Difference between revisions of "Meet and greet"
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Line 34: | Line 34: | ||
*check and replace labels as needed (dead trees) | *check and replace labels as needed (dead trees) | ||
− | **evaluation has two: keeper and reason for recycling | + | **evaluation has two: keeper (#5963) and reason for recycling (5962) |
− | **build workshop has one: rejected | + | **build workshop has one: rejected (5962) |
+ | **Laptop has one on label 5963 | ||
+ | |||
+ | *call volunteers who have taken or not the tour and received a vol. number, but did not join. contact them and find | ||
+ | out why they did not join. work off their cards, left behind, or the pre-tour sign-up sheets. | ||
[[category:Front Desk]] | [[category:Front Desk]] |
Revision as of 11:53, 17 June 2008
Free Geek is comprised of and operated by 90 to 95% volunteers. These folks keep our doors open and need our assistance and attention. They enter our doors, take a tour, sign up for Build or Adoption (where they eventually receive a free computer) and then get scheduled to start their chosen program. Presently, we do not do follow-up contacts with them while they're in the building. The Meet and Greet program is designed to follow-up and make each "new" volunteer feel welcome and want to come back as "happy campers". This person shall perform the following for all new (first day on the job) volunteers:
- Introduce yourself
- about 4 or 5 minutes before the doors open go outside and find out who is here for the first time.
- introduce your self (Hello, my name is Kathie) and let them know you'll get them started today
- be positive and upbeat in welcoming them to our program/s
- show them the important places they'll need to know
- cafeteria
- explain use of refrigerator
- point to and explain the free box
- explain about the table of (free!) food
- point out where all 4 bathrooms are located
- show them the main kitchen and explain what they may use
- coffee and cups usage
- show them the first aid kit and fire extinguisher, explaining usage of both. Remind them to contact a staff member if they are injured at all, so an accident report can be filed - EVEN IF THEY THINK IT'S A MINOR INJURY.
- explanation to be added.
- cafeteria
- take them to their assigned area and personally introduce them to the staff/intern/volunteer covering that area.
- check back with them in approximately an hour and see how they are doing.
- remind them that you are there to help, if the pre-build person isn't available. Usually, only one follow-up visit is needed.
Schedule
Presently meet and Greet covers mornings only. See schedule below:
- Tuesdays, Fridays and Saturdays covered by Kathie at 11am
- Thursday mornings covered by Michael Kuffman
Misc Jobs
- check borrow book once a week- call to check on status of books out over a month
- check supplies once a week-notify Liane of any needed
- check and replace labels as needed (dead trees)
- evaluation has two: keeper (#5963) and reason for recycling (5962)
- build workshop has one: rejected (5962)
- Laptop has one on label 5963
- call volunteers who have taken or not the tour and received a vol. number, but did not join. contact them and find
out why they did not join. work off their cards, left behind, or the pre-tour sign-up sheets.