Difference between revisions of "Meet and greet"

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Free Geek is composed and operated 90 to 95% by volunteers.  These folks keep our doors open and need our assistance and attention.  They enter our doors, take a tour, sign up for Build or Adoption (where they receive a free computer) and then get scheduled to start their chosen program.  Presently, we do not do follow-up contacts with them.  The Meet and Greet program is designed to follow-up and make each "new" volunteers feel welcome and want to come back as "happy campers".  This person shall perform the following for all new (first day on the job) volunteers:
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Free Geek is comprised of and operated by 90 to 95% volunteers.  These folks keep our doors open and need our assistance and attention.  They enter our doors, take a tour, sign up for Build or Adoption (where they eventually receive a free computer) and then get scheduled to start their chosen program.  Presently, we do not do follow-up contacts with them while they're in the building.  The Meet and Greet program is designed to follow-up and make each "new" volunteer feel welcome and want to come back as "happy campers".  This person shall perform the following for all new (first day on the job) volunteers:
  
 
* Introduce yourself
 
* Introduce yourself
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* show them the important places they'll need to know
 
* show them the important places they'll need to know
 
**cafeteria
 
**cafeteria
***explain use of refrig
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***explain use of refrigerator
*** show them free box-explain
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***point to and explain the free box
***show them table of food-explain
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***explain about the table of (free!) food
 
**point out where all 4 bathrooms are located
 
**point out where all 4 bathrooms are located
 
**show them the main kitchen and explain what they may use
 
**show them the main kitchen and explain what they may use
 
***coffee and cups usage
 
***coffee and cups usage
***show them the first aid kit and fire extinquisher, explaining usage of both. Remind them to contact a staff member if they are seriously injured, so an accident report can be filed.
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***show them the first aid kit and fire extinguisher, explaining usage of both. Remind them to contact a staff member if they are injured at all, so an accident report can be filed - EVEN IF THEY THINK IT'S A MINOR INJURY.
 
***explanation to be added.
 
***explanation to be added.
*take them to their assigned area and personally introduce them to the staff or intern covering that area.
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*take them to their assigned area and personally introduce them to the staff covering that area.
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*check back with them in approximately an hour and see how they are doing.
 
*check back with them in approximately an hour and see how they are doing.

Revision as of 13:47, 12 April 2008

Free Geek is comprised of and operated by 90 to 95% volunteers. These folks keep our doors open and need our assistance and attention. They enter our doors, take a tour, sign up for Build or Adoption (where they eventually receive a free computer) and then get scheduled to start their chosen program. Presently, we do not do follow-up contacts with them while they're in the building. The Meet and Greet program is designed to follow-up and make each "new" volunteer feel welcome and want to come back as "happy campers". This person shall perform the following for all new (first day on the job) volunteers:

  • Introduce yourself
    • Hello, my name is Kathie and I'll get you started today
    • be positive and upbeat in welcoming them to our program/s
  • show them the important places they'll need to know
    • cafeteria
      • explain use of refrigerator
      • point to and explain the free box
      • explain about the table of (free!) food
    • point out where all 4 bathrooms are located
    • show them the main kitchen and explain what they may use
      • coffee and cups usage
      • show them the first aid kit and fire extinguisher, explaining usage of both. Remind them to contact a staff member if they are injured at all, so an accident report can be filed - EVEN IF THEY THINK IT'S A MINOR INJURY.
      • explanation to be added.
  • take them to their assigned area and personally introduce them to the staff covering that area.
  • check back with them in approximately an hour and see how they are doing.