Difference between revisions of "Hardware Grants Instructor Checklist"
Jump to navigation
Jump to search
Elizabethwt (talk | contribs) |
Elizabethwt (talk | contribs) |
||
Line 17: | Line 17: | ||
!| Hardware Grants Wait Lists | !| Hardware Grants Wait Lists | ||
!| | !| | ||
+ | |- | ||
|| Use wait list to allocate laptops. Update wait list. Update tickets in RT to reflect that laptops are ready. || | || Use wait list to allocate laptops. Update wait list. Update tickets in RT to reflect that laptops are ready. || | ||
|- | |- | ||
Line 42: | Line 43: | ||
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100% | {| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100% | ||
|- style="background:black; color:white" | |- style="background:black; color:white" | ||
− | !| | + | !| Interns |
!| | !| | ||
|- | |- | ||
− | || | + | || Interview Interns w/ [[Hardware Grants Intern Questions]]. You do not need to ask all the questions.|| |
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
|- | |- | ||
− | || | + | || Train interns with [[Template:Training Guide for Hardware Grants Internship]]. || |
|- | |- | ||
− | || | + | || Maintain the intern schedule on Google calendar.|| |
|- | |- | ||
− | || | + | || Be available for questions while interns are working. Provide ongoing support to interns. || |
|- | |- | ||
− | || | + | || Hold formal check-ins with interns about their work and their ideas for Hardware Grants. || |
|- | |- | ||
− | || | + | || Conduct exit interviews with interns who have completed their hours. || |
|- | |- | ||
|} | |} |
Revision as of 16:59, 10 September 2011
Hardware Grants Correspondence | |
---|---|
Check e-mails. Reply to e-mails. Every time a Hardware Grants ticket is updated in RT (except for when it is merged) you will receive an e-mail. | |
Review phone messages. Return calls, send messages to interns as needed. | |
Check RT for tickets in "General Queue" which should be moved to "Hardware Grants" | |
Check RT for tickets in that someone else moved from the "General Queue" to the "Incoming Queue" (your e-mail will not alert you to these. |
Hardware Grants Wait Lists | |
---|---|
Use wait list to allocate laptops. Update wait list. Update tickets in RT to reflect that laptops are ready. | |
Repeat for printers. | |
Repeat for LCDs (if there is a wait list) | |
Repeat for CRTs (if there is a wait list) | |
Every so often check the A/V wait list and the unicorn wait list. A/V should let you know if they have something for one of their grants. |
Documentation |
---|
Maintain main Hardware Grants Wiki Page and all pages listed under "Pages related to hardware grants" found on main Hardware Grants wiki page. |
Maintain Hardware Grants Web Page and Hardware Grants Application in Wordpress |
Print Resource Packets for Hardware Grants, and Classes at Free Geek for Hardware Grants Recipients. |
Interns | |
---|---|
Interview Interns w/ Hardware Grants Intern Questions. You do not need to ask all the questions. | |
Train interns with Template:Training Guide for Hardware Grants Internship. | |
Maintain the intern schedule on Google calendar. | |
Be available for questions while interns are working. Provide ongoing support to interns. | |
Hold formal check-ins with interns about their work and their ideas for Hardware Grants. | |
Conduct exit interviews with interns who have completed their hours. |
Checking the Grant Queues (the new Grants Queue and Volunteers' Queues) | |
---|---|
Check for PPS Schools. Before we can grant systems to PPS schools we need to check with Jed Gilchrist. | |
Check for pass-throughs. These get deprioritized. | |
Check for dead grants--grants that no one has responded to in a month or so. |
Closing Tasks | |
---|---|
Put pens, pencils, scissors, etc. back where they belong. | |
Take cups, plates, and food from Monkeyhouse to kitchen. | |
Put all clipboards back where they belong. | |
Turn off both computers. | |
Crumb check! |