Sales Staffing Needs - Revision history

Tonyc: /* Thrift Store */

2010-09-14T17:37:37Z

Thrift Store

Tonyc: /* Thrift Store */

2010-09-14T17:35:15Z

Thrift Store

Tonyc at 17:33, 14 September 2010

2010-09-14T17:33:02Z

Tonyc: Sales Staffing Needs 2011 moved to Sales Staffing Needs: applies to 2010 and 2011

2010-08-11T21:04:00Z

Sales Staffing Needs 2011 moved to Sales Staffing Needs: applies to 2010 and 2011

Tonyc: New page: Each standing committee is supposed to submit a projection regarding their staffing needs in the future. This is a place to draft the Sales staffing needs. ==Thrift Store== Biggest ne...

2010-08-11T21:03:14Z

New page: Each standing committee is supposed to submit a projection regarding their staffing needs in the future. This is a place to draft the Sales staffing needs. ==Thrift Store== Biggest ne...

New page

Each standing committee is supposed to submit a projection regarding their staffing needs in the future.

This is a place to draft the Sales staffing needs.

==Thrift Store==
Biggest needs here are some redundancy in our staffing to better cover breaks and vacations and to eliminate burnout.
I think this would best be done by crosstraining a couple existing staff in order to perform basic, life-support work in the store, such as working the floor, shopping for and preparing goods, but not handling cash or running the till (this is hardest to maintain over time, since it requires perfect knowledge of policy/pricing, as well as some "chops" to not make a mistake.[[User:Tonyc|Tonyc]]

==Sales staff admin time==
Right now people don't get enough to keep up with basic, critical stuff, like reading email and seeing through with commits (not possible to multi-task between floor/admin due to volume).[[User:Tonyc|Tonyc]]

==Bulk Sales==
Nobody scheduled to do this. Could grow this program, or run it skeletally.
Skeletal: just Matthew Godson/Gentech? maybe 4 hrs/month additional for $1K
Grow the program: create system to court new bulk purchasers and vet their operations/etc: up to 2-4 hrs/week with increased income over time as program comes together.[[User:Tonyc|Tonyc]]

==Online sales==
Reports/documentation 1hour/week?
Additional hours of posting/shipping/testing?
Would like input from Santi and Ebeth on this.
Believe hours would be /at least/ budget neutral up to X hours/week, if we have them available.[[User:Tonyc|Tonyc]]

==Rentals==
Movie/props: no more than 1-2 h/month, unless we decide to grow this.
Think this would be trivial to make a bit more formal. Not worth going into here.[[User:Tonyc|Tonyc]]

==Coverage for 2-3 months of no Tony (potential)
24-40 hours a week, coming from ???
My suggested path here is to hire a temporary staff person for 3 mo. stint (30 hrs/week), or bring over NPA for final 3 mos of term.
2 wks training and 2-3 months on the floor.
Current sales staff would share administrative tasks for this time with some additional admin time (covered by temp staff position and/or from other areas).[[User:Tonyc|Tonyc]]

@@ Line 8: / Line 8: @@
 I think this would best be done by crosstraining a couple existing staff in order to perform basic, life-support work in the store, such as working the floor, shopping for and preparing goods, but not handling cash or running the till (this is hardest to maintain over time, since it requires perfect knowledge of policy/pricing, as well as some "chops" to not make a mistake.
-Ideally, there would be some inclusion of NPAs into the store, even if this was part of just one person's training (say one NPA learns the store instead of FD). The problem with relying on permanent staff to cover vacations/illnesses is that they are all stretched so thin already, it just moves the problem elsewhere.
+Ideally, there would be some inclusion of NPAs into the store, even if this was part of just one person's training (say one NPA learns the store instead of FD). The problem with relying on permanent staff to cover vacations/illnesses is that they are all stretched so thin already, it just moves the problem elsewhere. Right now our subs (ex-NPAs) are only with us for a couple mos. so training them may not be worth effort.
 [[User:Tonyc|Tonyc]]

@@ Line 6: / Line 6: @@
 ==Thrift Store==
 Biggest needs here are some redundancy in our staffing to better cover breaks and vacations and to eliminate burnout.
-I think this would best be done by crosstraining a couple existing staff in order to perform basic, life-support work in the store, such as working the floor, shopping for and preparing goods, but not handling cash or running the till (this is hardest to maintain over time, since it requires perfect knowledge of policy/pricing, as well as some "chops" to not make a mistake.[[User:Tonyc|Tonyc]]
+I think this would best be done by crosstraining a couple existing staff in order to perform basic, life-support work in the store, such as working the floor, shopping for and preparing goods, but not handling cash or running the till (this is hardest to maintain over time, since it requires perfect knowledge of policy/pricing, as well as some "chops" to not make a mistake.
 ==Sales staff admin time==

@@ Line 26: / Line 26: @@
 Think this would be trivial to make a bit more formal. Not worth going into here.[[User:Tonyc|Tonyc]]
-==Coverage for 2-3 months of no Tony (potential)
+==Coverage for 2-3 months of no Tony (potential)==
 -40 hours a week, coming from ???
 My suggested path here is to hire a temporary staff person for 3 mo. stint (30 hrs/week), or bring over NPA for final 3 mos of term.
 wks training and 2-3 months on the floor.
 Current sales staff would share administrative tasks for this time with some additional admin time (covered by temp staff position and/or from other areas).[[User:Tonyc|Tonyc]]

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