Troubleshooting in Build: POST - Revision history

Kevin.Williams at 23:13, 18 April 2014

2014-04-18T23:13:43Z

RyanDodd at 22:10, 16 April 2014

2014-04-16T22:10:56Z

Scellef: Added trick with mobo beeps to 'nothing seems to happen!', rearranged items, editing, formatting.

2011-07-22T22:32:59Z

Added trick with mobo beeps to 'nothing seems to happen!', rearranged items, editing, formatting.

Scellef at 00:40, 22 July 2011

2011-07-22T00:40:17Z

Alamb: User:Alamb/Troubleshooting POST moved to Troubleshooting in Build: POST

2011-07-21T23:30:50Z

User:Alamb/Troubleshooting POST moved to Troubleshooting in Build: POST

Alamb: User:Checkman/Troubleshooting POST moved to User:Alamb/Troubleshooting POST: User:Checkman no longer employed at Free Geek.

2011-07-21T22:50:13Z

User:Checkman/Troubleshooting POST moved to User:Alamb/Troubleshooting POST: User:Checkman no longer employed at Free Geek.

Checkman at 19:33, 25 February 2011

2011-02-25T19:33:44Z

Checkman at 19:24, 25 February 2011

2011-02-25T19:24:07Z

Checkman at 21:02, 22 February 2011

2011-02-22T21:02:22Z

Checkman at 20:54, 22 February 2011

2011-02-22T20:54:28Z

← Older revision		Revision as of 23:13, 18 April 2014
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		+	[https://docs.google.com/a/freegeek.org/document/d/1vlb-39un7JiMUpsAe8nNb7n3G-JW7eI1tdFMrT8GCac/edit?usp=sharing Link]
		+
	=POST Troubleshooting=		=POST Troubleshooting=

← Older revision		Revision as of 22:10, 16 April 2014
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		+	{{migrate}}
	=POST Troubleshooting=		=POST Troubleshooting=

@@ Line 11: / Line 11: @@
 ||
 Now, this may seem really rudimentary, but making sure a system is properly put together before trying to POST a computer is definitely worth reviewing.  Make sure the following is done on any system:
-*Make sure the power chord is properly plugged into the system, and properly plugged into a socket that is not hooked up to an "off" power supply.
+*Make sure the power cord is properly plugged into the system, and properly plugged into a socket that is not hooked up to an "off" power supply.
 *Ensure that the on-board video/video card is securely connected to the VGA/DVI connector, and that the cable is also connected to the monitor properly.
-*Look over the power supply; if there is a power switch on the back, make sure it is flipped on to the "-" and not the "o" position. Next, make certain the power supply harnesses are connected properly to the motherboard.  If nothing seems connected and you're unsure of where to plug in the loose harnesses, ask a neighbor or a build instructor for guidance.
+*Look over the power supply; if there is a power switch on the back, make sure it is flipped on to the "I" and not the "O" position. Next, make certain the power supply harnesses are connected properly to the motherboard.  If nothing seems connected and you're unsure of where to plug in the loose harnesses, ask a neighbor or a build instructor for guidance.
 *Ensure that any CD-ROM/DVD/Floppy disk drives are NOT connected to the Motherboard at this time.  Simplify and...!
-*And lastly, look over the motherboard really well to see if there are any blown caps!
+*Lastly, look over the motherboard really well to see if there are any blown caps!
 |-
-!"When I turn on the system...No fans come on...nothing seems to happen!
+!No POST, and the computer is beeping at me!
 ||
-This could indicate that you have a bad power supply.  Simply go to where the battery testers are and you should see a power supply tester.  If you need assistance on how to test the power supply, reach out to a neighbor or build instructor.  If the power supply is bad, replace it with something that has a similar harness connection (ie 24/20 pin cable/Dell/ATX/etc.) and similar Volts and Watts (????).  These can be found in Pre-Build on the left just before you walk into the warehouse.  If you're power supply tests good, you may have a bad processor.  Notify a Build Instructor and work with him/her in order to get the correct information on what Processor the system takes, and the build instructor will look in Free Geeks inventory to see if there is one that is tested and available.  If so, replace the processor by removing the fan and heat sink, swapping the old processor for the new one, and placing a small dot of thermal paste (located next to where the power supply tester is) and put the heat sink and fan back in place.  If the system does not power on, or if there is no replacement processor, ask a build instructor if the system should be "Rejected" and the Build Instructor will help you begin that process.
+If when you power on the system, and you hear a series of beeps...that COULD mean your system is pleading with you to give it some memory, and the right memory.  It could also mean that its trying to tell you something else.  First, try and distinctly identify exactly what series of beeps your system is giving you and consult [[Beep Codes]] to find the corresponding beep sequence.  If it could be pointing to an issue with your memory, look at the DDR slots on the motherboard and start with determining if its DDR1 or DDR2.  Then try putting in the slowest speed memory and begin working your way up.  Restart the system each time and see if any stick does the trick.  If not, try different combinations in various DDR slots to see if there is any life in the system.  If all this fails, grab a Build Instructor, fill him/her in on what you've done, and see if they have any suggestions for moving forward.
 |-
-!No POST, and the computer is beeping at me!
+!"When I turn on the system... No fans come on... nothing seems to happen!
 ||
-If when you power on the system, and you hear a series of beeps...that COULD mean your system is pleading with you to give it some memory, and the right memory.  It could also mean that its trying to tell you something else.  First, try and distinctly identify exactly what series of beeps your system is giving you and consult [[Beep Codes]] to find the corresponding beep sequence.  If it could be pointing to an issue with your memory, look at the DDR slots on the motherboard and start with determining if its DDR1 or DDR2.  Then try putting in the slowest speed memory and begin working your way up.  Restart the system each time and see if any stick does the trick.  If not, try different combinations in various DDR slots to see if there is any life in the system.  If all this fails, grab a Build Instructor, fill him/her in on what you've done, and see if they have any suggestions for moving forward.
+This could indicate that you have a bad power supply.  Simply go to where the battery testers are and you should see a power supply tester.  If you need assistance on how to test the power supply, reach out to a neighbor or build instructor.  If the power supply is bad, replace it with something that has a similar harness connection (ie 24/20 pin cable/Dell/ATX/etc.) and wattage.  These can be found in Pre-Build on the left just before you walk into the warehouse.  If you're power supply passes the test, you may have a bad processor.  Notify a Build Instructor and work with him/her in order to get the correct information on what processor the system takes, and the build instructor will look in Free Geeks inventory to see if there is one that is tested and available.
 |-
 !I've got fans going, but its still an empty stage (i.e., no POST showing on the monitor)
 ||
-If the system seems to light up, the fans are moving, and the system isn't beeping at you, try installing a video card (AGP or PCIe) and take the VGA/DVI cable that was connected to the onboard or current video card and connect it to the new card.  Boot up the system on the new card and see if this helps.  If not, then you may have a bad processor.  See how to replace you processor earlier in this documentation.
+If the system seems to light up, the fans are moving, and the system isn't beeping at you, try installing a video card (AGP or PCIe) and take the VGA/DVI cable that was connected to the onboard or current video card and connect it to the new card.  Boot up the system on the new card and see if this helps.
 |}

@@ Line 1: / Line 1: @@
-==DESKTOP BUILD: POST TROUBLESHOOTING==
+=POST Troubleshooting=
 Getting a computer to POST ('''P'''ower '''O'''n '''S'''elf '''T'''est) can be a challenging experience.  Some computers will have the "Did not POST" checkbox marked on the Green Light Sticker on the system, and sometimes, there's no advance warning.  Either way, there are some steps you can take in order to troubleshoot a non-POSTing system, and we've got a few suggestions below:
-{|class="wikitable" style="text-align:center" font-size="90%" border=".05" cellpadding=".4" width=100%  valign="top"
+{| border="1" fontname="Nimbus Sans" fontsize="12" cellpadding="5" cellspacing="1"
-|style="text-align:center" width="20%"|'''Ensure All Hardware Is Connected Properly'''
+|-
-|style="text-align:left" width="80%"|Now, this may seem really rudimentary, but making sure a system is properly put together before trying to POST a computer is definitely worth reviewing.  Make sure the following is done on any system:
+|width="15%" align="center"|<h2>Steps</h2>
 *Make sure the power chord is properly plugged into the system, and properly plugged into a socket that is not hooked up to an "off" power supply.
 *Ensure that the on-board video/video card is securely connected to the VGA/DVI connector, and that the cable is also connected to the monitor properly.
@@ Line 12: / Line 17: @@
 *And lastly, look over the motherboard really well to see if there are any blown caps!
 |-
-|style="text-align:center" width="20%"|'''"When I turn on the system...No fans come on...nothing seems to happen!'''
+!"When I turn on the system...No fans come on...nothing seems to happen!
-|style="text-align:left" width="80%"|This could indicate that you have a bad power supply.  Simply go to where the battery testers are and you should see a power supply tester.  If you need assistance on how to test the power supply, reach out to a neighbor or build instructor.  If the power supply is bad, replace it with something that has a similar harness connection (ie 24/20 pin cable/Dell/ATX/etc.) and similar Volts and Watts (????).  These can be found in Pre-Build on the left just before you walk into the warehouse.  If you're power supply tests good, you may have a bad processor.  Notify a Build Instructor and work with him/her in order to get the correct information on what Processor the system takes, and the build instructor will look in Free Geeks inventory to see if there is one that is tested and available.  If so, replace the processor by removing the fan and heat sink, swapping the old processor for the new one, and placing a small dot of thermal paste (located next to where the power supply tester is) and put the heat sink and fan back in place.  If the system does not power on, or if there is no replacement processor, ask a build instructor if the system should be "Rejected" and the Build Instructor will help you begin that process.
+||
 |-
-|style="text-align:center" width="20%"|'''No POST, and the computer is beeping at me!!'''
+!No POST, and the computer is beeping at me!
-|style="text-align:left" width="80%"|If when you power on the system, and you hear a series of beeps...that COULD mean your system is pleading with you to give it some memory, and the right memory.  It could also mean that its trying to tell you something else.  First, try and distinctly identify exactly what series of beeps your system is giving you and consult [[Beep Codes]] to find the corresponding beep sequence.  If it could be pointing to an issue with your memory, look at the DDR slots on the motherboard and start with determining if its DDR1 or DDR2.  Then try putting in the slowest speed memory and begin working your way up.  Restart the system each time and see if any stick does the trick.  If not, try different combinations in various DDR slots to see if there is any life in the system.  If all this fails, grab a Build Instructor, fill him/her in on what you've done, and see if they have any suggestions for moving forward.
+||
-|-
+If when you power on the system, and you hear a series of beeps...that COULD mean your system is pleading with you to give it some memory, and the right memory.  It could also mean that its trying to tell you something else.  First, try and distinctly identify exactly what series of beeps your system is giving you and consult [[Beep Codes]] to find the corresponding beep sequence.  If it could be pointing to an issue with your memory, look at the DDR slots on the motherboard and start with determining if its DDR1 or DDR2.  Then try putting in the slowest speed memory and begin working your way up.  Restart the system each time and see if any stick does the trick.  If not, try different combinations in various DDR slots to see if there is any life in the system.  If all this fails, grab a Build Instructor, fill him/her in on what you've done, and see if they have any suggestions for moving forward.
 |-
 |}

@@ Line 6: / Line 6: @@
 |style="text-align:center" width="20%"|'''Ensure All Hardware Is Connected Properly'''
 |style="text-align:left" width="80%"|Now, this may seem really rudimentary, but making sure a system is properly put together before trying to POST a computer is definitely worth reviewing.  Make sure the following is done on any system:
-*Make sure the power chord is properly plugged into the system, and properly plugged into a socket that is not hooked up to a "off" power supply.
+*Make sure the power chord is properly plugged into the system, and properly plugged into a socket that is not hooked up to an "off" power supply.
-*Ensure that the onboard video/video card is securely connected to the VGA/DVI connector, and that the cable is also connected to the monitor properly.
+*Ensure that the on-board video/video card is securely connected to the VGA/DVI connector, and that the cable is also connected to the monitor properly.
 *Look over the power supply; if there is a power switch on the back, make sure it is flipped on to the "-" and not the "o" position. Next, make certain the power supply harnesses are connected properly to the motherboard.  If nothing seems connected and you're unsure of where to plug in the loose harnesses, ask a neighbor or a build instructor for guidance.
-*Ensure that any CD-ROM/DVD/Floppy disk drives are NOT connected to the Motherboard at this time.  This comes from an old Free Geek addage of "Simplify and
+*Ensure that any CD-ROM/DVD/Floppy disk drives are NOT connected to the Motherboard at this time.  Simplify and...!
 *And lastly, look over the motherboard really well to see if there are any blown caps!
 |-
 |style="text-align:center" width="20%"|'''"When I turn on the system...No fans come on...nothing seems to happen!'''
-|style="text-align:left" width="80%"|This could indicate that you have a bad power supply.  Simply go to where the battery testers are and you should see a power supply tester.  If you need assistance on how to test the power supply, reach out to a neighbor or build instructor.  If the power supply is bad, replace it with something that has a similar harness connection (ie 24/20 pin cable/Dell/ATX/etc.) and similar Volts and Watts (????).  These can be found in Pre-Build on the left just before you walk into the warehouse.  If you're power supply tests good, you may have a bad processor.  Notify a Build Instructor and work with him/her in order to get the correct information on what Processor the system takes, and the build instructor will look in Free Geeks inventory to see if there is one that is tested and available.  If so, replace the processor by removing the fan and heat sink, swapping the old processor for the new one, and placing a small dot of thermal paste (located next to where the power supply tester is) and put the heat sink and fan back in place.  If the system does not power on, or if there is no replacement processor, ask a build instructor if the system should be "Rejected" and the Build InstructHard_Driveor will help you begin that process.
+|style="text-align:left" width="80%"|This could indicate that you have a bad power supply.  Simply go to where the battery testers are and you should see a power supply tester.  If you need assistance on how to test the power supply, reach out to a neighbor or build instructor.  If the power supply is bad, replace it with something that has a similar harness connection (ie 24/20 pin cable/Dell/ATX/etc.) and similar Volts and Watts (????).  These can be found in Pre-Build on the left just before you walk into the warehouse.  If you're power supply tests good, you may have a bad processor.  Notify a Build Instructor and work with him/her in order to get the correct information on what Processor the system takes, and the build instructor will look in Free Geeks inventory to see if there is one that is tested and available.  If so, replace the processor by removing the fan and heat sink, swapping the old processor for the new one, and placing a small dot of thermal paste (located next to where the power supply tester is) and put the heat sink and fan back in place.  If the system does not power on, or if there is no replacement processor, ask a build instructor if the system should be "Rejected" and the Build Instructor will help you begin that process.
 |-
 |style="text-align:center" width="20%"|'''No POST, and the computer is beeping at me!!'''
-|style="text-align:left" width="80%"|If when you power on the system, and you hear a series of beeps...that COULD mean your system is pleading with you to give it some memory, and the right memory.  It could also mean that its trying to tell you something else.  First, try and distinctly identify exactly what series of beeps your system is giving you and consult this [http://wiki.freegeek.org/index.php/Beep_Codes] to find the corresponding beep sequence.  If it is pointing to an issue with your memory, look at the DDR slots on the motherboard and start with determining if its DDR1 or DDR2.  Then try putting in the slowest speed memory and begin working your way up.  Restart the system each time and see if any stick does the trick.  If not, try different combinations in various DDR slots to see if there is any life in the system.  If all this fails, grab a Build Instructor, fill him/her in on what you've done, and see if they have any suggestions for moving forward.
+|style="text-align:left" width="80%"|If when you power on the system, and you hear a series of beeps...that COULD mean your system is pleading with you to give it some memory, and the right memory.  It could also mean that its trying to tell you something else.  First, try and distinctly identify exactly what series of beeps your system is giving you and consult [[Beep Codes]] to find the corresponding beep sequence.  If it could be pointing to an issue with your memory, look at the DDR slots on the motherboard and start with determining if its DDR1 or DDR2.  Then try putting in the slowest speed memory and begin working your way up.  Restart the system each time and see if any stick does the trick.  If not, try different combinations in various DDR slots to see if there is any life in the system.  If all this fails, grab a Build Instructor, fill him/her in on what you've done, and see if they have any suggestions for moving forward.
 |-
 |style="text-align:center" width="20%"|'''I've got fans going, but its still an empty stage (ie, no POST showing on the monitor)'''

← Older revision	Revision as of 23:30, 21 July 2011
(No difference)

← Older revision	Revision as of 22:50, 21 July 2011
(No difference)

@@ Line 18: / Line 18: @@
 |style="text-align:left" width="80%"|If when you power on the system, and you hear a series of beeps...that COULD mean your system is pleading with you to give it some memory, and the right memory.  It could also mean that its trying to tell you something else.  First, try and distinctly identify exactly what series of beeps your system is giving you and consult this [http://wiki.freegeek.org/index.php/Beep_Codes] to find the corresponding beep sequence.  If it is pointing to an issue with your memory, look at the DDR slots on the motherboard and start with determining if its DDR1 or DDR2.  Then try putting in the slowest speed memory and begin working your way up.  Restart the system each time and see if any stick does the trick.  If not, try different combinations in various DDR slots to see if there is any life in the system.  If all this fails, grab a Build Instructor, fill him/her in on what you've done, and see if they have any suggestions for moving forward.
 |-
-|style="text-align:center" width="20%"|'''I've got fans going, but its still a empty stage (ie, no POST showing on the monitor)'''
+|style="text-align:center" width="20%"|'''I've got fans going, but its still an empty stage (ie, no POST showing on the monitor)'''
 |style="text-align:left" width="80%"|If the system seems to light up, the fans are moving, and the system isn't beeping at you, try installing a video card (AGP or PCIe) and take the VGA/DVI cable that was connected to the onboard or current video card and connect it to the new card.  Boot up the system on the new card and see if this helps.  If not, then you may have a bad processor.  See how to replace you processor earlier in this documentation.
 |-