Difference between revisions of "Volunteer Intern Process for Program Coordinators"

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This page is to help Volunteer Internship Program Coordinators through the process.  If you're supervising an intern and want some guidance, check out the [[Volunteer Intern Process for Supervisors]] page.
 
This page is to help Volunteer Internship Program Coordinators through the process.  If you're supervising an intern and want some guidance, check out the [[Volunteer Intern Process for Supervisors]] page.
  
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==Creating and Posting Intern Job Descriptions==
+
==Tips==
 
* Work with individual staff members to create a detailed job description for a needed internship.  The job description is created on the wiki using a [[Template:Volunteer Intern | template]], and then posted on our [http://www.freegeek.org/internships/ internships page].  When supervisors want to make a change to the job description, they should change the wiki and then alert the program coods so the website can be updated.
 
* Work with individual staff members to create a detailed job description for a needed internship.  The job description is created on the wiki using a [[Template:Volunteer Intern | template]], and then posted on our [http://www.freegeek.org/internships/ internships page].  When supervisors want to make a change to the job description, they should change the wiki and then alert the program coods so the website can be updated.
 +
* Screening: be sure the prospective intern is up for the job.  Some internships are appropriate for less-skilled or less outgoing interns, and some need real go-getters.  Check [[Volunteer Intern Supervisors]] for staff member's individual druthers on the subject.
 +
* After you've decided to bring an intern on:
 +
** Make sure their schedule is nailed down
 +
** Nail down paperwork
 +
** Be sure supervisor enters info into [[Volunteer Intern Schedule]]
 +
** Change RT ticket priority to something under 50
 +
** Print and file copy of their application, noting date started on side of page
 +
** change these steps and re-document as necessary
 +
* RT stuff:
 +
** 'Internships' is the queue
 +
** New apps make new tickets
 +
** Change the subject to name of applicant, include position applying for after screening
 +
** Once you have processed an intern, resolve the ticket. The only open tickets are interns waiting to be processed. Processed means: intern is accepted and placed OR intern is not going to work out.
  
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==Intern Screening/Interview==
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==Recruitment Blurb==
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#* During the face-to-face interview with the sponsor (and possibly one other), the FG staff member asks [[Intern Interview Questions | some questions]] to see if the applicant would be appropriate for the position.
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Tack this onto the end of the internship-specific blurb at freegeek.org/internships
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#* Applicant leaves Free Geek. Interviewers talk after the interview to accept or deny the applicant (rejecting an intern is OK! We shouldn't feel forced to take people on if they won't do well in the internship for which they're applying). Applicant  can apply for another internship if they don't get the one they interviewed for.  Or just volunteer, or whatever.
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<pre>
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#* Sponsor or the volunteer program coordinator calls or emails applicant the outcome.
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<br>
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#: ''Let The volunteer program coordinator know if you bring someone on as a new intern (someone needs to oversee the process!). Even better, print off your new intern's application and hand it to The volunteer program coordinator.''
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<br>
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# If intern is brought on, their free geek supervisor should:
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Free Geek is a Portland-based non-profit that takes in donated computers, fixes them up, and gives them to volunteers.  We also responsibly recycle hardware that we can't use.  We've been going strong since 2000.  While our interns may earn free computers for themselves, their main function is to support shorter-term volunteers and staff by teaching, helping out, and having a good time.
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#* handles paperwork, evaluations, timesheets, etc. (although The volunteer program coordinator would like copies of it all, which he/she can make for herself).
+
<br>
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#* put the intern's schedule on the [[Volunteer Intern Schedule]] page.
+
<br>
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#* introduce the intern to everyone on staff, especially any staff that will have regular contact with them
+
This is a volunteer position, and while we can't offer any monetary compensation, you'll gain valuable experience for your resume and get that warm, fuzzy feeling that comes with helping out a community-based organization.
 +
We'd like someone with teaching experience for this internship.
 +
<br>
 +
<br>
 +
To learn about our internships program and let us know that you're interested, go to <a href="http://freegeek.org/internships">freegeek.org/internships</a>.
 +
<br>
 +
<br>
 +
</pre>
  
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==Intern Training/Maintainence==
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==Timeline==
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# The intern's Free Geek sponsor trains the new intern.  Don't forget, training should happen throughout the intern's time here - it's not just a one-time thing.
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====January 2009====
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# Intern should check in weekly with sponsor, reviewing concerns about their area, documentation, etc. 
+
*17: posted Thrift Store and Office Support internships to Craigslist
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# Once you know your intern is going to keep showing up regularly, let Core know that we have a new intern (and, ideally, point to their new [[Volunteer Intern Schedule | schedule]].
+
*17: posted spanish education internship to Craigslist
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# Sponsor has an informal review with intern after 3 weeks.  This is an opportunity to informally talk about what's going right, what's going wrong, is the intern happy where he/she is, or would they like to change their job description?  This meeting focuses more on how the intern is doing overall than the weekly check-ins, which focus on the specifics. The volunteer program coordinator can make a form for this if you want.
+
*17: posted thrift store, office support, hardware donations and system eval internships to PSU and Reed
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# If there are discipline problems with the intern, use the [[Volunteer Discipline Policy]].  Let The volunteer program coordinator or a member of the [[HR | HR Committee]] know about it.  If the intern came to us through an outside agency, you or The volunteer program coordinator should get in touch with their case manager-type person at that agency.
 
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==Final Wrap-up==
 
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# Final review/wrap-up.  A time to review what's happened, what they've learned, how they've improved, what they need to work on, etc.  We should also get input from them about how their experience here was and if we should do something different next time.
 
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:'''Note:''' If a sponsor feels like he or she is getting overloaded with too many interns, they should speak to the volunteer program coordinator: we can stop offering internsip positions in that area.  Stress levels will most likely vary with how hands-free and helpful the intern is.  Sponsors might want to set limits on the number of interns they'd be willing to take on.
 
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[[Category: Volunteer Internships]]
 

Latest revision as of 17:42, 17 January 2009

This page is to help Volunteer Internship Program Coordinators through the process. If you're supervising an intern and want some guidance, check out the Volunteer Intern Process for Supervisors page.

Tips

  • Work with individual staff members to create a detailed job description for a needed internship. The job description is created on the wiki using a template, and then posted on our internships page. When supervisors want to make a change to the job description, they should change the wiki and then alert the program coods so the website can be updated.
  • Screening: be sure the prospective intern is up for the job. Some internships are appropriate for less-skilled or less outgoing interns, and some need real go-getters. Check Volunteer Intern Supervisors for staff member's individual druthers on the subject.
  • After you've decided to bring an intern on:
    • Make sure their schedule is nailed down
    • Nail down paperwork
    • Be sure supervisor enters info into Volunteer Intern Schedule
    • Change RT ticket priority to something under 50
    • Print and file copy of their application, noting date started on side of page
    • change these steps and re-document as necessary
  • RT stuff:
    • 'Internships' is the queue
    • New apps make new tickets
    • Change the subject to name of applicant, include position applying for after screening
    • Once you have processed an intern, resolve the ticket. The only open tickets are interns waiting to be processed. Processed means: intern is accepted and placed OR intern is not going to work out.

Recruitment Blurb

Tack this onto the end of the internship-specific blurb at freegeek.org/internships 

<br>
<br>
Free Geek is a Portland-based non-profit that takes in donated computers, fixes them up, and gives them to volunteers.  We also responsibly recycle hardware that we can't use.  We've been going strong since 2000.  While our interns may earn free computers for themselves, their main function is to support shorter-term volunteers and staff by teaching, helping out, and having a good time.
<br>
<br>
This is a volunteer position, and while we can't offer any monetary compensation, you'll gain valuable experience for your resume and get that warm, fuzzy feeling that comes with helping out a community-based organization.
We'd like someone with teaching experience for this internship.
<br>
<br>
To learn about our internships program and let us know that you're interested, go to <a href="http://freegeek.org/internships">freegeek.org/internships</a>.
<br>
<br>

Timeline

January 2009

  • 17: posted Thrift Store and Office Support internships to Craigslist
  • 17: posted spanish education internship to Craigslist
  • 17: posted thrift store, office support, hardware donations and system eval internships to PSU and Reed
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