Difference between revisions of "When Things Are Slow"

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:Week of: _____________________
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==Donor Desk==
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:'''WEEK OF: _____________________'''
 
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%  
 
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!| Initials
 
!| Initials
 
|-
 
|-
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|| Bus all unused dishes, cups and silverware to the big kitchen. Bus any dirty dishes from the little kitchen to the big kitchen. Use magnificent dishwasher in big kitchen. ||
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|| Check the "Completed Disbursements" folder for disbursement forms. Double check each one in the database to ensure that it has been entered correctly and then recycle it. ||
 
|-
 
|-
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|| Take out the compost and the recycling from the big kitchen to our outside containers (tip = using the dolly makes this easier and faster). ||
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|| Take a walk through all of Free Geek and bus all unused dishes, cups and silverware to the big kitchen. Bus any dirty dishes from the little kitchen to the big kitchen. Use dishwasher in big kitchen. ||
 
|-
 
|-
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|| Go through the lost and found bin and label all the items in it with a date (use marker & masking tape). Any items that have been waiting in the lost and found bin for longer than ~3 weeks should go to the Free Box. ||
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|| Make sure we have a good distribution of: soap, toilet paper and paper towels in our 3 bathroom stocking areas. If we are low on something, please fill out a ticket at todo/supplies.  ||
 +
|-
 +
|| Use a cleaning solution like Simple Green or water/vinegar to clean: countertops, phone handsets, the tops of the computer systems. ||
 +
|-
 +
|| Take a look at the office supply area outside the Monkeyhouse. Are materials easy to find? If not, please help keep this area organized. ||
 +
|-
 +
|| Look at the general supply area outside the bathroom near Hardware ID. Please recycle or move things that don't need to be there and pick up any trash. ||
 +
|-
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|| Are the signs in front of the Donor Desk and Volunteer Desk easy to read? Restock brochures, clean the counter tops, remove unnecessary toys/gadgets, make sure that the lobby area is un-cluttered. ||
 +
|-
 +
|| Pretend you need to get information from our Community Board. Are the business cards and announcements easy to read? Pull outdated events from the Community Board and organize it as best you can so that all postings are visible. ||
 +
|-
 +
|}
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=When Things Are Slow=
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==Volunteer Desk==
 +
 
 +
:'''WEEK OF: _____________________'''
 +
{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
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|- style="background:black; color:white"
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!| '''Looking for something to do?
 +
Here are the things that need attention on a weekly basis:'''
 +
!| Initials
 
|-
 
|-
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|| If the Free Box is overflowing, we need to take the contents to the Goodwill, which is 5 blocks away: 1943 SE 6th Ave - near 6th and Stephens. Fold the clothing and put them - along with the rest of the Free Box material - in a container that can be carried or rolled to Goodwill. Label it as "Take to Goodwill" and put it near the exit by the meeting room. Wipe out the Free Box with either a damp towel or with cleaning solution. ||
+
|| Pretend you need to get information from our Community Board. Are the business cards and announcements easy to read? Pull outdated events from the Community Board and organize it as best you can so that all postings are visible. ||
 
|-
 
|-
−
|| Make sure we have a good distribution of: soap, toilet paper and paper towels in our 3 bathroom stocking areas. If we are low on something, please send an email to: '''''Liane@freegeek.org''''' and let Liane know. ||
+
|| Are any of the binders or clipboards looking tattered, tired or nasty? Or maybe something could be better labeled? Go for it! Make a newly labeled binder or improve on a tired, sad looking sign. ||
 
|-
 
|-
 +
|| Print more Equipment Passes and/or Reminder Cards from Dead Trees if needed. ||
 +
|-
 
|| Use a cleaning solution like Simple Green or water/vinegar to clean: countertops, phone handsets, the tops of the computer systems. ||
 
|| Use a cleaning solution like Simple Green or water/vinegar to clean: countertops, phone handsets, the tops of the computer systems. ||
 
|-  
 
|-  
−
|| If the Volunteer Desk is low on Equipment Passes and/or Reminder Cards, find the appropriately colored paper (for equipment passes) and cardboard backing. Use the magic "Padding Compound" to make more. ||
+
|| Pretend you're donor or a volunteer walking through our reception door. What do you see? Are the signs in front of the Donor Desk and Volunteer Desk easy to read? Restock brochures, clean the counter tops, remove unnecessary toys/gadgets, make sure that the lobby area is un-cluttered. ||
−
|-
 
−
|| Take a look at the office supply area outside the Monkeyhouse. Are materials easy to find? If not, please help keep this area organized. ||
 
 
|-
 
|-
−
|| Look at the general supply area outside the bathroom near Hardware ID. Are there empty containers that need to be recycled? Random things that don't need to be there? If so, please recycle or move or trash the things that don't need to be there. ||
+
|| Go through the lost and found bin and label all the items in it with a date (use marker & masking tape). Any items that have been waiting in the lost and found bin for longer than ~3 weeks should go to the Free Box. ||
−
|-
 
−
|| Pretend you're donor or a volunteer walking through our reception door. What do you see? Are the signs in front of the Donor Desk and Volunteer Desk easy to read? Do we have enough brochures? Are there little shreds of paper on the countertops or floors? How about toys and gadgets on the counters? Do those REALLY need to be there? Please take a moment to make sure we have brochures and that the lobby area is as un-cluttered as feasible. ||
 
 
|-
 
|-
−
|| Pretend you need to get information from our Community Board. Are the business cards and announcements easy to read? Are there events that are out of date? Please pull outdated events from the Community Board and straighten it out as best you can so that others can get the information they need. ||
+
|| Look at the bag check cards: are they all there? Any missing or horribly tattered? Replace any missing or tattered cards. ||
 
|-
 
|-
 
|}
 
|}
  
 
[[Category: Front Desk]]
 
[[Category: Front Desk]]

Latest revision as of 16:08, 20 November 2013

Donor Desk

WEEK OF: _____________________
Looking for something to do?

Here are the things that need attention on a weekly basis:

Initials
Check the "Completed Disbursements" folder for disbursement forms. Double check each one in the database to ensure that it has been entered correctly and then recycle it.
Take a walk through all of Free Geek and bus all unused dishes, cups and silverware to the big kitchen. Bus any dirty dishes from the little kitchen to the big kitchen. Use dishwasher in big kitchen.
Make sure we have a good distribution of: soap, toilet paper and paper towels in our 3 bathroom stocking areas. If we are low on something, please fill out a ticket at todo/supplies.
Use a cleaning solution like Simple Green or water/vinegar to clean: countertops, phone handsets, the tops of the computer systems.
Take a look at the office supply area outside the Monkeyhouse. Are materials easy to find? If not, please help keep this area organized.
Look at the general supply area outside the bathroom near Hardware ID. Please recycle or move things that don't need to be there and pick up any trash.
Are the signs in front of the Donor Desk and Volunteer Desk easy to read? Restock brochures, clean the counter tops, remove unnecessary toys/gadgets, make sure that the lobby area is un-cluttered.
Pretend you need to get information from our Community Board. Are the business cards and announcements easy to read? Pull outdated events from the Community Board and organize it as best you can so that all postings are visible.

When Things Are Slow

Volunteer Desk

WEEK OF: _____________________
Looking for something to do?

Here are the things that need attention on a weekly basis:

Initials
Pretend you need to get information from our Community Board. Are the business cards and announcements easy to read? Pull outdated events from the Community Board and organize it as best you can so that all postings are visible.
Are any of the binders or clipboards looking tattered, tired or nasty? Or maybe something could be better labeled? Go for it! Make a newly labeled binder or improve on a tired, sad looking sign.
Print more Equipment Passes and/or Reminder Cards from Dead Trees if needed.
Use a cleaning solution like Simple Green or water/vinegar to clean: countertops, phone handsets, the tops of the computer systems.
Pretend you're donor or a volunteer walking through our reception door. What do you see? Are the signs in front of the Donor Desk and Volunteer Desk easy to read? Restock brochures, clean the counter tops, remove unnecessary toys/gadgets, make sure that the lobby area is un-cluttered.
Go through the lost and found bin and label all the items in it with a date (use marker & masking tape). Any items that have been waiting in the lost and found bin for longer than ~3 weeks should go to the Free Box.
Look at the bag check cards: are they all there? Any missing or horribly tattered? Replace any missing or tattered cards.
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