Difference between revisions of "POS Design"

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A place to discuss design considerations in the design of a new POS/Cashier desk.  
 
A place to discuss design considerations in the design of a new POS/Cashier desk.  
  
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*A till
 
*A till
  
===Things we need access to, but don't need to be "right there" at all times
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===Things we need access to, but don't need to be "right there" at all times===
 
*stickers
 
*stickers
 
*books
 
*books
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*Stereo
 
*Stereo
 
*Shirts
 
*Shirts
 
  
 
==Customer-side concerns==
 
==Customer-side concerns==
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*Place to go once transaction is over
 
*Place to go once transaction is over
 
*Not inviting to "come on back" behind the counter
 
*Not inviting to "come on back" behind the counter
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==Things that just plain suck about current setup==
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<!-- sign comments here with three tildes (~) so we know who said what -->
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* The printer and cc machine are too low, I think.[[User:Tonyc|Tonyc]]
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* There's no good place for trash/recycling[[User:Tonyc|Tonyc]]
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* It's hard for a person to get to glass case while someone is at the right terminal[[User:Tonyc|Tonyc]]
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* Printer is slow (18 seconds TtFP). I'm looking in to thermal printers. [[User:Jesse|Jesse]]
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==Things you want to see in a new design==
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<!-- sign comments here with four tildes (~) so we know who said what -->
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[[Category:Thrift Store]]

Latest revision as of 10:29, 22 January 2011

deletion

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A place to discuss design considerations in the design of a new POS/Cashier desk.

Behind-the-counter concerns

What do we want things to look like while we're in the hot seat?

Things both people need shared access to

  • CC machine
  • Telephone
  • Store Documents
    • New User Guide
    • Warranties
  • trash
  • recycling
  • printer
  • "the stamp*
  • The "Peacemaker" (a.k.a. "Ol' Hick'ry")

Things each terminal needs

  • Two computer systems (one diskless, one stand-alone, on KVM)
  • Keyboard/Mouse
  • LCD Monitor
  • Stapler
  • Pens
  • A till

Things we need access to, but don't need to be "right there" at all times

  • stickers
  • books
  • foam for CPUs
  • Ker-chunker and slips
  • Gift certificates
  • Supplies
    • staples, pens, tape, other credenza kinda stuff
  • Stereo
  • Shirts

Customer-side concerns

  • Place to set large items without hoisting to full height of counter
  • Bags
  • Return Policy sign
  • Ubuntu disks and other shwag
  • Place for rotating signs (closed on....etc.)
  • Clear place to queue up
  • Place to go once transaction is over
  • Not inviting to "come on back" behind the counter

Things that just plain suck about current setup

  • The printer and cc machine are too low, I think.Tonyc
  • There's no good place for trash/recyclingTonyc
  • It's hard for a person to get to glass case while someone is at the right terminalTonyc
  • Printer is slow (18 seconds TtFP). I'm looking in to thermal printers. Jesse

Things you want to see in a new design