Volunteer Desk Checklist - Revision history

Kevin.Williams at 19:18, 5 September 2014

2014-09-05T19:18:23Z

Dheiber at 19:07, 28 March 2014

2014-03-28T19:07:00Z

Dheiber at 19:43, 21 October 2013

2013-10-21T19:43:47Z

Dheiber at 19:43, 21 October 2013

2013-10-21T19:43:10Z

Dheiber at 19:48, 19 August 2013

2013-08-19T19:48:24Z

Mkille at 00:01, 14 August 2013

2013-08-14T00:01:08Z

Kpulaski at 18:12, 12 May 2012

2012-05-12T18:12:56Z

Kpulaski at 00:15, 11 May 2012

2012-05-11T00:15:11Z

Kpulaski at 00:13, 11 May 2012

2012-05-11T00:13:41Z

Kpulaski at 16:44, 10 May 2012

2012-05-10T16:44:19Z

← Older revision		Revision as of 19:18, 5 September 2014
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−	{{~~migrate~~}}	+	{{migrated}}
		+	[https://docs.google.com/document/d/1yyYTBB_ud1LDVVn8UwTsiTUlA9Hl3060AXXI68AvNiA/edit?usp=sharing Link]

	:Area Opener: _________________ Date: _________________		:Area Opener: _________________ Date: _________________

← Older revision		Revision as of 19:07, 28 March 2014
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		+	{{migrate}}
		+
	:Area Opener: _________________ Date: _________________		:Area Opener: _________________ Date: _________________
	{\| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%		{\| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%

@@ Line 63: / Line 63: @@
 |-
 !| End Of Day Tasks
-!| Initials!| Initials
+!| Initials
 |-
 || Check tomorrow's class schedule; if there is no one signed up, call the instructor and let them know that we are canceling that class. Please '''close''' the empty class slots. ||

@@ Line 1: / Line 1: @@
 :Area Opener: _________________              Date: _________________
 {| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
-|- style="background:black; color:white"
+|-
 !| Start of Day Tasks
 !| Initials
@@ Line 9: / Line 9: @@
 || Turn on and log on to both computers, opening the appropriate tabs needed. ||
 |-
-|| Print one copy of the daily staff schedule. Highlight BETA & SDA shifts in pink, recycling shifts in green, receiving shifts in yellow, and front desk shifts in orange.  ||
+|| Print one copy of the daily staff schedule. Highlight various shifts- BETA & SDA (pink), recycling (green), receiving (yellow), & front desk (orange). ||
 |-
 |}
 <br><br>
 {| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
-|- style="background:black; color:white"
+|-
 !| Reminder Calls
 !| Initials
@@ Line 27: / Line 27: @@
 <br><br>
 {| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
-|- style="background:black; color:white"
+|-
-!| Things to Print
+!| Things to Print - Check Cabinet First
 !| Initials
 |-
-|| Check filing cabinet: print Volunteer Applications, Orientation Packets, and Group Volunteering forms as needed. ||
+|| Volunteer Applications, Orientation Packets, and Group Volunteering forms as needed. ||
 |-
-|| Check filing cabinet: print Community Service info sheets and Volunteering for School Credit info sheets as needed. ||
+|| Community Service info sheets and Volunteering for School Credit info sheets as needed. ||
 |-
-|| Check filing cabinet: print Adoption and Build info sheets as needed. ||
+|| Adoption and Build info sheets as needed. ||
 |-
-|| Check filing cabinet: print info brochures ('''in English and Spanish''') and monthly class schedule brochures (on colored paper) as needed. ||
+|| Info brochures ('''in English and Spanish''') and monthly class schedule brochures (on colored paper) as needed. ||
 |-
-|| Print Reminder Cards and Equipment Passes as needed. ||
+|| Reminder Cards and Equipment Passes as needed. ||
 |-
 |}
 <br><br>
 {| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
-|- style="background:black; color:white"
+|-
 !| Throughout the Day
 !| Initials
 |-
-|| Review phone messages. Record cancellations, forward messages, and return calls as needed. ||
+|| Review phone messages. Record cancellations, forward messages, and return calls. ||
 |-
 || Check your email for "frontdesk@..." messages. Please respond to the list when you have addressed the issue. ||
 |-
-|| Make the afternoon batch of coffee. ||
+|| Make the afternoon batch of coffee as needed. ||
 |-
 || Were there any "no call/no shows" for Hardware ID?  If so, please update their attendance type as a no call/no show and cancel any shifts in System Evaluation they may have scheduled. ||
@@ Line 61: / Line 61: @@
 <br><br>
 {| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
-|- style="background:black; color:white"
+|-
 !| End Of Day Tasks
-!| Initials
+!| Initials!| Initials
 |-
 || Check tomorrow's class schedule; if there is no one signed up, call the instructor and let them know that we are canceling that class. Please '''close''' the empty class slots. ||
@@ Line 74: / Line 74: @@
 |-
 || '''Rinse out the coffee pot''', unplug the hot water, and wipe down the coffee area. ||
 |-
 || Turn off both computers. ||

@@ Line 1: / Line 1: @@
 :Area Opener: _________________              Date: _________________
 {| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
@@ Line 12: / Line 9: @@
 || Turn on and log on to both computers, opening the appropriate tabs needed. ||
 |-
-|| Print two copies of the daily staff schedule. Highlight prebuild shifts in pink, recycling shifts in green, receiving shifts in yellow, and front desk shifts in orange.  ||
+|| Print one copy of the daily staff schedule. Highlight BETA & SDA shifts in pink, recycling shifts in green, receiving shifts in yellow, and front desk shifts in orange.  ||
 |-
 |}
@@ Line 57: / Line 54: @@
 || Make the afternoon batch of coffee. ||
 |-
-|| Were there any "no call/no shows" for Hardware ID?  If so, please update their attendance type as a no call/no show and check to see if that volunteer is scheduled for System Evaluation.  Please cancel any shifts in System Evaluation they may have scheduled. ||
+|| Were there any "no call/no shows" for Hardware ID?  If so, please update their attendance type as a no call/no show and cancel any shifts in System Evaluation they may have scheduled. ||
 |-
 || Check coffee supplies. Send a message to '''''http://todo/supplies''''' when our supplies are low - do not wait until we are out.  There is a lag time. ||
@@ Line 75: / Line 72: @@
 |-
 || Take cups, plates, and food from front desk area to kitchen. ||
 |-
 || '''Rinse out the coffee pot''', unplug the hot water, and wipe down the coffee area. ||
 |-
 || Turn off both computers. ||

← Older revision		Revision as of 00:01, 14 August 2013
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		+	{{cleanup}}
		+
		+
	:Area Opener: _________________ Date: _________________		:Area Opener: _________________ Date: _________________
	{\| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%		{\| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%

@@ Line 11: / Line 11: @@
 || Review phone messages. Return calls or forward messages to staff as needed, check volunteer schedules and record cancellations as needed. ||
 |-
-|| Make reminder calls for: Getting Started Classes, Command Line Class, Monthly Classes, and Hardware I.D. sessions. ||
+|| Make reminder calls for: tomorrow's CLASSES and HARDWARE ID sessions. ||
 |-
 || Check your email for "frontdesk@..." messages. Make calls & edit the volunteer schedules accordingly. Please respond to the list when you have addressed the issue. ||
@@ Line 28: / Line 28: @@
 || Put previous day's staff schedule (3-hole punch, 1st) into notebook ||
 |-
-|| Check Class Schedule for the next day.  If nobody is signed up for Getting Started Classes, Monthly Classes, or Command Line classes then please call the instrustor and let them know that we are canceling the class.  Please enter #91069 in all of the empty class slots.
+|| Check Class Schedule for the next day.  If nobody is signed up for Getting Started Classes, Monthly Classes, or Command Line classes then please call the instructor and let them know that we are canceling the class.  Please close all of the empty class slots.
 |-
 || At '''5:30 pm''', use the telephone pager to announce that volunteers have '''15 minutes''' to come log their hours, schedule their next shifts and that most Free Geek shifts will be ending at 5:45. (Receiving shift stays open until 6:00)  ||
@@ Line 37: / Line 37: @@
 |-
 || Put all binders back where they belong. ||
 |-
 || Wipe coffee table; '''rinse coffee pot''' ||
 |-
 || Unplug hot water ||
 |}
@@ Line 59: / Line 59: @@
 || Check to see if there are any new phone messages; return (or forward) phone calls as necessary. ||
 |-
-|| Check your email for "frontesk@" messages; please respond to the list when you have addressed the issue. ||
+|| Check your email for "frontdesk@" messages; please respond to the list when you have addressed the issue. ||
 |-
 || Make the afternoon batch of coffee. ||
@@ Line 68: / Line 68: @@
 |-
 || Check filing cabinet: print Adoption and Build Info Sheets as needed. ||
 |-
 || Were there any "no call/no shows" for Hardware ID?  If so, please update their attendance type as a no call/no show and check to see if that volunteer is scheduled for System Evaluation.  Please cancel any shifts in System Evaluation they may have scheduled.||