Difference between revisions of "Volunteer Internship Process for Supervisors"

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Hey.  I want to revamp the unpaid (by Free Geek) intern process.  The
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Below you will find the unpaid (by Free Geek) intern accepance and supervising process.  Much of the responsibility for paperwork, checkins, and damage control belongs to the intern's sponsor.
proposal below will take a lot of the responsibility for paperwork, checkins,  
 
and damage control off of me and put it on the intern's sponsor.  I can then
 
be freed up to be a resource-finder, searching around for people who would be
 
good in our available internships.  Please read through this and let me know
 
what you think.
 
  
Proposal for steps/timeline for internships:
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Steps/timeline for internships:
  
1) Shawn works with individual staff members to create a detailed job  
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1) Shawn works with individual staff members to create a detailed job description for a needed internship.  The job description is posted on our [http://www.freegeek.org/internships.php internships page].
description for a needed internship.  The job description is posted on a
 
Twiki page/somewhere that can be accessed from the web, but no link available
 
from the FG website.
 
  
2) Those interested in internships at Free Geek will be directed to  
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2) Those interested in internships at Free Geek will be directed to the internships page, asked to choose which internship interests them, and apply for the internship.  Shawn then forwards the application on to the prospective FG supervisor, who decides whether to interview the prospective internShawn is available for those cases in which the prospective intern needs more consultation.
Twiki/whatever, asked to choose which internship interests them, and then  
 
contact the sponsor of the internship for an interview.   
 
I would be available for those cases in which the prospective intern needs  
 
more consultation.
 
  
3) Intern screening/interview.  I haven't solidified this yet, but these are
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3) Intern screening/interview.   
my ideas:
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* During the face-to-face interview with the sponsor (and possibly one other), the FG staff member asks [[Intern Interview Questions | some questions]] to see if the applicant would be appropriate for the position.
--When the prospective intern comes in for an interview (hopefully after
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* Applicant leaves Free Geek.  Interviewers talk after the interview to accept or deny the applicant (rejecting an intern is OK!  We shouldn't feel forced to take people on if they won't do well in the internship for which they're applying). Applicant  can apply for another internship if they don't get the one they interviewed for.  Or just volunteer, or whatever.
taking a tour), sponsor hands them paperwork which asks logistical questions
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* Sponsor or Shawn calls or emails applicant the outcome.
of them (hours/week, outside agency sponsor name and contact info, etc.) and
 
an intern contract, which they are asked to look over and sign if they agree
 
or not sign if they have questions/concerns. 
 
--During the face-to-face interview with the sponsor and one other (I
 
wouldn't mind if it was me), ask the tough/personality questions.
 
--Applicant leaves Free Geek.  Interviewers talk after the interview to  
 
accept or deny the applicant (rejecting an intern is OK!  We shouldn't feel  
 
forced to take people on if they won't do well in the internship for which  
 
they're applying). Applicant  can apply for another internship if they don't  
 
get the one they interviewed for.  Or just volunteer, or whatever.
 
--Sponsor or Shawn calls or emails applicant the outcome.
 
  
4) Sponsor handles paperwork, evaluations, timesheets, etc. (although I'd
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4) If intern is brought on, their Free Geek sponsor handles paperwork, evaluations, timesheets, etc. (although Shawn would like copies of it all, which she can make for herself).
like copies of it all, which I can make for myself).
 
  
4.5) Training of intern by sponsor
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5) The intern's Free Geek sponsor trains the new intern (duh).  Don't forget, training should happen throughout the intern's time here - it's not just a one-time thing.
  
5) Intern should check in weekly with sponsor, reviewing concerns about their  
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6) Intern should check in weekly with sponsor, reviewing concerns about their area, documentation, etc.   
area, documentation, etc.   
 
  
6) Sponsor has an informal review with intern after 3 weeks.  This is an  
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7) Sponsor has an informal review with intern after 3 weeks.  This is an opportunity to informally talk about what's going right, what's going wrong, is the intern happy where he/she is, or would they like to change their job description?  This meeting focuses more on how the intern is doing overall than the weekly check-ins, which focus on the specificsShawn can make a form for this if you want.
opportunity to informally talk about what's going right, what's going wrong,  
 
is the intern happy where he/she is, or would they like to change their job  
 
description?  This meeting focuses more on how the intern is doing overall  
 
than the weekly check-ins, which focus on the intern's specific areaI can  
 
make a form for this if you want.
 
  
7) More weekly check ins.
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8) More weekly check ins.
  
8) If there are discipline problems with the intern, I think that, at least
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9) If there are discipline problems with the intern, use the [[Volunteer Discipline Policy]].  Let Shawn or a member of the [[HR | HR Committee]] know about it.  If the intern came to us through an outside agency, you or Shawn should get in touch with their case manager-type person at that agency.
for now, I'd like to be included in talks that the sponsor has with the
 
intern (at least until we all get a little more comfortable with the process
 
and perhaps have a bit of a policy about it).  If I'm not in on it, at least
 
one other staff person should be.
 
  
9) Final review/wrap-up.  I can make a sheet for this, too.  It's just a time  
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10) Final review/wrap-up.  A time to reveiw what's happened, what they've learned, how they've improved, what they need to work on, etc.  We should also get input from them about how their experience here was and if we should do something different next time.
to reveiw what's happened, what they've learned, how they've improved, what  
 
they need to work on, etc.  We should also get input on them about how their  
 
experience here was and if we should do something different next time.
 
  
Note: this is quite a bit of work.  This string of events would most likely
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Note: if a sponsor feels like he or she is getting overloaded with too many interns, they should speak to Shawn. and we can stop offering internsip positions in that area.  Stress levels will most likely vary with how hands-free and helpful the intern is.  Sponsors might want to set limits on the number of interns they'd be willing to take on.
happen for those interns that have a bit more responsibility (i.e. they're
 
managing an area), or they seem to be way into Free Geek.  People like build
 
interns probably would not get this kind of treatment--they're just going
 
through the program. 
 
 
 
Another note: if a sponsor feels like he or she is getting overloaded with  
 
too many interns, they should speak to me, and we can stop offering interns
 
positions with them.  Stress levels will most likely vary with how hands-free  
 
and helpful the intern is.  Sponsors might want to set limits on the number  
 
of interns you'd be willing to take on.
 

Revision as of 18:29, 13 April 2005

Below you will find the unpaid (by Free Geek) intern accepance and supervising process. Much of the responsibility for paperwork, checkins, and damage control belongs to the intern's sponsor.

Steps/timeline for internships:

1) Shawn works with individual staff members to create a detailed job description for a needed internship. The job description is posted on our internships page.

2) Those interested in internships at Free Geek will be directed to the internships page, asked to choose which internship interests them, and apply for the internship. Shawn then forwards the application on to the prospective FG supervisor, who decides whether to interview the prospective intern. Shawn is available for those cases in which the prospective intern needs more consultation.

3) Intern screening/interview.

  • During the face-to-face interview with the sponsor (and possibly one other), the FG staff member asks some questions to see if the applicant would be appropriate for the position.
  • Applicant leaves Free Geek. Interviewers talk after the interview to accept or deny the applicant (rejecting an intern is OK! We shouldn't feel forced to take people on if they won't do well in the internship for which they're applying). Applicant can apply for another internship if they don't get the one they interviewed for. Or just volunteer, or whatever.
  • Sponsor or Shawn calls or emails applicant the outcome.

4) If intern is brought on, their Free Geek sponsor handles paperwork, evaluations, timesheets, etc. (although Shawn would like copies of it all, which she can make for herself).

5) The intern's Free Geek sponsor trains the new intern (duh). Don't forget, training should happen throughout the intern's time here - it's not just a one-time thing.

6) Intern should check in weekly with sponsor, reviewing concerns about their area, documentation, etc.

7) Sponsor has an informal review with intern after 3 weeks. This is an opportunity to informally talk about what's going right, what's going wrong, is the intern happy where he/she is, or would they like to change their job description? This meeting focuses more on how the intern is doing overall than the weekly check-ins, which focus on the specifics. Shawn can make a form for this if you want.

8) More weekly check ins.

9) If there are discipline problems with the intern, use the Volunteer Discipline Policy. Let Shawn or a member of the HR Committee know about it. If the intern came to us through an outside agency, you or Shawn should get in touch with their case manager-type person at that agency.

10) Final review/wrap-up. A time to reveiw what's happened, what they've learned, how they've improved, what they need to work on, etc. We should also get input from them about how their experience here was and if we should do something different next time.

Note: if a sponsor feels like he or she is getting overloaded with too many interns, they should speak to Shawn. and we can stop offering internsip positions in that area. Stress levels will most likely vary with how hands-free and helpful the intern is. Sponsors might want to set limits on the number of interns they'd be willing to take on.