Difference between revisions of "Front Desk Volunteer Intern"

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Note: this internship is not currently active.  Its description is below for reference.
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Free Geek's front desk area is one of the busiest places in the organization.  
 
 
Original Note: Free Geek's front desk area is one of the busiest places in the organization. For this reason, the front desk has two stations. The volunteer Front Desk Intern would fill the second station, acting as back-up. Do not be fooled, though - the back-up receptionist is very often just as busy as the primary receptionist.
 
 
{{Volunteer_Intern
 
{{Volunteer_Intern
 
  | title = Front Desk Volunteer Intern
 
  | title = Front Desk Volunteer Intern
  | hours_weekly = 4 to 40 hours/week
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  | hours_weekly = 10 to 40 hours/week
  | days = 1 to 5 days/week
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  | days = 2 to 5 days/week
  | length = Minimum 2 months
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  | length = Minimum 10 weeks
 
  | training = Orientation and Training Provided
 
  | training = Orientation and Training Provided
  | supervisor = Kathie, Reception Coordinator
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  | supervisor = Valerie, Office Coordinator
 
  | responsibilities =  
 
  | responsibilities =  
 
* Greet donors and volunteers
 
* Greet donors and volunteers
* Process donations and create receipts for donors
 
 
* Direct volunteers to the correct stations, and log their hours and schedule them for their next shift when they leave
 
* Direct volunteers to the correct stations, and log their hours and schedule them for their next shift when they leave
 
* Answer questions about Free Geek in a pleasant and informative manner
 
* Answer questions about Free Geek in a pleasant and informative manner
 
* Take incoming phone calls, retrieve messages from voicemail system, and make return calls as necessary
 
* Take incoming phone calls, retrieve messages from voicemail system, and make return calls as necessary
* Make class and shift reminder calls
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* Create Tech Support work orders
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* Maintain daily and weekly schedules for the Computer Adoption Program and the Computer Build Program
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* Coordinate facility tours
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* Place reminder telephone calls for classes and volunteer shifts
 
* Keep the class sign-up books up-to-date
 
* Keep the class sign-up books up-to-date
 
* Perform data entry as needed
 
* Perform data entry as needed
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* Process donations and create receipts for donors
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* Keep working environment tidy and organized
 
  | skills =  
 
  | skills =  
 
* Pleasant, outgoing presence
 
* Pleasant, outgoing presence

Revision as of 19:21, 6 March 2010

Free Geek's front desk area is one of the busiest places in the organization.

Job Title: Front Desk Volunteer Intern
Hours Weekly: 10 to 40 hours/week
Days Per Week: 2 to 5 days/week
Length of Internship: Minimum 10 weeks
Training: Orientation and Training Provided
Free Geek Supervisor: Valerie, Office Coordinator

Responsibilities

  • Greet donors and volunteers
  • Direct volunteers to the correct stations, and log their hours and schedule them for their next shift when they leave
  • Answer questions about Free Geek in a pleasant and informative manner
  • Take incoming phone calls, retrieve messages from voicemail system, and make return calls as necessary
  • Create Tech Support work orders
  • Maintain daily and weekly schedules for the Computer Adoption Program and the Computer Build Program
  • Coordinate facility tours
  • Place reminder telephone calls for classes and volunteer shifts
  • Keep the class sign-up books up-to-date
  • Perform data entry as needed
  • Process donations and create receipts for donors
  • Keep working environment tidy and organized

Desired Qualifications

  • Pleasant, outgoing presence
  • Detail-oriented
  • Enjoy working with people
  • Understanding of Free Geek and Open Source philosophy
  • Good listener

In addition:

The ideal candidate will be able to work well under stress and maintain a positive attitude in a relatively chaotic setting. The candidate will not be afraid to ask questions, but will be able to work on projects with minimal supervision. The candidate will be able to remain flexible as Free Geek grows and changes.

Benefits:

This position is an excellent opportunity to gain valuable job skills, make a difference for people and the environment, and make connections in the community. Active volunteers are eligible to receive a 20% discount on items in the Free Geek Thrift Store and to become a member of the First Tech Credit Union. Free Geek also offers free computer classes to volunteers. In addition, interns can choose to receive a free computer after volunteering 24 hours in our internship program.

To apply

Please fill out our interest form, and we'll get back to you soon.

Back to internship list