Talk:Front Desk - Revision history

MichaelWestwind: /* Use redirects */ new section

2011-07-21T23:38:15Z

Use redirects: new section

Soberg at 00:37, 14 May 2011

2011-05-14T00:37:17Z

Valerie: /* Remove the Discussion items */ new section

2010-03-13T20:45:02Z

Remove the Discussion items: new section

MaryKate: /* During the Day Tasks */

2009-11-21T22:01:34Z

During the Day Tasks

MaryKate: /* During the Day Tasks */

2009-11-21T22:00:46Z

During the Day Tasks

MaryKate at 21:59, 21 November 2009

2009-11-21T21:59:45Z

MaryKate at 21:48, 21 November 2009

2009-11-21T21:48:33Z

MaryKate at 21:40, 21 November 2009

2009-11-21T21:40:01Z

MaryKate: /* Donor Desk */

2009-11-21T21:34:47Z

Donor Desk

MaryKate: /* Volunteer Desk */

2009-11-21T21:25:40Z

Volunteer Desk

← Older revision		Revision as of 23:38, 21 July 2011
Line 99:		Line 99:

	[[User:Valerie\|Valerie]] 20:45, 13 March 2010 (UTC)		[[User:Valerie\|Valerie]] 20:45, 13 March 2010 (UTC)
		+
		+	== Use redirects ==
		+
		+	It is best not to leave people with dead ends. If they are very likely (as in this case) to type in "front desk" as a search, there should be either a page named "Front desk" or a redirect which takes you to the page they wanted to see but did not know how to reach. It is much better to do that than to delete pages.

← Older revision		Revision as of 00:37, 14 May 2011
Line 1:		Line 1:
		+	what the heck[[User:Soberg\|Rfs]]
		+
	==Volunteer Desk==		==Volunteer Desk==
	===Opening Tasks===		===Opening Tasks===

← Older revision		Revision as of 20:45, 13 March 2010
Line 87:		Line 87:
	*help process volunteers until 7pm (2,3)		*help process volunteers until 7pm (2,3)
	*count till after 7pm (3)		*count till after 7pm (3)
		+
		+	== Remove the Discussion items ==
		+
		+	I think we can remove the discussion items because we have updated daily checklists here:
		+
		+	http://wiki.freegeek.org/index.php/Volunteer_Desk_Checklist
		+
		+	http://wiki.freegeek.org/index.php/Donor_Desk_Checklist
		+
		+	[[User:Valerie\|Valerie]] 20:45, 13 March 2010 (UTC)

@@ Line 19: / Line 19: @@
 *email messages to staff (2)
 *process Community Service volunteers (2)
-*process Tech Support intake(2)
+*process Tech Support intake (2)
 *read your email! respond to list when you have addressed the email (2)
 *brew coffee (2)

@@ Line 67: / Line 67: @@
 *provide info with a smile (ask everyone that walks in the door how they can be helped) (1,2,3)
 *support volunteer desk in between donors (1,2,3)
 * answer phone with a smile in your voice throughout the day (2)
 *stock coffee area with sugar and creamer if needed (1)
 *print & restock brochures, contribution slips, other recyclers, etc.(2)

@@ Line 10: / Line 10: @@
 *check bags in and out (1)
 *notify Liane or MK when CLOSE to out of any supplies (1)
 *process Community Service volunteers (2)
 *process Tech Support intake(2)
@@ Line 16: / Line 24: @@
 *enter new volunteers into database (2)
 *log hours (2)
+*schedule volunteers for:
-*Scheduling
+**classes (3)
-*schedule classes, volunteer shifts (adoption, build, pre-build, post-build) (2)
+**volunteer shifts (build, pre-build, adoption) (2)
 *direct requests for group volunteering, large tours, pickups (3)
 *schedule off-site volunteers for classes (3)
 *give tours (3)
 ===Closing Tasks===

@@ Line 5: / Line 5: @@
 ===During the Day Tasks===
 *provide info with a smile (ask everyone that walks in the door how they can be helped) (1,2,3)
-* General
+*support donor desk in between volunteers (1,2,3)
-**provide info with a smile (ask everyone that walks in the door how they can be helped) (1,2,3)
+*clean and tidy lobby & desk (1)
-**clean and tidy lobby & desk (1)
+*check bags in and out (1)
-**check bags in and out (1)
+*notify Liane or MK when CLOSE to out of any supplies (1)
-**notify Liane or MK when CLOSE to out of any supplies (1)
+*process Community Service volunteers (2)
-**process Community Service volunteers (2)
+*process Tech Support intake(2)
-**process Tech Support intake(2)
+*read your email! respond to list when you have addressed the email (2)
-**read your email! respond to list when you have addressed the email (2)
+*brew coffee (2)
-**brew coffee (2)
+*enter new volunteers into database (2)
-**enter new volunteers into database (2)
+*log hours (2)
 *Scheduling
-**classes, volunteer shifts (adoption, build, pre-build, post-build) (2)
+*schedule classes, volunteer shifts (adoption, build, pre-build, post-build) (2)
-**group volunteering, large tours, pickups, schedule off-site volunteers for classes (3)
+*direct requests for group volunteering, large tours, pickups (3)
 *Phones
@@ Line 74: / Line 74: @@
 *check receiving donor slips, print more if needed (2)
 *check and fill printers (2)
 *take donations (3)
 *understand and answer ewaste legislation questions(3)

@@ Line 51: / Line 51: @@
 ==Donor Desk==
 ===Opening Tasks===
-*Brew coffee (2)
+*stock TP & paper towels in all 4 bathrooms (1)
 *stock coffeehouse with sugar and creamer (1)
 *print out daily checklist (1)
 *Acquire and count cash drawer (2)
 ===During the Day Tasks===
-*taking donations (3)
+*provide info with a smile (ask everyone that walks in the door how they can be helped) (1,2,3)
 *support volunteer desk in between donors (1,2,3)
-*ewaste legislation (3)
+*clean and tidy (1)
 *read email! respond when you have addressed the issue (2)
 *stock bathrooms with TP, soap, paper towels (2)
 *stock kitchens with dish soap (2)
-*stock coffeehouse with sugar and creamer if needed (1)
+*check and print if needed: donor slips, credit card receipts, IOU reimbursement forms, mileage reimbursement form, other recyclers, donor FAQ brochure (2)
 ===Closing Tasks===
@@ Line 77: / Line 80: @@
 *put pens, pencils, scissors, etc., back where they belong (1)
 *turn off all computers (1)
-*help process volunteers until 7pm and then begin counting till (3)
+*help process volunteers until 7pm (2,3)

@@ Line 5: / Line 5: @@
 ===During the Day Tasks===
-*Signing up new volunteers (2)
-*Logging hours (2)
+* General
 *Scheduling
@@ Line 15: / Line 24: @@
 **class reminder calls (1)
 **answer phone with a smile on your voice throughout the day (2)
-**check messages on both phones (2)
+**check messages on both phones (221 & 222) (2)
 **return calls/email messages to staff (2)
 **check schedule sheet and record cancellations (adoption, command line, monthly classes) (2)
@@ Line 23: / Line 34: @@
 **brochures, adoption and build packets, volunteer orientation packet, Spanish information sheet, vol. intern info sheet, class cards, group volunteering forms (2)
 *Tours
 **prior to tour times, ensure tour guide is available and that front desk has coverage during the tour (2)
 **give tours (3)
 ===Closing Tasks===