Difference between revisions of "Prebuild Instructor Checklist"

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== General Stuff ==
+
==Keep In Mind...==
* Introduce yourself and let the volunteers know when you are ending your shift (introduce them to the next person, if possible)
+
* Most students are here to get through Prebuild so they can move on to Build.
* Always keep in mind that most students are here to get through prebuild so they can move on to build.
 
* Follow what each volunteer is doing to make sure he/she is doing it right
 
** Ask frequent questions like "Where are you on the chart?"
 
* Make sure the volunteers understand how to test out
 
* Make sure that volunteers are familiar with the goals of each section
 
 
* Encourage people to teach each other. When testing folks out of one step, usually do this by observing the student showing a newbie how to do the job.
 
* Encourage people to teach each other. When testing folks out of one step, usually do this by observing the student showing a newbie how to do the job.
** (Occasionally, there will be students that have learned the job satisfactorily but will not be able to teach someone -- e.g. they don't speak English well enough.)
+
* If it gets a little crazy remember our priorities: 1. Safety 2. Data Security 3. Volunteer Education/Production  (the relative importance of education vs. production will depend on the volunteers present and the number of systems needing to be processed). If, at the end of a crazy shift, everyone is in one piece and all the hard drives have been destroyed or locked up, you've done alright.
  
== Opening Shift ==
+
== Before Opening AND In Between The Morning And Afternoon Shifts ==
* Set up [[Card Sorting]]
+
''Try to do the most important of these first.  If you don't get to them all, don't worry.  There will probably be time during your shift to tackle them.''
 +
* Set up [http://wiki.freegeek.org/index.php/Hardware_Identification_Overview | Hardware Identification]
 
** Clear off work space
 
** Clear off work space
** Get new cards to sort from Receiving and Eval
+
** Set out the lesson books and materials from Box A
** Take overflowing boxes (that have been sorted) to their appropriate places
+
** Check to make sure that there are rulers and pens available
** Post-it notes and pens for labeling piles
+
*Prepare System Evaluation Area
** Example RAM and motherboards
+
** Make sure systems are stacked in a safe manner
* Meta Triage - make sure systems are stacked in a safe manner and there are enough incoming systems for each area
+
** Make sure there are enough systems to sustain a full shift; if you are low on systems, let the front desk know that there should be no walk-ins.
* Check the cart
+
**Consolidate card boxes and bring to shelves beneath the Hardware Identification boxes
** Does it need to be sent to the warehouse?
+
**Consolidate RAM boxes and bring to Advanced Testing
** Are there parts that haven't been removed
+
**Check the cart
* See if any of the card sorters can be tested out right away
+
*** Does it need to be sent to the warehouse?
* Does anyone else want to test out?
+
*** Are there parts that haven't been removed?
* Check tools
+
*** Tally up the systems on cart and take to the warehouse.
** Phillips and regular screwdrivers for Eval 1 and 2
+
**Clear off unnecessary items from tables and clean with vacuum if necessary
** Power supply tester for Eval 2
+
**Make sure that there are enough stickers out on the tables and in the folders.  Print more stickers if necessary.
 +
 
 +
==During The Shift==
 +
* Introduce yourself and let the volunteers know when you are ending your shift (introduce them to the next person, if possible).
 +
* Instruct Hardware Identification or let a competent intern do it
 +
**Check in frequently with the group to assess their progress, correct mistakes and take a more hands-on teaching role if necessary.
 +
* Instruct Prebuild and oversee the transport of hardware to correct areas.
 +
** Check out and in tool boxes, making sure that the boxes have the appropriate tools when leaving returning.
 +
** See if anyone wants to test out; make the appropriate arrangements.
 +
** Pair newbies with people wanting to test out or with interns, or teach them yourself.
 +
** Make sure volunteers are familiar with the goals of each section
 +
** Make sure volunteers know how to test out. (by teaching someone else if possible)
 +
** (Occasionally, there will be students that have learned the job satisfactorily but will not be able to teach someone -- e.g. they don't speak English well enough.)
 +
** Follow what each volunteer is doing to make sure he/she is doing it right.
 +
*** Ask frequent questions like "Where are you on the chart?"
 +
** Check the systems on the cart frequently to see if they have been processed correctly. (Don't wait until the cart is full.)
 +
** Check the stacks and fix them if they are stacked unsafely or incorrectly.
 +
** Keep a close eye on '''Hard Drive box'''; promptly drill what is below spec and lock up what is keep-worthy.
 +
**Check the cart.
 +
*** Does it need to be sent to the warehouse?
 +
*** Are there parts that haven't been removed?
 +
*** Tally up the systems on cart and take to the warehouse.
 +
**If it gets slow...(try to do these if you can, but if you're too busy it's ok if you don't get to them)
 +
***Test power supplies.
 +
****Bring dead power supplies to recycling.
 +
****Put good power supplies on the shelf.
 +
***Triage optical drives and bring good ones to Advanced Testing.
 +
***Consolidate card boxes and bring to shelves beneath the Hardware Identification boxes.
 +
***Take full "For Build" boxes to build and RAM boxes to Advanced Testing.
  
== Middle Shift ==
+
== Closing Shift ==
* Restack systems to be the safest
+
* Check the stacks and fix them if they are stacked unsafely or incorrectly.
* Move hard drives into advanced testing for lockup
+
* '''Make sure all hard drives are destroyed or locked up.'''
* Tools (in the future this may be like recycling setup)
+
*Check the cart
* Take card boxes from Eval 1 & 2 to Card Sorting
 
* If there's time, do some advanced card sorting
 
* Coordinate with production when you see a need to change the flowcharts
 
* Replace flowcharts if necessary
 
* Check the cart
 
 
** Does it need to be sent to the warehouse?
 
** Does it need to be sent to the warehouse?
 
** Are there parts that haven't been removed?
 
** Are there parts that haven't been removed?
** Try to send the cart over before the morning shift leaves, even if it's not full. (This prevents the afternoon folks from having to correct the morning folks' mistakes.)
+
** Tally up the systems on cart and take to the warehouse.
* Does anyone want to test out?
+
*Consolidate card boxes and bring to shelves beneath the Hardware Identification boxes
** Are there incoming folks that they can show the ropes? Hook 'em up!
+
*Take full "For Build" boxes to build and RAM boxes to Advanced Testing
* Empty the trash & recycling bins
+
*Clear off unnecessary items from tables and clean with vacuum if necessary
 
+
*Check the cart
== Closing Shift ==
 
* Make sure systems are stacked in a safe manner and in the correct spaces
 
* Make sure all hard drives have made it to advanced testing for lockup
 
* Turn off hardware in Eval 2
 
* Turn off stereo
 
* Check tools
 
* Move memory into Advanced Testing
 
* Check the cart
 
 
** Does it need to be sent to the warehouse?
 
** Does it need to be sent to the warehouse?
** Are there parts that haven't been removed
+
** Are there parts that haven't been removed?
* Does anyone want to test out?
+
** Tally up the systems on cart and take to the warehouse.
* Remove all debris from recycled systems (stick it in recycled systems on cart, if possible)
+
* Tidy up Hardware Identification area.
* Make sure Card Sorting and Eval are clean and ready for the next day
+
* Turn off hardware in System Evaluation.
 +
* Turn off any lights, fans or other electronics.
  
  

Latest revision as of 16:44, 3 December 2011

Keep In Mind...

  • Most students are here to get through Prebuild so they can move on to Build.
  • Encourage people to teach each other. When testing folks out of one step, usually do this by observing the student showing a newbie how to do the job.
  • If it gets a little crazy remember our priorities: 1. Safety 2. Data Security 3. Volunteer Education/Production (the relative importance of education vs. production will depend on the volunteers present and the number of systems needing to be processed). If, at the end of a crazy shift, everyone is in one piece and all the hard drives have been destroyed or locked up, you've done alright.

Before Opening AND In Between The Morning And Afternoon Shifts

Try to do the most important of these first. If you don't get to them all, don't worry. There will probably be time during your shift to tackle them.

  • Set up | Hardware Identification
    • Clear off work space
    • Set out the lesson books and materials from Box A
    • Check to make sure that there are rulers and pens available
  • Prepare System Evaluation Area
    • Make sure systems are stacked in a safe manner
    • Make sure there are enough systems to sustain a full shift; if you are low on systems, let the front desk know that there should be no walk-ins.
    • Consolidate card boxes and bring to shelves beneath the Hardware Identification boxes
    • Consolidate RAM boxes and bring to Advanced Testing
    • Check the cart
      • Does it need to be sent to the warehouse?
      • Are there parts that haven't been removed?
      • Tally up the systems on cart and take to the warehouse.
    • Clear off unnecessary items from tables and clean with vacuum if necessary
    • Make sure that there are enough stickers out on the tables and in the folders. Print more stickers if necessary.

During The Shift

  • Introduce yourself and let the volunteers know when you are ending your shift (introduce them to the next person, if possible).
  • Instruct Hardware Identification or let a competent intern do it
    • Check in frequently with the group to assess their progress, correct mistakes and take a more hands-on teaching role if necessary.
  • Instruct Prebuild and oversee the transport of hardware to correct areas.
    • Check out and in tool boxes, making sure that the boxes have the appropriate tools when leaving returning.
    • See if anyone wants to test out; make the appropriate arrangements.
    • Pair newbies with people wanting to test out or with interns, or teach them yourself.
    • Make sure volunteers are familiar with the goals of each section
    • Make sure volunteers know how to test out. (by teaching someone else if possible)
    • (Occasionally, there will be students that have learned the job satisfactorily but will not be able to teach someone -- e.g. they don't speak English well enough.)
    • Follow what each volunteer is doing to make sure he/she is doing it right.
      • Ask frequent questions like "Where are you on the chart?"
    • Check the systems on the cart frequently to see if they have been processed correctly. (Don't wait until the cart is full.)
    • Check the stacks and fix them if they are stacked unsafely or incorrectly.
    • Keep a close eye on Hard Drive box; promptly drill what is below spec and lock up what is keep-worthy.
    • Check the cart.
      • Does it need to be sent to the warehouse?
      • Are there parts that haven't been removed?
      • Tally up the systems on cart and take to the warehouse.
    • If it gets slow...(try to do these if you can, but if you're too busy it's ok if you don't get to them)
      • Test power supplies.
        • Bring dead power supplies to recycling.
        • Put good power supplies on the shelf.
      • Triage optical drives and bring good ones to Advanced Testing.
      • Consolidate card boxes and bring to shelves beneath the Hardware Identification boxes.
      • Take full "For Build" boxes to build and RAM boxes to Advanced Testing.

Closing Shift

  • Check the stacks and fix them if they are stacked unsafely or incorrectly.
  • Make sure all hard drives are destroyed or locked up.
  • Check the cart
    • Does it need to be sent to the warehouse?
    • Are there parts that haven't been removed?
    • Tally up the systems on cart and take to the warehouse.
  • Consolidate card boxes and bring to shelves beneath the Hardware Identification boxes
  • Take full "For Build" boxes to build and RAM boxes to Advanced Testing
  • Clear off unnecessary items from tables and clean with vacuum if necessary
  • Check the cart
    • Does it need to be sent to the warehouse?
    • Are there parts that haven't been removed?
    • Tally up the systems on cart and take to the warehouse.
  • Tidy up Hardware Identification area.
  • Turn off hardware in System Evaluation.
  • Turn off any lights, fans or other electronics.