Working Without a Password - Revision history

Paulm: /* Ubuntu 12.04 */

2013-01-11T19:51:06Z

Ubuntu 12.04

Paulm: /* Ubuntu 10.04 */

2012-12-28T23:14:27Z

Ubuntu 10.04

Paulm: /* Ubuntu 10.04 */

2012-12-28T23:13:51Z

Ubuntu 10.04

Paulm: /* Ubuntu 10.04 */

2012-12-28T23:13:33Z

Ubuntu 10.04

Paulm at 23:12, 28 December 2012

2012-12-28T23:12:56Z

Paulm at 20:03, 20 March 2012

2012-03-20T20:03:41Z

Paulm at 20:23, 6 March 2012

2012-03-06T20:23:51Z

Paulm: Created page with "You should not need a customer's username and password to do most of the work in Tech Support. #start the computer booting up, and hold down the right shift key. #After a few (or…"

2012-03-06T19:59:33Z

Created page with "You should not need a customer's username and password to do most of the work in Tech Support. #start the computer booting up, and hold down the right shift key. #After a few (or…"

New page

You should not need a customer's username and password to do most of the work in Tech Support.
#start the computer booting up, and hold down the right shift key.
#After a few (or 10 or 20) seconds you will see the grub menu, which is characterized by a lines that will say '''...kernel 2.6...'''
#Hit the down arrow once to get to a line that ends with '''recovery mode''' and press enter.
#This will bring up a menu with many options. The two that you're looking for are '''netroot''' and '''root'''. Netroot will set up networking on the machine, and then drop you to a root shell. root will just drop you to a root shell without any further setup.
# Type '''startx''' and you will be logged into a desktop environment.

'''N.B. You should not use this to reset a user's password, unless absolutely necessary and never for routine work. The rootshell gives you all the privileges you need. If you need to test something in an ordinary users environment create a new user then delete it when you have finished.'''

@@ Line 18: / Line 18: @@
 To mount a disk read write use the following command
-    mount -o,remount,rw /dev/mapper/freeegeek-root
+    mount -o,remount,rw /
 # Type '''startx''' and you will be logged into a desktop environment.

@@ Line 12: / Line 12: @@
 '''N.B. You should not use this to reset a user's password, unless absolutely necessary (i.e they have forgotten it and need it resetting) and never for routine work. The rootshell gives you all the privileges you need. If you need to test something in an ordinary users environment create a new user then delete it when you have finished.'''
-===Ubuntu 10.04 ===
+===Ubuntu 12.04 ===
 The two that you're looking for are '''networking''' and '''root'''.  Netroot will set up networking on the machine, and then drop you to a root shell with the disk mounted read write .  root will just drop you to a root shell without any further setup. In Ubuntu 12.04  the root shell mounts the hard drive read-only.

@@ Line 14: / Line 14: @@
 ===Ubuntu 10.04 ===
- The two that you're looking for are '''netroot''' and '''root'''.  Netroot will set up networking on the machine, and then drop you to a root shell with the disk mounted read write .  root will just drop you to a root shell without any further setup. In Ubuntu 12.04  the root shell mounts the hard drive read-only.
+The two that you're looking for are '''networking''' and '''root'''.  Netroot will set up networking on the machine, and then drop you to a root shell with the disk mounted read write .  root will just drop you to a root shell without any further setup. In Ubuntu 12.04  the root shell mounts the hard drive read-only.
 To mount a disk read write use the following command
@@ Line 27: / Line 27: @@
 '''N.B. You should not use this to reset a user's password, unless absolutely necessary (i.e they have forgotten it and need it resetting)  and never for routine work. The rootshell gives you all the privileges you need. If you need to test something in an ordinary users environment create a new user then delete it when you have finished.'''
 ===Altering the Grub Timeout===

← Older revision		Revision as of 20:23, 6 March 2012
Line 7:		Line 7:

	'''N.B. You should not use this to reset a user's password, unless absolutely necessary and never for routine work. The rootshell gives you all the privileges you need. If you need to test something in an ordinary users environment create a new user then delete it when you have finished.'''		'''N.B. You should not use this to reset a user's password, unless absolutely necessary and never for routine work. The rootshell gives you all the privileges you need. If you need to test something in an ordinary users environment create a new user then delete it when you have finished.'''
		+
		+	[[Category: Tech support]]

@@ Line 7: / Line 7: @@
 ===Ubuntu 10.04 ===
- The two that you're looking for are '''netroot''' and '''root'''.  Netroot will set up networking on the machine, and then drop you to a root shell.  root will just drop you to a root shell without any further setup.
+The two that you're looking for are '''netroot''' and '''root'''.  Netroot will set up networking on the machine, and then drop you to a root shell.  root will just drop you to a root shell without any further setup.
 # Type '''startx''' and you will be logged into a desktop environment.

@@ Line 3: / Line 3: @@
 #After a few (or 10 or 20) seconds you will see the grub menu, which is characterized by a line or  lines that will say '''...kernel 2.6...''' '''If you can't get to this see [[#Altering the Grub Timeout]] below'''
 #Hit the down arrow once to get to a line that ends with '''recovery mode''' and press enter.
-#This will bring up a menu with many options.  The two that you're looking for are '''netroot''' and '''root'''.  Netroot will set up networking on the machine, and then drop you to a root shell.  root will just drop you to a root shell without any further setup.
+#This will bring up a menu with many options.
 # Type '''startx''' and you will be logged into a desktop environment.
-'''N.B. You should not use this to reset a user's password, unless absolutely necessary and never for routine work. The rootshell gives you all the privileges you need. If you need to test something in an ordinary users environment create a new user then delete it when you have finished.'''
+'''N.B. You should not use this to reset a user's password, unless absolutely necessary (i.e they have forgotten it and need it resetting)  and never for routine work. The rootshell gives you all the privileges you need. If you need to test something in an ordinary users environment create a new user then delete it when you have finished.'''
 ===Altering the Grub Timeout===

@@ Line 1: / Line 1: @@
 You should not need a customer's username and password to do most of the work in Tech Support.
 #start the computer booting up, and hold down the right shift key.
-#After a few (or 10 or 20) seconds you will see the grub menu, which is characterized by a lines that will say '''...kernel 2.6...'''
+#After a few (or 10 or 20) seconds you will see the grub menu, which is characterized by a line or  lines that will say '''...kernel 2.6...''' '''If you can't get to this see [[#Altering the Grub Timeout]] below'''
 #Hit the down arrow once to get to a line that ends with '''recovery mode''' and press enter.
 #This will bring up a menu with many options.  The two that you're looking for are '''netroot''' and '''root'''.  Netroot will set up networking on the machine, and then drop you to a root shell.  root will just drop you to a root shell without any further setup.
@@ Line 8: / Line 8: @@
 '''N.B. You should not use this to reset a user's password, unless absolutely necessary and never for routine work. The rootshell gives you all the privileges you need. If you need to test something in an ordinary users environment create a new user then delete it when you have finished.'''
 [[Category: Tech support]]