Difference between revisions of "User:Scott/23"
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| Line 9: | Line 9: | ||
=Recycle Printer= | =Recycle Printer= | ||
| − | = | + | =Identify Symptoms= |
| − | == | + | ==Isolate the problem== |
Software vs. Hardware | Software vs. Hardware | ||
Driver | Driver | ||
| Line 17: | Line 17: | ||
==Device Error Codes== | ==Device Error Codes== | ||
Out of memory error | Out of memory error | ||
| − | == | + | Stack of printouts |
| + | ==Windows Error Messages== | ||
Event log | Event log | ||
| − | + | =Run Quality Check from Printer= | |
| − | + | ==Test Pattern== | |
| − | =Run from Printer= | ||
| − | == | ||
===Toner & Ink?=== | ===Toner & Ink?=== | ||
Clean print heads | Clean print heads | ||
Revision as of 00:25, 29 October 2011
Alltech Home Page -------------------------------- Home Page user:scott AllTech user:scott/22 Printers user:scott/23
Recycle Printer
Identify Symptoms
Isolate the problem
Software vs. Hardware Driver Connectivity Printer
Device Error Codes
Out of memory error Stack of printouts
Windows Error Messages
Event log
Run Quality Check from Printer
Test Pattern
Toner & Ink?
Clean print heads Photo sensitive drum? Fusing process?
Paper?
Selected from correct paper tray? Right paper weight?
Garbage printout
Wrong printer driver Physical cable issue
Print out Driver and Port Settings
From Printer and Faxes Properties Shows driver and port settings Go to printer and Faxes Rt clk on properties
Application Problem
Self Test Works Application Does Not
No Connectivity
Spooling service problem? Clear queue Restart Print Spooler IP address
Service Documentation
Is this a recurring problem When last serviced
Vendor Forum
Do other people experience this problem?
Diagnostic tools
Vendor specific Download from web site LiveCD Web-based utilities Built into the printer
Wired or wireless?
Blurry print out - Line on the printer – garbled – no printout
Is printer showing a message? Computer popping up messages? Event log? Print test page from windows operating system