System Warranties and Terms - Revision history

Dheiber at 16:48, 21 August 2012

2012-08-21T16:48:26Z

Michaelkelly at 20:46, 24 May 2012

2012-05-24T20:46:07Z

Liliana: /* Warranty for Servers */

2011-11-03T18:03:53Z

Warranty for Servers

Tonyc at 19:55, 1 November 2011

2011-11-01T19:55:52Z

Koopa at 21:27, 3 March 2011

2011-03-03T21:27:40Z

Tonyc: /* As-Is Laptop Policy */

2011-02-12T20:50:46Z

As-Is Laptop Policy

Tonyc: /* As-Is Laptop Policy */

2011-02-12T20:49:28Z

As-Is Laptop Policy

Tonyc: /* As-Is Laptop Policy */

2011-02-12T20:28:28Z

As-Is Laptop Policy

Tonyc: /* Scraptop Policy */

2011-02-12T20:20:27Z

Scraptop Policy

Tonyc: /* Scraptop Policy */

2011-02-12T20:19:34Z

Scraptop Policy

@@ Line 2: / Line 2: @@
 We have a few flavors of warranties for the systems we sell.
-Things have gotten necessarily complex, and [http://wiki.freegeek.org/index.php/System_Warranties this] is meant to be a place to clearly define the terms and conditions for all the systems we sell.
+Things have gotten necessarily complex, and this is meant to be a place to clearly define the terms and conditions for all the systems we sell.
 </onlyinclude>
 This is a place to:

← Older revision		Revision as of 20:46, 24 May 2012
Line 33:		Line 33:

	Basically, Servers are sold with 14 day warranty on hardware. No tech support. If there is a hardware problem, they are to drop server off with Tech Support, but it will not be diagnosed until next server build shift, so it will likely take a week to get an answer/credit back.		Basically, Servers are sold with 14 day warranty on hardware. No tech support. If there is a hardware problem, they are to drop server off with Tech Support, but it will not be diagnosed until next server build shift, so it will likely take a week to get an answer/credit back.
		+
		+	Free Geek warranties the original hardware on Servers for 14 days from the date of purchase. Our Server Build Program is small, and still under development. We do not offer Tech Support. You are on your own to actualize your server dreams. We can provide hardware replacements in some cases, but we may not have the parts for every machine. In the event of a return for repair, your system may be held for up to a week or two before we can take a look at it.
		+
		+	If, during this period, the system has a hardware issue that cannot be resolved or repaired, Free Geek will issue a ''Store Credit'' for the full purchase amount of the system. We do not give cash back. Any replacement system purchased with this credit will be treated as a separate transaction and will be covered for an additional 14-day period.
		+
		+	Servers are tested with the latest stable release of Debian. We verify basic hardware functions in this Operating System (OS) only. We cannot diagnose in any other OS.
		+
		+	Systems which are returned because of issues outside of this warranty may be subject to a 20% restocking fee. For more details please speak with a Thrift Store staff member.

	==As-Is Laptop Policy==		==As-Is Laptop Policy==

@@ Line 32: / Line 32: @@
 Currently mentioned on [[Server Sales]] but this is not complete or totally accurate. Need to draft actual policy on this and provide a printable version.
-Basically, Servers are sold with 14 day warranty on hardware. No tech support. If there is a hardware problem, the are to drop server off with Tech Support, but it will not be diagnosed until next server build shift, so it will likely take a week to get an answer/credit back.
+Basically, Servers are sold with 14 day warranty on hardware. No tech support. If there is a hardware problem, they are to drop server off with Tech Support, but it will not be diagnosed until next server build shift, so it will likely take a week to get an answer/credit back.
 ==As-Is Laptop Policy==

← Older revision		Revision as of 19:55, 1 November 2011
Line 31:		Line 31:

	Currently mentioned on [[Server Sales]] but this is not complete or totally accurate. Need to draft actual policy on this and provide a printable version.		Currently mentioned on [[Server Sales]] but this is not complete or totally accurate. Need to draft actual policy on this and provide a printable version.
		+
		+	Basically, Servers are sold with 14 day warranty on hardware. No tech support. If there is a hardware problem, the are to drop server off with Tech Support, but it will not be diagnosed until next server build shift, so it will likely take a week to get an answer/credit back.

	==As-Is Laptop Policy==		==As-Is Laptop Policy==

@@ Line 1: / Line 1: @@
 We have a few flavors of warranties for the systems we sell.
-Things have gotten necessarily complex, and this is meant to be a place to clearly define the terms and conditions for all the systems we sell.
+Things have gotten necessarily complex, and [http://wiki.freegeek.org/index.php/System_Warranties this] is meant to be a place to clearly define the terms and conditions for all the systems we sell.
+</onlyinclude>
 This is a place to:
 #Document the current warranties

@@ Line 33: / Line 33: @@
 ==As-Is Laptop Policy==
 From page: [[As-Is Laptops]]
 {{:As-Is Laptops}}

← Older revision		Revision as of 20:49, 12 February 2011
Line 32:		Line 32:

	==As-Is Laptop Policy==		==As-Is Laptop Policy==
−
	From page: [[As-Is Laptops]]		From page: [[As-Is Laptops]]

← Older revision		Revision as of 20:28, 12 February 2011
Line 32:		Line 32:

	==As-Is Laptop Policy==		==As-Is Laptop Policy==
		+
		+	From page: [[As-Is Laptops]]
		+
		+	{{:As-Is Laptops}}
		+
		+	[[Category:Thrift Store]]
		+	[[Category:Sales]]
		+	[[Category:Warranty]]

	==Scraptop Policy==		==Scraptop Policy==

@@ Line 35: / Line 35: @@
 ==Scraptop Policy==
 From page: [[Scraptops]]
 {{:Scraptops}}

@@ Line 34: / Line 34: @@
 ==Scraptop Policy==
 [[category:warranty]]
 [[category:thrift Store]]
 [[category:policy]]