Troubleshooting for Laptops: Video - Revision history

MargaretDailey at 19:41, 19 February 2010

2010-02-19T19:41:49Z

2010-02-19T19:28:11Z

Reorganized existing information; deleted repetitions.

2010-02-19T19:24:42Z

Added link to wiki page on laptop memory

2010-02-16T23:55:46Z

2010-02-16T23:53:39Z

Adding troubleshooting steps and information

2010-02-16T23:39:37Z

2010-02-16T23:18:09Z

2010-02-16T23:16:24Z

Reformatting and adding material.

2010-02-16T23:10:15Z

Corrected typo.

2010-02-12T01:10:56Z

Added link to Ubuntu community guide to troubleshooting video

@@ Line 37: / Line 37: @@
 NVidia--Download the needed driver if you know how. If you don't know how, put a piece of masking tape on the top of the machine indicating that the video driver probably needs to be downloaded.
 --Did you change anything immediately before the problem started? If so, undo the change and then try the device again.
 Use foo to check the device. (Foo = Ubuntu's equivalent of Windows Device Manager. Is this a legit step? Outline how to use foo to check this device.)

@@ Line 3: / Line 3: @@
 This list is highly incomplete, and will be heavily edited in the coming weeks.
-Problem: Display doesn't look right.
+'''Problem: Display doesn't look right.
+'''
 Screen is black.
@@ Line 21: / Line 21: @@
 Doesn't look OK? Ask instructor what to do.
-Display divided, filled with lines or textures, has unusually large letters at login, or otherwise looks wrong.
+'''Problem: Display divided, filled with lines or textures, has unusually large letters at login, or otherwise looks wrong.'''
 Attach the laptop to an external monitor.
-Looks OK? Remove and replace display. See instructor. Do we want instructions here?
+Looks OK? The display in the laptop is faulty. Ask your instructor what to do. (Do we want to include instructions on how to remove and replace the display?)
 Doesn't look OK?
@@ Line 30: / Line 31: @@
 Software problem. Refer to wiki FAQ. [http://wiki.freegeek.org/index.php/Laptop_FAQ].
 . Determine what video card is in the machine.

← Older revision		Revision as of 19:24, 19 February 2010
Line 11:		Line 11:
	1. Turn laptop off and check for RAM.		1. Turn laptop off and check for RAM.

−	No RAM? Add some. See here.	+	No RAM? Add some. See here. [http://wiki.freegeek.org/index.php/Laptop_Memory
−		+	]
	RAM present?		RAM present?

← Older revision		Revision as of 23:55, 16 February 2010
Line 29:		Line 29:

	Software problem. Refer to wiki FAQ. [http://wiki.freegeek.org/index.php/Laptop_FAQ].		Software problem. Refer to wiki FAQ. [http://wiki.freegeek.org/index.php/Laptop_FAQ].
−
−
−

@@ Line 21: / Line 21: @@
 Doesn't look OK? Ask instructor what to do.
-Display divided, filled with lines or textures, or otherwise displays unreadable garbage.
+Display divided, filled with lines or textures, has unusually large letters at login, or otherwise looks wrong.
 Attach the laptop to an external monitor.
@@ Line 31: / Line 30: @@
 Software problem. Refer to wiki FAQ. [http://wiki.freegeek.org/index.php/Laptop_FAQ].
-Solution: Determine whether the problem is in the hardware or in the software.

@@ Line 1: / Line 1: @@
 This list is highly incomplete, and will be heavily edited in the coming weeks.
 '''Problem: Wonky screen; screen is black, divided, filled with lines or textures, or otherwise displays unreadable garbage.'''
-Solution: Open BIOS to find out what video card is in the machine.
+Solution: Determine whether the problem is in the hardware or in the software.
-−
-Is it nVidia? If so, download the needed driver if you know how. If you don't know how, put a piece of masking tape on the top of the machine indicating that the video driver probably needs to be downloaded.
+. Attach another monitor to the laptop.
 --Did you change anything immediately before the problem started? If so, undo the change and then try the device again.
 Use foo to check the device. (Foo = Ubuntu's equivalent of Windows Device Manager. Is this a legit step? Outline how to use foo to check this device.)

@@ Line 9: / Line 9: @@
 --Did you change anything immediately before the problem started? If so, undo the change and then try the device again.
-Use foo to check the device. ((Foo = Ubuntu's equivalent of Windows Device Manager. Is this a legit step? Outline how to use foo to check this device.)
+Use foo to check the device. (Foo = Ubuntu's equivalent of Windows Device Manager. Is this a legit step? Outline how to use foo to check this device.)
 Video troubleshooting guide on the Ubuntu community wiki.[https://help.ubuntu.com/community/Video]

← Older revision		Revision as of 01:10, 12 February 2010
Line 10:		Line 10:

	Use foo to check the device. ((Foo = Ubuntu's equivalent of Windows Device Manager. Is this a legit step? Outline how to use foo to check this device.)		Use foo to check the device. ((Foo = Ubuntu's equivalent of Windows Device Manager. Is this a legit step? Outline how to use foo to check this device.)
		+
		+	Video troubleshooting guide on the Ubuntu community wiki.[https://help.ubuntu.com/community/Video]