Difference between revisions of "Hardware Grants Instructor Checklist"
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!| Hardware Grants Wait Lists | !| Hardware Grants Wait Lists | ||
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|| Use wait list to allocate laptops. Update wait list. Update tickets in RT to reflect that laptops are ready. || | || Use wait list to allocate laptops. Update wait list. Update tickets in RT to reflect that laptops are ready. || | ||
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{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100% | {| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100% | ||
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| − | !| | + | !| Interns |
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| − | || | + | || Interview Interns w/ [[Hardware Grants Intern Questions]]. You do not need to ask all the questions.|| |
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| − | || | + | || Train interns with [[Template:Training Guide for Hardware Grants Internship]]. || |
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| − | || | + | || Maintain the intern schedule on Google calendar.|| |
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| − | || | + | || Be available for questions while interns are working. Provide ongoing support to interns. || |
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| − | || | + | || Hold formal check-ins with interns about their work and their ideas for Hardware Grants. || |
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| − | || | + | || Conduct exit interviews with interns who have completed their hours. || |
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Revision as of 15:59, 10 September 2011
| Hardware Grants Correspondence | |
|---|---|
| Check e-mails. Reply to e-mails. Every time a Hardware Grants ticket is updated in RT (except for when it is merged) you will receive an e-mail. | |
| Review phone messages. Return calls, send messages to interns as needed. | |
| Check RT for tickets in "General Queue" which should be moved to "Hardware Grants" | |
| Check RT for tickets in that someone else moved from the "General Queue" to the "Incoming Queue" (your e-mail will not alert you to these. |
| Hardware Grants Wait Lists | |
|---|---|
| Use wait list to allocate laptops. Update wait list. Update tickets in RT to reflect that laptops are ready. | |
| Repeat for printers. | |
| Repeat for LCDs (if there is a wait list) | |
| Repeat for CRTs (if there is a wait list) | |
| Every so often check the A/V wait list and the unicorn wait list. A/V should let you know if they have something for one of their grants. |
| Documentation |
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| Maintain main Hardware Grants Wiki Page and all pages listed under "Pages related to hardware grants" found on main Hardware Grants wiki page. |
| Maintain Hardware Grants Web Page and Hardware Grants Application in Wordpress |
| Print Resource Packets for Hardware Grants, and Classes at Free Geek for Hardware Grants Recipients. |
| Interns | |
|---|---|
| Interview Interns w/ Hardware Grants Intern Questions. You do not need to ask all the questions. | |
| Train interns with Template:Training Guide for Hardware Grants Internship. | |
| Maintain the intern schedule on Google calendar. | |
| Be available for questions while interns are working. Provide ongoing support to interns. | |
| Hold formal check-ins with interns about their work and their ideas for Hardware Grants. | |
| Conduct exit interviews with interns who have completed their hours. |
| Checking the Grant Queues (the new Grants Queue and Volunteers' Queues) | |
|---|---|
| Check for PPS Schools. Before we can grant systems to PPS schools we need to check with Jed Gilchrist. | |
| Check for pass-throughs. These get deprioritized. | |
| Check for dead grants--grants that no one has responded to in a month or so. |
| Closing Tasks | |
|---|---|
| Put pens, pencils, scissors, etc. back where they belong. | |
| Take cups, plates, and food from Monkeyhouse to kitchen. | |
| Put all clipboards back where they belong. | |
| Turn off both computers. | |
| Crumb check! |