Difference between revisions of "Donor Desk Checklist"

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(New page: {| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100% |- style="background:black; color:white" !| Donor Desk Pre-Opening Tasks !| Initials |- || Print out daily checklis...)
 
 
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[https://docs.google.com/document/d/19m4BBWHD-exgVsHs5o16dEmUSyoDOS_JN0MMSR_TTq0/edit?usp=sharing Link]
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: Area Opener: _____________________    Date: __________________
  
 
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%  
 
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%  
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!| Initials
 
!| Initials
 
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|| Print out daily checklist (1) ||
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|| Stock all four bathrooms with paper towels and toilet paper (1 roll on the holder; 1 extra roll). Check to make sure the dispensers work. (They may need batteries replaced.) ||
 
|-
 
|-
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|| [http://wiki.freegeek.org/index.php/Making_coffee| Brew coffee] (2) ||  
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|| Fill all four bathroom soap dispensers with 1/2 Dr. Bronner's soap & 1/2 water. ''The bathroom soap dispensers should be at least 3/4 full - if not all the way full.'' ||
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|-  
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|| Stock coffeehouse with creamer, sugar, stir sticks (1) ||
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|| Check the paper towel dispensers in both kitchens and replace paper towel roll or batteries if necessary. ||
 
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|| Acquire and count cash drawer. Be sure to initial your count. (2) ||
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|| Fill kitchen's dish soap dispenser (not the dishwasher) with dish soap. Do the same for the small kitchen's soap dispenser. ''Please keep the kitchen soap dispensers no less than 3/4 full.'' ||
 
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|| Prep desk, turn on computers (1) ||  
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|| Turn on both computers and log in; turn on printer and fill with paper if necessary. ||  
 
|-
 
|-
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|| Stock (4) bathrooms with TP (2 rolls each) & paper towels as needed. Check to make sure the dispensers work. (They may need batteries replaced.)(1) ||
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|| Acquire and count cash drawer. Be sure to initial your count. ||
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|| Fill all (4) bathroom soap dispensers with 1/3 Castille soap & 2/3 water ||
 
 
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|| Fill both (2) dishwashing soap dispensers with 1/3 Concentrated dish soap & 2/3 water ||
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|| Check your email for "frontdesk@" messages. Please respond to the list when you have addressed the issue or request.
 
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|}
 
|}
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''Turn this checklist over so the rest of the team can work on the afternoon tasks that need to be done.''
  
 
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%  
 
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%  
 
|- style="background:black; color:white"
 
|- style="background:black; color:white"
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!| Donor Desk During the Day Tasks
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!| Donor Desk Closing Tasks
 
!| Initials
 
!| Initials
 
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|| Take donations and print [[Donation Receipt | donation receipts]]. ||
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|| Recycle notes. ||
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|-
 
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|| clean and tidy desk and lobby (1) ||
 
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|-
 
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|| stock coffee area with sugar and creamer if needed (1) ||
 
 
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|| print & restock brochures, contribution slips, other recyclers, etc.(2) ||  
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|| Put pens, pencils, scissors, etc., back where they belong. ||
 
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|-
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|| read email! respond when you have addressed the issue (2) ||  
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|| Take cups, dishes and silverware to the kitchen ||
 
|-
 
|-
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|| stock bathrooms with TP, soap, paper towels (2) ||  
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|| Turn off both computers. ||
 
|-
 
|-
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|| stock kitchens with dish soap (2) ||  
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|| Close the till after 6 pm; follow the instructions on our wiki: '''''[[Opening and closing out the till]]'''''||
 
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|| check and print if needed: donor slips, credit card receipts, IOU reimbursement forms, mileage reimbursement form, other recyclers, donor FAQ brochure (2) ||
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|| Give till to closer to put in the safe. If closer is not available, write name of staff person that took till here: __________________. ||
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|| check receiving donor slips, print more if needed (2) ||
 
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|| check and fill printers (2) ||
 
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|| Answer the phone if the volunteer desk does not do so within a couple of rings (you may have to transfer over there if scheduling is required). ||
 
 
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|}
 
|}
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: Area Closer: ______________________
  
 
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%  
 
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%  
 
|- style="background:black; color:white"
 
|- style="background:black; color:white"
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!| Donor Desk Closing Tasks
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!| Donor Desk Afternoon Tasks
 
!| Initials
 
!| Initials
 
|-
 
|-
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|| erase all contribution slips and return to receiving (1) ||  
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|| Print Contribution Slips for Receiving - we need no less than 100 printed per day (that's only 50 copies because each page has 2 slips on it) ||
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|-
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|| Enter disbursements (2nd drawer in the file called "Data Entry") - initial and date your entry. Please remember to enter the System ID number, and place entered disbursements in the file called "Completed Disb." ||
 
|-
 
|-
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|| recycle notes (1) ||
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|| Check your email for "frontesk@" messages; please respond to the list when you have addressed the issue. ||  
 
|-
 
|-
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|| put pens, pencils, scissors, etc., back where they belong (1) ||
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|| Check bathrooms: make sure each bathroom has sufficient toilet paper, paper towels, & soap. ||
 
|-
 
|-
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|| turn off all computers (1) ||
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|| Check filing cabinet: print "Other Recyclers" as needed. ||
 
|-
 
|-
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|| help process volunteers until 7pm (2,3) ||
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|| Check filing cabinet: print IOU reimbursement forms and mileage reimbursement forms as needed. ||
 
|-
 
|-
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|| count till after 7pm (3) ||
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|| Clean and tidy desk and lobby. ||  
 
|-
 
|-
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|| Give till to closer to put in the safe. If closer is not available, write name of staff person that took till here: __________________. ||
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|| Check the "When Things Are Slow" list and pitch in. These are things that need to be done on a weekly basis. ||
 
|-
 
|-
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|| Check printer paper; refill if low and pull a new ream of paper from the back if needed. ||
 
|}
 
|}
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''Once you've completed the afternoon tasks, please turn this checklist over so the closer can check off their closing tasks.''
  
 
[[Category: Front Desk]]
 
[[Category: Front Desk]]
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[[Category: Donation Desk]]

Latest revision as of 13:45, 25 April 2014

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Information remaining behind may no longer be relevant.

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please add a link to the new document on Google Drive.

(Link to new page immediately below.)


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Area Opener: _____________________ Date: __________________
Donor Desk Pre-Opening Tasks Initials
Stock all four bathrooms with paper towels and toilet paper (1 roll on the holder; 1 extra roll). Check to make sure the dispensers work. (They may need batteries replaced.)
Fill all four bathroom soap dispensers with 1/2 Dr. Bronner's soap & 1/2 water. The bathroom soap dispensers should be at least 3/4 full - if not all the way full.
Check the paper towel dispensers in both kitchens and replace paper towel roll or batteries if necessary.
Fill kitchen's dish soap dispenser (not the dishwasher) with dish soap. Do the same for the small kitchen's soap dispenser. Please keep the kitchen soap dispensers no less than 3/4 full.
Turn on both computers and log in; turn on printer and fill with paper if necessary.
Acquire and count cash drawer. Be sure to initial your count.
Check your email for "frontdesk@" messages. Please respond to the list when you have addressed the issue or request.

Turn this checklist over so the rest of the team can work on the afternoon tasks that need to be done.

Donor Desk Closing Tasks Initials
Recycle notes.
Put pens, pencils, scissors, etc., back where they belong.
Take cups, dishes and silverware to the kitchen
Turn off both computers.
Close the till after 6 pm; follow the instructions on our wiki: Opening and closing out the till
Give till to closer to put in the safe. If closer is not available, write name of staff person that took till here: __________________.
Area Closer: ______________________
Donor Desk Afternoon Tasks Initials
Print Contribution Slips for Receiving - we need no less than 100 printed per day (that's only 50 copies because each page has 2 slips on it)
Enter disbursements (2nd drawer in the file called "Data Entry") - initial and date your entry. Please remember to enter the System ID number, and place entered disbursements in the file called "Completed Disb."
Check your email for "frontesk@" messages; please respond to the list when you have addressed the issue.
Check bathrooms: make sure each bathroom has sufficient toilet paper, paper towels, & soap.
Check filing cabinet: print "Other Recyclers" as needed.
Check filing cabinet: print IOU reimbursement forms and mileage reimbursement forms as needed.
Clean and tidy desk and lobby.
Check the "When Things Are Slow" list and pitch in. These are things that need to be done on a weekly basis.
Check printer paper; refill if low and pull a new ream of paper from the back if needed.

Once you've completed the afternoon tasks, please turn this checklist over so the closer can check off their closing tasks.

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