Difference between revisions of "Media Kit/3Free"

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Putting discarded computers and computer parts back into use is the core of Free Geek's mission. We are often described as a "recycling" organization, we are - but wherever possible, we strive to find ways to reuse things, before we resort to the hammer and chisel, and separating the metals from the plastics.
+
Free Geek repairs discarded computer equipment ('''e-waste'''), and returns working computer systems to the community and the world.  What we can't reuse is broken down, then recycled or disposed of in an environmentally-responsible manner.
  
Many of our volunteers already have some experience bringing an old computer back to life: collecting "dead" PCs from friends and relatives after they've been cast aside, and finding a way to make them useful again.
+
We are often described as a "recycling" organization—and it's true, we do lots of recycling. But reuse is our first goal. Wherever possible, we find a new use for discarded gear, rather than condemning it to the hammer and chisel.
  
At Free Geek, we have created an environment where we can restore computers with incredible efficiency. How is it possible? Read on to learn about our "three frees": free hardware, free software, and free labor.
+
Free Geek collects e-waste, but we produce much more then just '''e-scrap''' (separated materials directed to recycling outfits.) We also produce fully functioning computers, refurbished and ready to use, which we give away or sell at very low prices. In the process, we train our volunteers in skills that serve them well in the job market and in day-to-day life.
 +
 
 +
Many of our volunteers arrive as computer novices. Others have extensive experience with computer hardware, programming, or networking. Still others bring valuable skills in areas like customer service, event planning, and recycling technology.
 +
 
 +
Free Geek is a place where volunteers can share skills with one another while working to benefit the community. Whatever their level of skill or experience, our volunteers have ample opportunity to branch out in new directions.
 +
 
 +
In our five year history, Free Geek has grown dramatically, processing more donations and giving away more computers each year. How is all this possible? Read on to learn about our "three frees": free hardware, free software, and free help. (It takes a little magic too—but you'll have to come see us first hand to become a true believer.)
  
 
== free hardware ==
 
== free hardware ==
 +
Free Geek has received well over 30,000 donated computer systems (and like  numbers of monitors and printers) over five years. All this stuff is called, most generally, '''computer hardware'''.
 +
 +
Though it has been cast off as broken or outdated junk, much of this hardware is easily repaired. Because of the huge number of systems, we have lots of spare parts. This makes it possible to replace broken parts, or upgrade components, without incurring any cost from buying more parts.
  
Free Geek has received well over 30,000 donated computer systems (and similiar numbers of monitors and printers) over five years.
+
First, our volunteers sort donated hardware into basic categories, such as personal computers (aka '''PCs''' or '''systems'''), printers, keyboards. Computer systems are evaluated on a basic level: how fast are they, what kind of components do they have, do they even turn on? Next, we send the obvious junk to our Recycling department, where plastics, metals, and other recyclable materials are separated. The good stuff gets taken apart, and we test parts more thoroughly. Finally, we put the parts back together to make usable PCs.
  
Though they are often cast off as junk, many of these are easily repaired. And because of the huge number of systems, we have lots of spare parts. This makes it possible to replace broken parts, or upgrade components, without incurring any cost.
+
The result: For every five computers "disposed of" at Free Geek, we have put one back into use. Our volunteers, thrift store customers, and other non-profit organizations reap the benefits of free or affordable technology every day.
  
(sidebar -> For many of our volunteers, this can be one of the most difficult ideas to get used to. Consider a woman spent an entire day trying to get her network card working on her home computer. She comes to work for a conservation-oriented organization; the last thing that occurs to her is to toss a network card and replace it with another one. But with boxes full of network cards that even *we* can't find homes for, that's generally the best course of action!)
+
See the "Free Geek's Recycling program" for more on our approach to responsible disposal of e-waste.
  
And the payoff is apparent: one in every five computers "disposed of" at Free Geek has been put back to use. Our volunteers, thrift store customers, and fellow non-profits are reaping the benefits every day.
+
<!-- :(MOVE THIS COMMENT to another page. Note: if a computer system still has a working operating system or documents, we never see it, and our donors' data is carefully protected from prying eyes. Hard drives we put back to work are erased five times over, first, before reinstallation in a system.  Hard drives we recycle have holes drilled through them to make any data unrecoverable. -->
  
 
== free software ==
 
== free software ==
 +
After we build computers out of used parts, we need to install '''software''' on them—an operating system, a word processor, a web browser, some games—to make them useful. After all, we can only call a computer "functional" if it's capable of performing useful tasks.
  
Computer hardware is great stuff, but without software to make it run, it's not good for much.
+
<!-- introduce the requirements we have of software) -->
 +
Free Geek requires software that will work on a wide variety of hardware, and that can be adjusted to use slower components to their maximum capability. It needs to be reliable and easily comprehended by beginners, but also robust and flexible for programmers and "power users." And of course, we're on a pretty tight budget, so we can't afford to pay for expensive programs to meet these needs.
  
The word "software" refers to the instructions that tell the hardware how to do stuff. Operating systems (like Windows, Mac OS X, and GNU/Linux) are examples of software, as are programs (like Word, Excel, Firefox, iTunes.)
+
<!-- show how free software meets those needs...don't get into why proprietary software doesn't. clean up this next paragraph.-->
 +
'''Free software''' (see sidebar) comes to the rescue in all these ways. It's sophisticated, efficient, well-tested, easily modified, user friendly.
  
Most of the software you're probably familiar with is "proprietary" - a company or person owns the rights to it, and you pay them (or at least agree to some conditions) for the right to use it. And if it doesn't work quite the way you want, there's not much you can do about it. But at Free Geek, we don't use any proprietary software, nor do we install it on the systems we give away or sell.
+
But there's more: Free Geek's spirit of collaboration and community-driven decision making is reflected in the world of free software. Geeks around the world, of all backgrounds and abilities, have collaborated for many years to produce free software like the Linux operating system, Mozilla's Firefox web browser, and GNU software.
  
Instead, we use free software - specifically the Linux operating system, and programs that run on Linux. It saves us money - but it's not just a money thing. There's also the notion of "freedom" - freedom to share ideas and cooperate - which is a vital component of how Free Geek functions.
+
You could even say the fact that we don't have to pay for this software is a side benefit…it's the philosophical connection, the freedom to share ideas and solve problems as a community, that's most important.
  
The entire process of creating and refining free software is open to participation by anyone in the world. That means that we're able to customize the system to perfectly meet our needs: we use software that is not too demanding of older hardware, and which is easy to learn and flexible for our volunteers (many of whom are computer novices.)
+
See the "Free Geek is a place for…well, GEEKS" page for more about the technical aspects of our programs.
  
Free software has existed for over 30 years, but it truly blossomed with the emergence of the Internet. The story of free software is a rich one, so we can only give a small taste of it here. But the successes of Free Geek would not be possible without the great work that has gone into free software over the years.
+
<!-- eliminate the following:
  
In the very early days, we didn't expect to use free software. We thought maybe Microsoft Windows 95 would be suitable for the older hardware we'd be using.
+
By using free software we can make the most of older, slower hardware. We've also been able to design a desktop that is easy to learn and flexible for our volunteers. Many of our volunteers are computer novices, but some are experts who push their computers to the limit; our systems meet both needs. And in this process of customizing the software, we are able to offer yet another benefit to our volunteers: the ability to learn and participate in programming and documentation projects.
  
With the benefit of hindsight, though, it is now clear that it would be extraordinarily difficult, if not impossible, to use proprietary software and do what we do. There are three major reasons:
+
There are three major reasons why proprietary software (like Microsoft Windows) would not work well for Free Geek:
* the financial cost of the software licenses
+
* the legal and practical impossibility of customizing the software to work well on older PCs
 +
* the financial cost of licenses to run Windows and other proprietary programs
 
* the administrative burden of keeping track of software licenses
 
* the administrative burden of keeping track of software licenses
* the legal and practical impossibility of customizing the software to work well on older PCs
+
 
 
Any one of these factors on its own might be a dealbreaker; but compared with the enormous benefits of free software, it's a no-brainer.
 
Any one of these factors on its own might be a dealbreaker; but compared with the enormous benefits of free software, it's a no-brainer.
 +
-->
 +
 +
== code name: free software (sidebar to free software section) ==
 +
'''free vs. proprietary software'''
 +
 +
The word "'''software'''" refers to the instructions that tell computer hardware how to do stuff. Operating systems (like Windows, Mac OS X, UNIX and GNU/Linux) are software, as are programs (like Word, Excel, Firefox, iTunes.)
 +
 +
Most of the software you're probably familiar with is '''proprietary''' - a company or person owns the rights to it, and you pay them for the right to use it. (Some proprietary software is available free of charge: e.g., iTunes, Adobe Acrobat Reader, Internet Explorer. But in order to use it, you must agree to conditions set by the copyright owner: Apple Computer, Adobe, Microsoft.)
 +
 +
There is another option—free software—which takes a different approach. '''Free software''' is available free of charge, but it's not just a money thing; it is distributed in a way that is designed to promote our freedom to share ideas. The '''source code'''—essentially the blueprints that make the software work—is "open," meaning it's available for anyone to study and modify. It's often said that the software is free "not just like free beer, but like free speech." Users of free software are encouraged to make changes, and share their changes with the entire world, so the software becomes more sophisticated and refined as time goes on.
 +
 +
Free software has existed for over 30 years. The Linux operating system was conceived in the early '90s, and computer enthusiasts soon combined it with existing programs from the GNU project. Computer "geeks" enjoyed developing and using the software, but for many years the products they produced—though worthy in many respects—lacked the polish of more consumer-oriented products from commercial software developers.
 +
 +
But free software blossomed with the emergence of the Internet, as programmers became able to share their modifications instantly around the globe. In the last few years, free software like Linux, the Firefox web browser, and the OpenOffice.org office programs have evolved into highly sophisticated and user-friendly programs.
 +
 +
At Free Geek, we offer our volunteers an introduction to the exciting and diverse world of free software, where only their imagination is the limit.
  
 
== free help ==
 
== free help ==
 +
OK, so we've collected lots of hardware, and chosen the right software to make it useful. Now we need people to keep track of gizmos, test them, disassemble and reassemble, write software. Not to mention respond to emails, run phone cables through the walls, sweep the floors, research unusual equipment, move boxes and pallets of stuff around.
  
All that hardware, and the software to run it, would be of little use if there weren't people keeping track of gizmos, testing, disassembling and reassembling them, and writing software. Not to mention responding to emails, running phone cables through the walls, sweeping the floors, researching unusual equipment, moving boxes of stuff… the list goes on, but you get the idea!
+
That's where our volunteers come in. And do they ever come in: every month, about XXX new volunteers sign up for their first shift, joining many other long-term volunteers.
 
 
That's where our volunteers come in. And do they ever come in: every month, about 200 new volunteers sign up for their first shift, joining many other long-term volunteers.
 
  
Free Geek currently has about a dozen full-time staffers, but paid staff's main task is to provide structure and organizational support. The XXXX + hours logged each month by our dedicated volunteers are where the real work gets done.
+
Free Geek currently has about a dozen salaried employees, but their main task is to provide structure and organizational support for the volunteers. The XXX + hours logged each month by our dedicated volunteers are where the real work gets done.
  
So, where do all these volunteers come from? Why do they do it? Well, ask 20 volunteers, and you'll probably get 20 different answers. Because there is no end to the benefits people get from volunteering here. Many initially come for a free computer, but the reasons they stay are even more compelling:
+
So, where do all these volunteers come from? And why do they do it? Well, ask 10 volunteers, and you'll probably get 10 different answers. Because there is no end to the benefits available at Free Geek. Many initially come to earn a free PC, but the reasons they stay are even more compelling: free education, the chance to make a difference in our world, the chance to build a community. See the "Free Geek as a social resource" page for more detail.
  
* learning - and gaining résumé-ready experience - in the following areas:
+
(write concluding paragraph, tie it all together and introduce rest of Media Kit.)
** installing and using software (word processor, web browser, email, spreadsheet)
 
** writing software (programming)
 
** repairing, sorting, diagnosing computer hardware
 
** teaching classes
 
** providing technical support by phone, email
 
** customer service: answering questions, matching people with internal resources
 
** recycling, environmental issues
 
** consensus-driven decision making
 
  
* opportunity to "make a difference" in our society
+
[[Category:Media Kit]]
* sense of community, shared accomplishment
 
* opportunity to paricipate in significant decisions (consensus-driven policies)
 

Latest revision as of 16:19, 6 July 2010

Free Geek repairs discarded computer equipment (e-waste), and returns working computer systems to the community and the world. What we can't reuse is broken down, then recycled or disposed of in an environmentally-responsible manner.

We are often described as a "recycling" organization—and it's true, we do lots of recycling. But reuse is our first goal. Wherever possible, we find a new use for discarded gear, rather than condemning it to the hammer and chisel.

Free Geek collects e-waste, but we produce much more then just e-scrap (separated materials directed to recycling outfits.) We also produce fully functioning computers, refurbished and ready to use, which we give away or sell at very low prices. In the process, we train our volunteers in skills that serve them well in the job market and in day-to-day life.

Many of our volunteers arrive as computer novices. Others have extensive experience with computer hardware, programming, or networking. Still others bring valuable skills in areas like customer service, event planning, and recycling technology.

Free Geek is a place where volunteers can share skills with one another while working to benefit the community. Whatever their level of skill or experience, our volunteers have ample opportunity to branch out in new directions.

In our five year history, Free Geek has grown dramatically, processing more donations and giving away more computers each year. How is all this possible? Read on to learn about our "three frees": free hardware, free software, and free help. (It takes a little magic too—but you'll have to come see us first hand to become a true believer.)

free hardware

Free Geek has received well over 30,000 donated computer systems (and like numbers of monitors and printers) over five years. All this stuff is called, most generally, computer hardware.

Though it has been cast off as broken or outdated junk, much of this hardware is easily repaired. Because of the huge number of systems, we have lots of spare parts. This makes it possible to replace broken parts, or upgrade components, without incurring any cost from buying more parts.

First, our volunteers sort donated hardware into basic categories, such as personal computers (aka PCs or systems), printers, keyboards. Computer systems are evaluated on a basic level: how fast are they, what kind of components do they have, do they even turn on? Next, we send the obvious junk to our Recycling department, where plastics, metals, and other recyclable materials are separated. The good stuff gets taken apart, and we test parts more thoroughly. Finally, we put the parts back together to make usable PCs.

The result: For every five computers "disposed of" at Free Geek, we have put one back into use. Our volunteers, thrift store customers, and other non-profit organizations reap the benefits of free or affordable technology every day.

See the "Free Geek's Recycling program" for more on our approach to responsible disposal of e-waste.


free software

After we build computers out of used parts, we need to install software on them—an operating system, a word processor, a web browser, some games—to make them useful. After all, we can only call a computer "functional" if it's capable of performing useful tasks.

Free Geek requires software that will work on a wide variety of hardware, and that can be adjusted to use slower components to their maximum capability. It needs to be reliable and easily comprehended by beginners, but also robust and flexible for programmers and "power users." And of course, we're on a pretty tight budget, so we can't afford to pay for expensive programs to meet these needs.

Free software (see sidebar) comes to the rescue in all these ways. It's sophisticated, efficient, well-tested, easily modified, user friendly.

But there's more: Free Geek's spirit of collaboration and community-driven decision making is reflected in the world of free software. Geeks around the world, of all backgrounds and abilities, have collaborated for many years to produce free software like the Linux operating system, Mozilla's Firefox web browser, and GNU software.

You could even say the fact that we don't have to pay for this software is a side benefit…it's the philosophical connection, the freedom to share ideas and solve problems as a community, that's most important.

See the "Free Geek is a place for…well, GEEKS" page for more about the technical aspects of our programs.


code name: free software (sidebar to free software section)

free vs. proprietary software

The word "software" refers to the instructions that tell computer hardware how to do stuff. Operating systems (like Windows, Mac OS X, UNIX and GNU/Linux) are software, as are programs (like Word, Excel, Firefox, iTunes.)

Most of the software you're probably familiar with is proprietary - a company or person owns the rights to it, and you pay them for the right to use it. (Some proprietary software is available free of charge: e.g., iTunes, Adobe Acrobat Reader, Internet Explorer. But in order to use it, you must agree to conditions set by the copyright owner: Apple Computer, Adobe, Microsoft.)

There is another option—free software—which takes a different approach. Free software is available free of charge, but it's not just a money thing; it is distributed in a way that is designed to promote our freedom to share ideas. The source code—essentially the blueprints that make the software work—is "open," meaning it's available for anyone to study and modify. It's often said that the software is free "not just like free beer, but like free speech." Users of free software are encouraged to make changes, and share their changes with the entire world, so the software becomes more sophisticated and refined as time goes on.

Free software has existed for over 30 years. The Linux operating system was conceived in the early '90s, and computer enthusiasts soon combined it with existing programs from the GNU project. Computer "geeks" enjoyed developing and using the software, but for many years the products they produced—though worthy in many respects—lacked the polish of more consumer-oriented products from commercial software developers.

But free software blossomed with the emergence of the Internet, as programmers became able to share their modifications instantly around the globe. In the last few years, free software like Linux, the Firefox web browser, and the OpenOffice.org office programs have evolved into highly sophisticated and user-friendly programs.

At Free Geek, we offer our volunteers an introduction to the exciting and diverse world of free software, where only their imagination is the limit.

free help

OK, so we've collected lots of hardware, and chosen the right software to make it useful. Now we need people to keep track of gizmos, test them, disassemble and reassemble, write software. Not to mention respond to emails, run phone cables through the walls, sweep the floors, research unusual equipment, move boxes and pallets of stuff around.

That's where our volunteers come in. And do they ever come in: every month, about XXX new volunteers sign up for their first shift, joining many other long-term volunteers.

Free Geek currently has about a dozen salaried employees, but their main task is to provide structure and organizational support for the volunteers. The XXX + hours logged each month by our dedicated volunteers are where the real work gets done.

So, where do all these volunteers come from? And why do they do it? Well, ask 10 volunteers, and you'll probably get 10 different answers. Because there is no end to the benefits available at Free Geek. Many initially come to earn a free PC, but the reasons they stay are even more compelling: free education, the chance to make a difference in our world, the chance to build a community. See the "Free Geek as a social resource" page for more detail.

(write concluding paragraph, tie it all together and introduce rest of Media Kit.)