Printer testing - Revision history

Jashcraft: /* Laserjet Printers */

2012-11-03T05:55:52Z

Laserjet Printers

Jashcraft: /* Laserjet Printers */

2012-11-03T05:42:18Z

Laserjet Printers

Jashcraft: /* Laserjet Printers */

2012-11-03T05:39:17Z

Laserjet Printers

Jashcraft: /* Laserjet Printers */

2012-11-03T05:34:09Z

Laserjet Printers

Jashcraft: /* Laserjet Printers */

2012-11-03T05:31:41Z

Laserjet Printers

Jashcraft: /* Laserjet Printers */

2012-11-03T05:29:44Z

Laserjet Printers

Jashcraft: /* Laserjet Printers */

2012-11-03T01:26:13Z

Laserjet Printers

Jashcraft: /* Printers */

2012-11-03T01:20:20Z

Printers

Jashcraft: New page for printer testing.

2012-11-03T00:01:18Z

New page for printer testing.

New page

This page is meant as a general guide to printer testing.

=Printers=
The basic steps are:
*1. Set the printer up: Plug it in to the wall and computer. Make sure that it has paper. Check that is complete and all doors/trays are closed. If it has a power button, turn it on.

*2. For most testable printers Ubuntu will detect it and begin the process of installing drivers. Verify that the printer is installed and follow on-screen instructions if necessary.

*3. Open the file "10.04_Printer_Fresh_Used_Ink.odt" and print it. Verify that the appropriate printer is selected in the print dialogue.

*4. If the printed page looks perfect then the test was successful. Tape the page to the printer and fill in the blanks. Send this to te tested shelf along with any proprietary power adapters.

**4.5 be sure to test any special features like duplex printing, and copying. We do no test the fax or networking capabilities.

* For the most part we get so many nice printers that we don't spend much time on printers when they do not work right away because:
** we can't find appropriate drivers
** Ink or toner is missing (or empty) and we don't have handy replacements.
** there is a drum or fuser error
** There are horrible noises, paper jams or errors that cannot be resolved within a minute or two.

*Printers that fail the test should be labelled with their problem and returned to printer incoming. They will be recycled or sold to a bulk buyer.

*5. Unplug the printer, delete the printer (and any others you find) from system-> administration -> Printing

==Inkjet Printers==
==Laserjet Printers==
|match a power supply
|check for lose/missing vital parts
|check for lose/missing cosmetics.
|power up with paper in it
|check for ready status
|check for grinding noises

<graphviz>
digraph{

start [label="START HERE"]
power [label="Can you find a power cord/supply for this printer?", shape=box]
paper [label="Place paper in the tray or\n manual feed if it doesn't have a tray.\nTurn the unit on."]
grind [label="Did it make grinding noises?", shape=box]
ready [label="Does it come up to\nReady to Print?", shape=box]
codes [label="If there are Error codes\nReseat Toner, Paper Tray and\ncheck paper path for jams.\nPower on again."]
code50 [label="If there is an error code 50\nreseat the fuser and leave it on for 20min."]
strip [label="Mark with an X and strip it for parts."]
build [label="Mark in a hidden place (underside) and set aside for Printer Build."]

start -> power
power -> strip [label=no]
power -> paper [label=yes]
paper -> grind
grind -> strip [label=yes]
grind -> ready [label=no]
ready -> build [label=yes]
ready -> codes [label=no]
codes -> code50
code50 -> paper
}
</graphviz>

Reject if:

Is it missing essential parts (paper drawer, fuser, toner, etc)?

Is it missing cosmetic parts: covers, lids?

Does it have lose parts, missing screws?

Laser Printer Reject Types:

doesn't power on at all
bad mainboard
paper jam
fuser error
missing essential parts
missing cosmetics
won't pass paper path test

==Dot Matrix Printers==
*Not generally tested.

==Other types of printers==
*Not generally tested.

=Fax Machines=
*Not tested

=Scanners=
*We only test the ones that are USB powered.

=PSC (All-in-one printer, scanner, copier)=
*Test like a printer. Also test the copy function and tape a "copy"
to the top of the printer.

=Copiers=

[[Category: Printers]]

@@ Line 62: / Line 62: @@
 complete [label="If the printed page looks perfect then the test was successful.\n  Tape the page to the printer and fill in the blanks.\n  Send this to the tested shelf along with any proprietary power adapters."]
-cleanup [label="If drivers were installed: delete the printer (and any others you find)/n from system-> administration -> Printing."]
+cleanup [label="If drivers were installed: delete the printer (and any others you find)\n from system-> administration -> Printing."]
 start -> nice

@@ Line 62: / Line 62: @@
 complete [label="If the printed page looks perfect then the test was successful.\n  Tape the page to the printer and fill in the blanks.\n  Send this to the tested shelf along with any proprietary power adapters."]
-Cleanup [label="If drivers were installed: delete the printer (and any others you find)/n from system-> administration -> Printing."]
+cleanup [label="If drivers were installed: delete the printer (and any others you find)/n from system-> administration -> Printing."]
 start -> nice
@@ Line 81: / Line 81: @@
 errorresolved -> drivers [label=yes]
-errorresolved -> -> fail [label=no]
+errorresolved -> fail [label=no]
 drivers -> print [label=yes]
@@ Line 92: / Line 92: @@
 good -> features [label=yes]
-good -> -> fail [label=no]
+good -> fail [label=no]
 features -> complete

@@ Line 62: / Line 62: @@
 complete [label="If the printed page looks perfect then the test was successful.\n  Tape the page to the printer and fill in the blanks.\n  Send this to the tested shelf along with any proprietary power adapters."]
 start -> nice
@@ Line 78: / Line 79: @@
 error -> errorresolved [label=yes]
 error -> drivers [label=no]
 errorresolved -> drivers [label=yes]
 drivers -> print [label=yes]
-print -> printed [label=yes]
+print -> printed
 printed -> good [label=yes]
 good -> features [label=yes]
-features -> complete [label=yes]
+features -> complete

@@ Line 50: / Line 50: @@
 setup [label="Set the printer up: Plug it in to the wall and computer.\n Make sure that it has paper. Check that is complete and all doors/trays\n are closed. If it has a power button, turn it on. "]
 poweron [label="Does it turn on?", shape=box]
-error [label="Does have an error? (may be flashing lights)", shape=box]
+error [label="Does it have an error? (may be flashing lights)", shape=box]
-errorresolved [label="can you resolve the error by closing all \n
+errorresolved [label="can you resolve the error by closing all \n trays and doors, clearing paper jams or replacing empty ink or toner", shape=box]
 drivers [label="Did the computer recognize the printer and allow you to\n install drivers? This is often automatic", shape=box]
 print [label="Open the file 10.04_Printer_Fresh_Used_Ink.odt and print it.\n Verify that the appropriate printer is selected in the print dialogue"]

@@ Line 67: / Line 67: @@
 nice -> fail [label=no]
 nice -> cartridge [label=yes]
 cartridge -> power [label=yes]
 power -> setup [label=yes]
 setup -> poweron
 poweron -> error [label=yes]
 error -> errorresolved [label=yes]

@@ Line 1: / Line 1: @@
 This page is meant as a general guide to printer testing.
@@ Line 11: / Line 15: @@
 *3. Open the file "10.04_Printer_Fresh_Used_Ink.odt" and print it. Verify that the appropriate printer is selected in the print dialogue.
-*4. If the printed page looks perfect then the test was successful. Tape the page to the printer and fill in the blanks. Send this to te tested shelf along with any proprietary power adapters.
+*4. If the printed page looks perfect then the test was successful. Tape the page to the printer and fill in the blanks. Send this to the tested shelf along with any proprietary power adapters.
 **4.5  be sure to test any special features like duplex printing, and copying. We do no test the fax or networking capabilities.
@@ Line 41: / Line 45: @@
 start [label="START HERE"]
 power [label="Can you find a power cord/supply for this printer?", shape=box]
-paper [label="Place paper in the tray or\n manual feed if it doesn't have a tray.\nTurn the unit on."]
+setup [label="Set the printer up: Plug it in to the wall and computer.\n Make sure that it has paper. Check that is complete and all doors/trays\n are closed. If it has a power button, turn it on. "]
-grind [label="Did it make grinding noises?", shape=box]
+poweron [label="Does it turn on?", shape=box]
-ready [label="Does it come up to\nReady to Print?", shape=box]
+error [label="Does have an error? (may be flashing lights)", shape=box]
-codes [label="If there are Error codes\nReseat Toner, Paper Tray and\ncheck paper path for jams.\nPower on again."]
+errorresolved [label="can you resolve the error by closing all \n
-code50 [label="If there is an error code 50\nreseat the fuser and leave it on for 20min."]
+trays and doors, clearing paper jams or replacing empty ink or toner", shape=box]
-strip [label="Mark with an X and strip it for parts."]
+codes [label="If there are Error codes\n Reseat Toner, Paper Tray and\n check paper path for jams.\n Power on again."]
-build [label="Mark in a hidden place (underside) and set aside for Printer Build."]
+drivers [label="Did the computer recognize the printer and allow you to\n install drivers? This is often automatic", shape=box]
+}
 </graphviz>
@@ Line 87: / Line 120: @@
 ==Other types of printers==
 *Not generally tested.
 =Fax Machines=