Preventing theft in receiving - Revision history

Elizabethwt: /* Ways to reduce volunteer theft from receiving */

2010-11-12T21:05:18Z

Ways to reduce volunteer theft from receiving

Elizabethwt: /* Ways to reduce volunteer theft from receiving */

2010-11-12T21:01:10Z

Ways to reduce volunteer theft from receiving

Rfs: /* What to do if “Something Goes Missing" */

2010-07-06T23:25:28Z

What to do if “Something Goes Missing"

Valerie: /* REMEMBER THAT WE ARE NEVER TO BUSY TO FOLLOW DATA SECURITY PROTOCOL! */

2010-04-22T00:15:47Z

REMEMBER THAT WE ARE NEVER TO BUSY TO FOLLOW DATA SECURITY PROTOCOL!

Johnm at 20:50, 20 April 2010

2010-04-20T20:50:39Z

Johnm at 20:39, 20 April 2010

2010-04-20T20:39:03Z

Johnm at 20:26, 20 April 2010

2010-04-20T20:26:23Z

Johnm: New page: ==Ways to reduce volunteer theft from receiving== -Check in and out for breaks as part of our Hardware Donations spiel -We should contact inreach about making it apart of the vo...

2010-04-20T20:12:31Z

New page: ==Ways to reduce volunteer theft from receiving== -Check in and out for breaks as part of our Hardware Donations spiel -We should contact inreach about making it apart of the vo...

New page

==Ways to reduce volunteer theft from receiving==

-Check in and out for breaks as part of our Hardware Donations spiel

-We should contact inreach about making it apart of the volunteer tour.

- -As a general policy. People should know where every volunteer is at all times.

-This could reduce People slacking, if they are here for Community Service then we boot them out.

-If you are the only staff member then its really important to be in your station.

-If you did not see the donor 's gizmos being loaded then confirm that the stuff on the cart is the same as the stuff that the donor donated. Good step for database accuracy.

-Computer storage in recycling warehouse is for staff and build volunteers only.

-Make a note in database indicating not to have suspicious volunteers volunteer in receiving.

-Coats must go on coat rack. Hard to monitor during rainy or cold weather but no need for big ` coats in HD during warm days.

-Check anyone taking gizmos into the building for equipment passes.

-Remember that we are the monitors of the Hardware Donations entryway and we should not be afraid to question people using “our” door that are attempting to progress further into the building. Redirect them to Front Desk

-If you have overly curious volunteers then maybe redirect them to the warehouse or keyboard/ mouse testing.

==REMEMBER THAT WE ARE NEVER TO BUSY TO FOLLOW DATA SECURITY PROTOCOL!==

===“What to do if “Something Goes Missing"===

1.

GET COLLECTIVE MEMBER ASAP !!!!!!!
2.

Note who was in the room and where volunteers were located.
3.

Note what time the item went missing. And think of the time line of the events.
4.

If someone checks out their bag or leaves early. This may be a clue.
5.

Note anyone who is “not supposed to be in HD” or was passing through or hanging out in HD. Which is also what we are supposed to be doing as part of our job anyway.
6.

The Collective Member(s) will help you investigate the matter and interview volunteers that were in Hardware Donations or in the general area.
7.

Collective member will be responsible for the documentation of the incident. They will make a ticket in “crimes” and if there is a suspect they will make a ticket in “volunteer issues”
8.

If appropriate make a note about a suspect in the database.
9.

If “fishy stuff” appears to be going on send a message to the “Regulars” list
10.

Remember that FG does not need solid “Proof” to prohibit a volunteer from being involved. Ongoing suspicious behavior is sufficient.

← Older revision		Revision as of 21:05, 12 November 2010
Line 8:		Line 8:

	-If you did not see the donor 's gizmos being loaded then confirm that the stuff on the cart is the same as the stuff that the donor donated. Good step for database accuracy.		-If you did not see the donor 's gizmos being loaded then confirm that the stuff on the cart is the same as the stuff that the donor donated. Good step for database accuracy.
−
−	~~-Computer storage in recycling warehouse is for staff and build volunteers only. Should be included in the HD spiel when showing volunteers the warehouse.~~

	-Coats must go on coat rack. Hard to monitor during rainy or cold weather but no need for big ` coats in HD during warm days.		-Coats must go on coat rack. Hard to monitor during rainy or cold weather but no need for big ` coats in HD during warm days.

@@ Line 32: / Line 32: @@
-===What to do if “Something Goes Missing"===
+==What to do if “Something Goes Missing"==
+*GET COLLECTIVE MEMBER ASAP !!!!!!!
--GET COLLECTIVE MEMBER ASAP !!!!!!!
+[[Category: Receiving]]
+[[Category: Procedures]]

@@ Line 1: / Line 1: @@
 ===Ways to reduce volunteer theft from receiving===
@@ Line 29: / Line 27: @@
-==REMEMBER THAT WE ARE NEVER TO BUSY TO FOLLOW DATA SECURITY PROTOCOL!==
+==REMEMBER THAT WE ARE NEVER TOO BUSY TO FOLLOW DATA SECURITY PROTOCOL!==
-===“What to do if “Something Goes Missing"===
+===What to do if “Something Goes Missing"===
@@ Line 65: / Line 63: @@
--Remember that Free Geek does not need solid “Proof” to prohibit a volunteer from being involved. Ongoing suspicious behavior is sufficient.
+-Remember that Free Geek does not need solid “Proof” to prohibit a volunteer from being involved. Ongoing suspicious behavior is sufficient
 [[Category:Receiving]].

← Older revision		Revision as of 20:39, 20 April 2010
Line 67:		Line 67:

	-Remember that Free Geek does not need solid “Proof” to prohibit a volunteer from being involved. Ongoing suspicious behavior is sufficient.		-Remember that Free Geek does not need solid “Proof” to prohibit a volunteer from being involved. Ongoing suspicious behavior is sufficient.
		+
		+
		+	[[Category:Receiving]].

@@ Line 3: / Line 3: @@
 -Check in and out for breaks as part of our Hardware Donations spiel
 - -As a general policy. People should know where every volunteer is at all times.
 -If you are the only staff member then its really important to be in your station.
@@ Line 22: / Line 20: @@
 -Make a note in database indicating not to have suspicious volunteers volunteer in receiving.
 ==REMEMBER THAT WE ARE NEVER TOO BUSY TO FOLLOW DATA SECURITY PROTOCOL!==

@@ Line 7: / Line 7: @@
 - -As a general policy. People should know where every volunteer is at all times.
--This could reduce People slacking, if they are here for Community Service then we boot them out.
+-This could reduce People slacking, if they are here for Community Service then we redirect them to another part of the program.
 -If you are the only staff member then its really important to be in your station.
@@ Line 13: / Line 13: @@
 -If you did not see the donor 's gizmos being loaded then confirm that the stuff on the cart is the same as the stuff that the donor donated. Good step for database accuracy.
--Computer storage in recycling warehouse is for staff and build volunteers only.
+-Computer storage in recycling warehouse is for staff and build volunteers only.  Should be included in the HD spiel when showing volunteers the warehouse.
 -Coats must go on coat rack. Hard to monitor during rainy or cold weather but no need for big ` coats in HD during warm days.
@@ Line 23: / Line 21: @@
 -Remember that we are the monitors of the Hardware Donations entryway and we should not be afraid to question people using “our” door that are attempting to progress further into the building. Redirect them to Front Desk
--If you have overly curious volunteers then maybe redirect them to the warehouse or keyboard/ mouse testing.
+-If you have "overly" curious volunteers then maybe redirect them to the warehouse or keyboard/ mouse testing.

@@ Line 1: / Line 1: @@
-    ==Ways to reduce volunteer theft from receiving==
+===Ways to reduce volunteer theft from receiving===
 -Check in and out for breaks as part of our Hardware Donations spiel
 - -As a general policy. People should know where every volunteer is at all times.
@@ Line 37: / Line 35: @@
-                                    ===“What to do if “Something Goes Missing"===
+===“What to do if “Something Goes Missing"===
-.
-                                          GET COLLECTIVE MEMBER ASAP !!!!!!!
+-GET COLLECTIVE MEMBER ASAP !!!!!!!
-.
-                                          Note who was in the room and where volunteers were located.
+-Note who was in the room and where volunteers were located.
-.
-                                          Note what time the item went missing. And think of the time line of the events.
+-Note what time the item went missing. And think of the time line of the events.
-.
-                                          If someone checks out their bag or leaves early. This may be a clue.
+-If someone checks out their bag or leaves early. This may be a clue.
-.
-                                          Note anyone who is “not supposed to be in HD” or was passing through or hanging out in HD. Which is also what we are supposed to be doing as part of our job anyway.
+-Note anyone who is “not supposed to be in Hardware Donations”or was passing through or hanging out in Hardware Donations. Which is also what we are supposed to be doing as part of our job anyway.
-.
-                                          The Collective Member(s) will help you investigate the matter and interview volunteers that were in Hardware Donations or in the general area.
+-The Collective Member(s) will help you investigate the matter and interview volunteers that were in Hardware Donations or in the general area.
-.
-                                          Collective member will be responsible for the documentation of the incident. They will make a ticket in “crimes” and if there is a suspect they will make a ticket in “volunteer issues”
+-Collective member will be responsible for the documentation of the incident. They will make a ticket in “crimes” and if there is a suspect they will make a ticket in “volunteer issues”
-.
-                                          If appropriate make a note about a suspect in the database.
+-If appropriate make a note about a suspect in the database.
-.
-                                          If “fishy stuff” appears to be going on send a message to the “Regulars” list
+-If “fishy stuff” appears to be going on send a message to the “Regulars” list to see if anyone in the building has moved it or acquired it for their own purposes and neglected to tell Hardware Donations.
-.
-                                          Remember that FG does not need solid “Proof” to prohibit a volunteer from being involved. Ongoing suspicious behavior is sufficient.
+-Remember that Free Geek does not need solid “Proof” to prohibit a volunteer from being involved. Ongoing suspicious behavior is sufficient.