Hardware Grants Coordinator - Revision history

Rfs at 17:08, 11 December 2010

2010-12-11T17:08:55Z

Ali: wording change, condensed two similar lines

2010-09-30T23:13:23Z

wording change, condensed two similar lines

Ali: removed Prebuild

2010-09-29T17:58:09Z

removed Prebuild

Ali: link to Expectations for All Paid Workers

2010-09-15T00:31:54Z

link to Expectations for All Paid Workers

Ali: a different approach to job description

2010-08-18T01:50:19Z

a different approach to job description

Ali: added basic info about this job

2009-07-09T02:49:32Z

added basic info about this job

Ali: first stab at Americorps position

2009-07-09T02:32:40Z

first stab at Americorps position

New page

== Responsibilities ==
* Evaluate incoming grants
* Disperse grants
* Coordinate volunteers dispersing grants
* Create feedback loop
:* including general feedback to guide our processes as well as PR materials, such as testimonials
:* implicitly includes the creation of a procedure for acquiring and vetting this feedback
* Create support materials for grant recipients
* Track FG-PDX systems
* Prepare FG-PDX reports for the City
* Document as needed, which will be often
* Attend and participate in RAD meetings
* Coordinate with other staff members
* Research new avenues for hardware grants
* Work with PR committee to create publicity campaign for promoting hardware grants (to solicit recipients and to boast our impact in the community)
* Work floor shifts coordinating volunteers

== Required Skills ==
* Experience managing volunteers
* Demonstrated documentation skills
* Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity
* Self-motivation
* Friendly, outgoing personality
* Patient and courteous with the public
* Likes working with people
* Good organizational skills
* Good written and verbal communication skills
* Able to work in an informal, friendly environment with a diverse staff
* Ability to work and communicate well in a collectively-run organization
* Ability to work in a consensus decision making process related to staff and policy issues
* Not afraid to ask questions, but able to work on projects almost entirely without supervision
* Able to remain flexible as Free Geek grows and changes

[[Category: Job Descriptions]]
[[Category: Americorps]]

← Older revision		Revision as of 17:08, 11 December 2010
Line 33:		Line 33:
	:* Take on additional daily tasks at Front Desk as necessary		:* Take on additional daily tasks at Front Desk as necessary

−	[[Category: Job Descriptions]]	+	[[Category: Old Job Descriptions]]

@@ Line 6: / Line 6: @@
 :* This may include,but is not limited to, occasionally working with the PR Committee to gather testimonials or other information, creating surveys, following up with grant recipients
 * Research new avenues for hardware grants
-* Be an active member of Production Committee, including attending meetings
+* Be an active member of Production Committee, including regularly reporting on the status and needs of Hardware Grants
 * Evaluate incoming grants and disperse grants
 * Abide by  [[Expectations for All Paid Workers]]

@@ Line 13: / Line 13: @@
 === Specific to Sophia Garcia ===
 In addition to her primary role as Hardware Grants Coordinator, Sophia will also have the following responsibilities:
 * Work floor shifts in Tech Support
 :* Answer questions customer regarding computers over the phone, by email, and in person

@@ Line 9: / Line 9: @@
 * Keep Hardware Grants integrated to the entire organization, including but not limited to working with other staff members when appropriate
 * Evaluate incoming grants and disperse grants
 === Specific to Sophia Garcia ===

← Older revision		Revision as of 02:49, 9 July 2009
Line 1:		Line 1:
		+	== About This Job ==
		+	This job description is a proposed position for an Americorps volunteer. The purpose of this position is to ................
		+
	== Responsibilities ==		== Responsibilities ==
	* Evaluate incoming grants		* Evaluate incoming grants

@@ Line 1: / Line 1: @@
 == Responsibilities ==
-* Evaluate incoming grants
+* Recruit, train, and coordinate Hardware Grants volunteers and volunteer interns
-* Disperse grants
+* Maintain website documentation related to hardware grants
-* Coordinate volunteers dispersing grants
+* Create and maintain Hardware Grants documentation, including support for grant recipients
-* Create feedback loop
+* Maintain feedback loop with grant recipients
-:* including general feedback to guide our processes as well as PR materials, such as testimonials
+:* This may include,but is not limited to, occasionally working with the PR Committee to gather testimonials or other information, creating surveys, following up with grant recipients
 * Research new avenues for hardware grants
-* Work with PR committee to create publicity campaign for promoting hardware grants (to solicit recipients and to boast our impact in the community)
+* Be an active member of Production Committee, including attending meetings
-* Work floor shifts coordinating volunteers
+* Keep Hardware Grants integrated to the entire organization, including but not limited to working with other staff members when appropriate
+* Evaluate incoming grants and disperse grants
-== Required Skills ==
+=== Specific to Sophia Garcia ===
-* Experience managing volunteers
+In addition to her primary role as Hardware Grants Coordinator, Sophia will also have the following responsibilities:
-* Demonstrated documentation skills
+* Work floor shifts in Prebuild
-* Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity
+:* Teach basic hardware vocabulary and Free Geek's system evaluation process to Build volunteers as needed
-* Self-motivation
+* Work floor shifts in Tech Support
-* Friendly, outgoing personality
+:* Answer questions customer regarding computers over the phone, by email, and in person
-* Patient and courteous with the public
+:* Follow technical support "walk through" procedure to find the problem
-* Likes working with people
+:* Determine whether customers' technical issues may be solved by phone/email or must be solved in person
-* Good organizational skills
+:* Work with Build Program volunteers and instructors to solve tech support issues
-* Good written and verbal communication skills
+:* Perform computer swapping procedure when necessary
-* Able to work in an informal, friendly environment with a diverse staff
+:* Use the standard Free Geek documentation tools, especially RT, to track progress on specific tech support issues
-* Ability to work and communicate well in a collectively-run organization
+* Work floor shifts at the Front Desk
-* Ability to work in a consensus decision making process related to staff and policy issues
+:* Greet visitors
-* Not afraid to ask questions, but able to work on projects almost entirely without supervision
+:* Answer a multi-line phone, check & relay messages to appropriate places
-* Able to remain flexible as Free Geek grows and changes
+:* Accept & process donations
 [[Category: Job Descriptions]]