Nonprofit Assistance Program Proposal

Issues list

• Change Name?
  • Nonprofit Assistance Program (take a NAP)?
  • Software, Hardware, Information, Tech Support (we deliver SHIT)?
    • (That was a joke)
  • Nonprofit Assistance Group
  • Free Geek Solutions Group
  • Nonprofit Solutions Group
  • You got a better idea? Put it here.
• Resources we have available:
  • We know how to install, use and support certain software, for instance:
    • OpenOffice.org and most other apps that runs on a FreekBox
    • MediaWiki
    • RT
  • We can provide a fair amout of hardware
    • FreekBoxen
    • GrantBoxen
    • Diskless Terminals
  • We have volunteers:
    • who know stuff and want to help
    • who want to learn stuff and don't mind helping
  • Programs:
    • Build
    • Grants
    • Tech Support
    • Education
    • Adoption (most useful for certain types of social service organizations)
• There is a demand on the part of nonprofits for various types of training:
  • Admin Literacy
    • Teaching them vocabulary
    • Basic Skills
      • Backups
      • Admin Mailing list
      • ?
  • User Training (of various apps)
• What are our goals
• How is this financed?

The original goal

The original goal of the Free Geek Solutions (that became Collab) is stated here:

Create a consulting group, Free Geek Solutions Group, that will facilitate the adoption of Linux-based sustainable solutions for non-profit organizations and that will provide a significant stream of revenue into the Free Geek general fund.

We can delete the word "significant" for now, I think. But otherwise it still makes sense.

A basic rough proposal

Collaborative Technologies will:

change its name,

The new name will be the Free Geek Nonprofit Assistance Program (NAP).

adopt a mission statement as follows,

Create a group that will facilitate the adoption of Linux-based sustainable solutions for non-profit organizations and that will pay for itself and provide a stream of revenue into the Free Geek general fund.

begin by reinventing itself as a way to package existing Free Geek programs for Nonprofits,

Hardware Grants, Technical Support, and Education would be the initial three cornerstones of the new program

initially add to that package only a few very easy to do things,

NAP will create a slightly expanded distro based on the FreekBox distro that will be aimed specifically at nonprofits. The software additions will be selected by NAP but should be initially limited to software already in use at Free Geek.

survey the nonprofit community about what additional services would be useful, and

The survey should only offer small, reachable steps beyond what we can currently do. Surveys are as much a marketing tool as they are information gathering, so this needs to be done carefully.

plan and maintain three stages defined by short term, medium term, and long term goals.

As each goal is completed, NAP should propose adjustments in the phases and shepherd actual changes through the Free Geek Community Council. The short term stage should consist of tasks that we are capable of working on right now, and the medium and long term goals give us a sense of direction. It is recognized that the medium and long term goals are likely to shift over time. The initial short, medium, and long term goals are listed below as a part of this proposal.

Short term goals

Hardware

NAP would deliver FreekBoxen, GrantBoxen, firewalls, Diskless Labs, and necessary cabling, hubs, etc., along with printers by working with the existing Hardware Grants program.

Software

NAP would support most debian Linux (sarge) systems, especially those with the standard set of software included on FreekBoxen, plus Apache, Mailman, Samba, Webmin, and CUPS.

Education

Training on freekbox standard (adoption style) would be provided to nonprofit organizations through our current FreekBox adoption classes. Working with the current Education Program, NAP would develop training curriculum for the additional software included with the idea that on site training could be made available, or it could be held at Free Geek.

Tech Support

NAP would offer support during regular Technical Support hours using our current Technical Support staff and volunteers. NAP would try to to increase these hours as much as possible within our current resources.

Financing

NAP will explore financing options. We could charge fees for diskless labs, or we could charge for fees for the special classes (i.e. any System Admininstration oriented classes that are developed) and for on-site training. We could also charge fees for Technical Support services. NAP would develop a longer term financing plan and investigate grantwriting as a way of growing to a sustainable level.

Staffing

All staffing at this stage would need to be done with current paid staff and volunteers.

Medium Term goals

Hardware

NAP would provide all of the above plus an enterprise level server (with fail over, redundancy, etc.), and maybe some additional peripherals like scanners and cameras as they are requested and as Free Geek develops the capacity to support them.

Software

We would provide all of the above plus an off-the-shelf, non-customized database application for Linux and/or a generic front end to windows or linux databases. This would have to be chosen and tested.

Education

NAP would provide all of the above plus develop training on the off-the-shelf database application.

Tech Support

Support during regular working hours.

Financing

NAP would try to expand the above mentioned income streams wherever practical. NAP could also charge for the enterprise level hardware and additional peripherals that are supported.

Staffing

NAP may have part time staff coordinator paid for by the income streams generated by the program along with paid and volunteer internships. Additional hours may be added to existing staff positions to allow for expanded service.

Long term goals

Hardware

(See above)

Software

All of the above plus custom database applications.

Education

(See above)

Tech Support

All of the above plus on site support.

Financing

All of the above plus charging for on site support and open source software development grants.

Staffing

Full time staff as can be supported by the income streams and volunteer interns