Phone System Howto - Revision history

Scellef: Updated admin link

2012-03-01T00:45:49Z

Updated admin link

2011-10-26T21:06:33Z

Transferring Calls

2011-10-26T21:05:51Z

Internal calls from display phones

2010-11-12T23:55:11Z

2010-10-30T23:26:47Z

Paging

2010-10-30T23:18:47Z

Buttons

2010-10-30T23:08:08Z

2010-10-30T22:31:56Z

Transferring Calls

2010-10-30T22:30:04Z

2010-07-30T20:47:57Z

← Older revision		Revision as of 00:45, 1 March 2012
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	This page will contain instructions on how to operate the phone system at freegeek, including paging, transferring, etc. You may also be interested in reading about [[Answering the phone]], and [[Changing the Phone Greetings]].		This page will contain instructions on how to operate the phone system at freegeek, including paging, transferring, etc. You may also be interested in reading about [[Answering the phone]], and [[Changing the Phone Greetings]].

−	Notes about admin stuff can be found here: [[Phone ~~System Admin]~~]	+	Notes about admin stuff can be found here: [http://securewiki.freegeek.org/index.php/Phone_Administration Phone Administration]

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 #Press the "Transfer" button on the bottom of the display phone
-#Enter the desired parties extension number
+#Enter the desired party's extension number
 #Hang up the handset and go on with your life

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 # Pick up the handset
-# Dial your desired parties extension
+# Dial your desired party's extension
 ===External calls from display phones===

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 #Press the "Transfer" button on the bottom of the display phone
 #Enter the desired parties extension number
 #Hang up the handset and go on with your life

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 ===Paging===
 The page feature is a way to make an announcement over the speakers throughout the building, i.e. to call someone up to the front desk.
-Follow these instructions for paging. Note: some phones in the building do not allow for paging.
+Follow these instructions for paging. Note: some easily accessible phones in the building have paging disabled.
 #Lift the handset
@@ Line 36: / Line 36: @@
 #Speak your announcement
 #Hang up the handset
 ==Buttons==

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 * Line 1-4 - These buttons are to select an external line
 * Speaker Button - Use this button for using the external speaker rather than the handset for calls. Note: you will also need to press the mic button in order to activate the external microphone.
-* Dir - This is a directory of internal extensions. To utilize this feature, press the Dir softkey, then press the Ext. softkey and use the up and down arrows to find you desired party
+* Dir - This is a directory of internal extensions. To utilize this feature, press the Dir softkey, then press the Ext. softkey and use the up and down arrows to find your desired party
 ==NEC InMail (Voice Mail)==

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 This page will contain instructions on how to operate the phone system at freegeek, including paging, transferring, etc. You may also be interested in reading about [[Answering the phone]], and [[Changing the Phone Greetings]].
-Notes about admin stuff can be found here: [[Phone System Admin]] and in fgstaff/phones.
+Notes about admin stuff can be found here: [[Phone System Admin]]
 == Making Calls==
-===Internal calls using intercom buttons===
+===Internal calls from display phones===
 The phone system will automatically route calls internally when the handset is picked up.
@@ Line 13: / Line 13: @@
-===External calls using numbered line buttons===
+===External calls from display phones===
 #Pick up the receiver.
-#Dial 9 ''or'' press a numbered line button to get an outside line.
+#Press a numbered line button towards the top of the display phone.
 ===Transferring Calls===
-For front desk hit the button on the right by the LCD screen (it should say "TRANSFER") and then the extension number.  For the rest of you-all:
+When currently in a call and you want to transfer the call to another party, do the following.
-# Dial [Feature] then 70
-# Dial the extension number you'd like to transfer to
+#Press the "Transfer" button on the bottom of the display phone
-# Hang up
+#Enter the desired parties extension number
 ===Conference Calls===