'''Telephones'''~~
−	~~[[Image:Telephone.jpg]]~~
−	~~\|Recycle in the box labeled [[CBM\|Copper Bearing Materials]]~~
−	\|-
−	~~\|'''Cell Phones'''~~
−	~~[[Image:Cellphone.jpg]]~~
−	~~\|Put in lockbox.~~
−	\|-
−	~~\|'''Wall-warts'''~~
−	~~[[Image:PowerSupplies.jpg\|250px]]~~
−	~~\|Rubber-band and put in box labeled Wall-Warts for further sorting (by Advanced Testing).~~
−	\|-
−	~~\|'''Cords'''~~
−	~~[[Image:Cords.jpg]]~~
−	~~\|See [[Cable Sorting]]~~
−
−	~~All else ask a staff member.~~
−	\|}

	==What to do when times are slow==		==What to do when times are slow==