Thoughts on Increasing Sales Income - Revision history

Mkille at 21:25, 17 May 2013

2013-05-17T21:25:29Z

Renee at 17:51, 27 August 2009

2009-08-27T17:51:01Z

Renee: /* Redesign Receiving from the Ground up */

2009-08-27T17:44:18Z

Redesign Receiving from the Ground up

Renee at 17:42, 27 August 2009

2009-08-27T17:42:03Z

Renee at 17:39, 27 August 2009

2009-08-27T17:39:54Z

Renee: /* A Plan to Address the Problems */

2009-08-27T17:37:02Z

A Plan to Address the Problems

Renee at 22:23, 20 July 2009

2009-07-20T22:23:15Z

Renee at 22:20, 20 July 2009

2009-07-20T22:20:16Z

Renee: /* Overview of Free Geek's Major Income Streams */

2009-07-18T21:45:43Z

Overview of Free Geek's Major Income Streams

Renee: /* Overview of Free Geek's Major Income Streams */

2009-07-18T21:44:22Z

Overview of Free Geek's Major Income Streams

← Older revision		Revision as of 21:25, 17 May 2013
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		+	'''This page left for historical purposes.''' -- [[User:Mkille\|Mkille]] 21:25, 17 May 2013 (UTC)
		+
	== Overview ==		== Overview ==
	By redesigning the receiving and testing areas we can more efficiently find gizmos that could be put into reuse, rather than recycled, and thus increase sales income. To do this we would also need a reuse coordinator. This would affect several job descriptions and programs at Free Geek.		By redesigning the receiving and testing areas we can more efficiently find gizmos that could be put into reuse, rather than recycled, and thus increase sales income. To do this we would also need a reuse coordinator. This would affect several job descriptions and programs at Free Geek.

@@ Line 228: / Line 228: @@
 * Recycling
-==== Physical Layout (the Work Party) ====        Ongoing? Abandoned? Done? Needs Revision?):__________.
+==== Physical Layout (the Work Party) ====        (Ongoing? Abandoned? Done? Needs Revision?):__________.
 Over a weekend and with volunteer labor, accomplish the following tasks:
@@ Line 244: / Line 244: @@
 ''The old Basic Testing functions that no longer have a home would be transferred to Build, though basic triage of items would still be done in Receiving. For example, old and dirty keyboards would go to recycling, not build.''
-=== Develop Online Sales ===        Ongoing? Abandoned? Done? Needs Revision?):
+=== Develop Online Sales ===        (Ongoing? Abandoned? Done? Needs Revision?):___________.
 Online sales (eBay) should be tracked better than they have been. We need to know:
@@ Line 257: / Line 257: @@
 This should be a primary area of development for the Reuse Coordinator from the start.
-=== Identify Local Customers ===        Ongoing? Abandoned? Done? Needs Revision?):__________.
+=== Identify Local Customers ===        (Ongoing? Abandoned? Done? Needs Revision?):__________.
 The Reuse Coordinator should familiarize himself with hobbyists, computer shops, and other appropriate local people and organization who could be marketed to so that opportunities for selling gizmos locally are not lost to us simply because we are not organized.
@@ Line 263: / Line 263: @@
 === Continue Store Improvements ===
-Getting production staff integrated into the thrift store has helped make gizmos more available for sale.        Ongoing? Abandoned? Done? Needs Revision?):__________.
+Getting production staff integrated into the thrift store has helped make gizmos more available for sale.        (Ongoing? Abandoned? Done? Needs Revision?):__________.
-More attention needs to be paid to the "shelf life" of gizmos in the store, rotating out items that don't sell but take up space.        Ongoing? Abandoned? Done? Needs Revision?):__________.
+More attention needs to be paid to the "shelf life" of gizmos in the store, rotating out items that don't sell but take up space.        (Ongoing? Abandoned? Done? Needs Revision?):__________.
-More complete pricing information needs to be made available so that more staff people can work the till.        Ongoing? Abandoned? Done? Needs Revision?):__________.
+More complete pricing information needs to be made available so that more staff people can work the till.        (Ongoing? Abandoned? Done? Needs Revision?):__________.
-Tracking which gizmos are sold needs to be more consistent.        Ongoing? Abandoned? Done? Needs Revision?):__________.
+Tracking which gizmos are sold needs to be more consistent.        (Ongoing? Abandoned? Done? Needs Revision?):__________.
 All of these items have been and are being worked on. We simply need to recommit to these processes and continue working on making them better.
@@ Line 279: / Line 279: @@
 === Adoption ===
-The adoption program would become simpler to manage and it would be more educational for the adoption volunteer, since there would be better and more instructional documentation. The Adoption volunteer would spend a lesser percentage of their time in Basic Testing and more in other areas. By splitting Receiving into two tiers, there would more possibilities of finding a level of work that is educational at an appropriate level for the volunteer.        Ongoing? Abandoned? Done? Needs Revision?):__________.
+The adoption program would become simpler to manage and it would be more educational for the adoption volunteer, since there would be better and more instructional documentation. The Adoption volunteer would spend a lesser percentage of their time in Basic Testing and more in other areas. By splitting Receiving into two tiers, there would more possibilities of finding a level of work that is educational at an appropriate level for the volunteer.     (Ongoing? Abandoned? Done? Needs Revision?):__________.
 === Build ===
-More items would need to be tested during the build process, specifically keyboards and mice.        Ongoing? Abandoned? Done? Needs Revision?):__________.
+More items would need to be tested during the build process, specifically keyboards and mice.        (Ongoing? Abandoned? Done? Needs Revision?):__________.
 ==== Prebuild ====
@@ Line 291: / Line 291: @@
 ==== Advanced Build ====
-There would be more opportunities for advanced builders to find interesting work at Free Geek because more oddball hardware would be available. By volunteering in Offbeat Receiving, builders might be able to pick up some hardware identification skills basic to Advanced Build work.        Ongoing? Abandoned? Done? Needs Revision?):__________.
+There would be more opportunities for advanced builders to find interesting work at Free Geek because more oddball hardware would be available. By volunteering in Offbeat Receiving, builders might be able to pick up some hardware identification skills basic to Advanced Build work.        (Ongoing?  Abandoned? Done? Needs Revision?):__________.
 === Coders ===
-There would be a need to adopt the existing database to better track sales and possibly better track the processes associated with testing and refurbishing more types of gizmos.        Ongoing? Abandoned? Done? Needs Revision?):__________.
+There would be a need to adopt the existing database to better track sales and possibly better track the processes associated with testing and refurbishing more types of gizmos.        (Ongoing? Abandoned? Done? Needs Revision?):__________.
 === Education ===
-Hopefully adopters would have an easier time in Basic Receiving and have a bit more practice on basics like keyboard and mouse usage.        Ongoing? Abandoned? Done? Needs Revision?):__________.
+Hopefully adopters would have an easier time in Basic Receiving and have a bit more practice on basics like keyboard and mouse usage.      (Ongoing?     Abandoned? Done? Needs Revision?):__________.
 === Hardware Grants ===
-More networking equipment would be available and accessible.        Ongoing? Abandoned? Done? Needs Revision?):__________.
+More networking equipment would be available and accessible.        (Ongoing? Abandoned? Done? Needs Revision?):__________.
 === Thrift Store and eBay Sales ===
-More items would be available for sale. More volunteers would be involved in researching what could get sold for how much and where (eBay, Thrift Store).        Ongoing? Abandoned? Done? Needs Revision?):__________.
+More items would be available for sale. More volunteers would be involved in researching what could get sold for how much and where (eBay, Thrift Store).        (Ongoing? Abandoned? Done? Needs Revision?):__________.
 == Risks Associated with the Plan ==

@@ Line 121: / Line 121: @@
 === Redesign Receiving from the Ground up ===
-==== Offbeat Receiving ====         (Ongoing? Abandoned? Done? Needs Revision?):__________.
+==== Offbeat Receiving ====        (Ongoing? Abandoned? Done? Needs Revision?):__________.
 The purpose of Offbeat Receiving is to triage all the unusual stuff without accidentally recycling anything that shouldn't be recycled, to get a proper label on the gizmo, and to put it where it goes. It should also give appropriate feedback to Basic Receiving, so we can teak the process.

@@ Line 121: / Line 121: @@
 === Redesign Receiving from the Ground up ===
-==== Offbeat Receiving ====        Ongoing? Abandoned? Done? Needs Revision?):__________.
+==== Offbeat Receiving ====         (Ongoing? Abandoned? Done? Needs Revision?):__________.
 The purpose of Offbeat Receiving is to triage all the unusual stuff without accidentally recycling anything that shouldn't be recycled, to get a proper label on the gizmo, and to put it where it goes. It should also give appropriate feedback to Basic Receiving, so we can teak the process.
@@ Line 159: / Line 159: @@
 The purpose of Basic Receiving is to greet the public, triage all the easy and obvious stuff without accidentally recycling anything that shouldn't be recycled, to get a proper label on the gizmo, and to put it where it goes.
-===== Develop Documentation for Basic Receiving =====        Ongoing? Abandoned? Done? Needs Revision?):__________.
+===== Develop Documentation for Basic Receiving =====        (Ongoing? Abandoned? Done? Needs Revision?):__________.
 ''The documentation for this area would be prepared in advance of the work party.''

@@ Line 121: / Line 121: @@
 === Redesign Receiving from the Ground up ===
-==== Offbeat Receiving ====       __________.
+==== Offbeat Receiving ====        Ongoing? Abandoned? Done? Needs Revision?):__________.
 The purpose of Offbeat Receiving is to triage all the unusual stuff without accidentally recycling anything that shouldn't be recycled, to get a proper label on the gizmo, and to put it where it goes. It should also give appropriate feedback to Basic Receiving, so we can teak the process.
@@ Line 159: / Line 159: @@
 The purpose of Basic Receiving is to greet the public, triage all the easy and obvious stuff without accidentally recycling anything that shouldn't be recycled, to get a proper label on the gizmo, and to put it where it goes.
-===== Develop Documentation for Basic Receiving =====       __________.
+===== Develop Documentation for Basic Receiving =====        Ongoing? Abandoned? Done? Needs Revision?):__________.
 ''The documentation for this area would be prepared in advance of the work party.''
@@ Line 228: / Line 228: @@
 * Recycling
-==== Physical Layout (the Work Party) ====       __________.
+==== Physical Layout (the Work Party) ====        Ongoing? Abandoned? Done? Needs Revision?):__________.
 Over a weekend and with volunteer labor, accomplish the following tasks:
@@ Line 244: / Line 244: @@
 ''The old Basic Testing functions that no longer have a home would be transferred to Build, though basic triage of items would still be done in Receiving. For example, old and dirty keyboards would go to recycling, not build.''
-=== Develop Online Sales ===       __________.
+=== Develop Online Sales ===        Ongoing? Abandoned? Done? Needs Revision?):
 Online sales (eBay) should be tracked better than they have been. We need to know:
@@ Line 258: / Line 257: @@
 This should be a primary area of development for the Reuse Coordinator from the start.
-=== Identify Local Customers ===       __________.
+=== Identify Local Customers ===        Ongoing? Abandoned? Done? Needs Revision?):__________.
 The Reuse Coordinator should familiarize himself with hobbyists, computer shops, and other appropriate local people and organization who could be marketed to so that opportunities for selling gizmos locally are not lost to us simply because we are not organized.
@@ Line 264: / Line 263: @@
 === Continue Store Improvements ===
-Getting production staff integrated into the thrift store has helped make gizmos more available for sale.       __________.
+Getting production staff integrated into the thrift store has helped make gizmos more available for sale.        Ongoing? Abandoned? Done? Needs Revision?):__________.
-More attention needs to be paid to the "shelf life" of gizmos in the store, rotating out items that don't sell but take up space.       __________.
+More attention needs to be paid to the "shelf life" of gizmos in the store, rotating out items that don't sell but take up space.        Ongoing? Abandoned? Done? Needs Revision?):__________.
-More complete pricing information needs to be made available so that more staff people can work the till.       __________.
+More complete pricing information needs to be made available so that more staff people can work the till.        Ongoing? Abandoned? Done? Needs Revision?):__________.
-Tracking which gizmos are sold needs to be more consistent.       __________.
+Tracking which gizmos are sold needs to be more consistent.        Ongoing? Abandoned? Done? Needs Revision?):__________.
 All of these items have been and are being worked on. We simply need to recommit to these processes and continue working on making them better.
@@ Line 280: / Line 279: @@
 === Adoption ===
-The adoption program would become simpler to manage and it would be more educational for the adoption volunteer, since there would be better and more instructional documentation. The Adoption volunteer would spend a lesser percentage of their time in Basic Testing and more in other areas. By splitting Receiving into two tiers, there would more possibilities of finding a level of work that is educational at an appropriate level for the volunteer.       __________.
+The adoption program would become simpler to manage and it would be more educational for the adoption volunteer, since there would be better and more instructional documentation. The Adoption volunteer would spend a lesser percentage of their time in Basic Testing and more in other areas. By splitting Receiving into two tiers, there would more possibilities of finding a level of work that is educational at an appropriate level for the volunteer.        Ongoing? Abandoned? Done? Needs Revision?):__________.
 === Build ===
-More items would need to be tested during the build process, specifically keyboards and mice.       __________.
+More items would need to be tested during the build process, specifically keyboards and mice.        Ongoing? Abandoned? Done? Needs Revision?):__________.
 ==== Prebuild ====
-Servers would not come back to System Evaluation. Rather they would go from Offbeat Receiving to the White Hole.       __________.
+Servers would not come back to System Evaluation. Rather they would go from Offbeat Receiving to the White Hole.        Ongoing? Abandoned? Done? Needs Revision?):__________.
-−
 ==== Advanced Build ====
-There would be more opportunities for advanced builders to find interesting work at Free Geek because more oddball hardware would be available. By volunteering in Offbeat Receiving, builders might be able to pick up some hardware identification skills basic to Advanced Build work.       __________.
+There would be more opportunities for advanced builders to find interesting work at Free Geek because more oddball hardware would be available. By volunteering in Offbeat Receiving, builders might be able to pick up some hardware identification skills basic to Advanced Build work.        Ongoing? Abandoned? Done? Needs Revision?):__________.
 === Coders ===
-There would be a need to adopt the existing database to better track sales and possibly better track the processes associated with testing and refurbishing more types of gizmos.       __________.
+There would be a need to adopt the existing database to better track sales and possibly better track the processes associated with testing and refurbishing more types of gizmos.        Ongoing? Abandoned? Done? Needs Revision?):__________.
 === Education ===
-Hopefully adopters would have an easier time in Basic Receiving and have a bit more practice on basics like keyboard and mouse usage.       __________.
+Hopefully adopters would have an easier time in Basic Receiving and have a bit more practice on basics like keyboard and mouse usage.        Ongoing? Abandoned? Done? Needs Revision?):__________.
 === Hardware Grants ===
-More networking equipment would be available and accessible.       __________.
+More networking equipment would be available and accessible.        Ongoing? Abandoned? Done? Needs Revision?):__________.
 === Thrift Store and eBay Sales ===
-More items would be available for sale. More volunteers would be involved in researching what could get sold for how much and where (eBay, Thrift Store).       __________.
+More items would be available for sale. More volunteers would be involved in researching what could get sold for how much and where (eBay, Thrift Store).        Ongoing? Abandoned? Done? Needs Revision?):__________.
 == Risks Associated with the Plan ==

@@ Line 107: / Line 107: @@
 This plan would affect every part of Free Geek, but the principal areas affected would be Receiving and Basic Testing which would be completely redesigned. It also shuffles staff job descriptions around quite a bit.
-=== Establish a Reuse Coordinator Job ===       __________.
+=== Establish a Reuse Coordinator Job === (Ongoing? Abandoned? Done? Needs Revision?): __________.
 This job would need to be '''shared by existing staff members until we can afford to hire''' a person dedicated to the job (or hire for another job and shuffle someone into this one). It replaces much of the current Busy Bee shift. It requires a working knowlege of offbeat computer hardware and the ability to research, document, and coordinate. The person currently on staff most qualified is probably Nathan, but working alongside Nathan, several people could learn the job.

@@ Line 53: / Line 53: @@
 Geek as a whole to see how it can be fixed.''
-Monitor fees and solicited donations seem to be doing well, and minor tweaks aside will probably not grow much outside of overall growth. That is, as we get more donations in, these income streams will likely grow proportionally. The same can likely be said of scrap material income (though economies of scale might come into play there and allow recycling income to grow faster than donation inflow).
+Solicited donations seem to be doing well, and minor tweaks aside will probably not grow much outside of overall growth. That is, as we get more donations in, these income streams will likely grow proportionally. The same can likely be said of scrap material income (though economies of scale might come into play there and allow recycling income to grow faster than donation inflow).
 This leaves the sales categories, and to be honest, I don't know what the potential of wholesale gizmo sales is, so I'll focus my comments on retail sales -- the store and online.

@@ Line 41: / Line 41: @@
 # Collections at the Front Desk
-#* E-Waste Legislation (monitor fees reimbursed from the stat of Oregon)
+#* E-Waste Legislation (monitor fees reimbursed from the state of Oregon)
 #* Solicited Donations
 # Retail Sales