Difference between revisions of "Talk:Office Coordinator"

From FreekiWiki
Jump to navigation Jump to search
(Removing all content from page)
 
Line 1: Line 1:
''Free Geek is a unique work environment.  For this reason it is essential that each applicant take a tour of our facility (active volunteers are exempt).  Tours are offered Tuesday - Saturday at both 12:00PM and 5PM.  Please let the Front Desk staff know for which position you are applying.''
 
  
Can you wield mystical powers of organization?  Do you possess a certain prowess that causes important documents and administrative work to bow down to your every command?  Are you amused by a diversity of people and their needs, even though their actions seem only to make the huge pile of paperwork in front of you grow larger?
 
 
As a Collective level staff member, the Office Coordinator is responsible for integrating the Front Desk and back end administrative duties into the whole of Free Geek and for participating in a collective management structure.  Specifically, the Office Coordinator is responsible for overseeing one of the public faces of Free Geek, the Front Desk area, and for coordinating the ever-growing and fluctuating pool of Front Desk volunteers.  In addition, the Office Coordinator is responsible for maintaining administrative correspondence, such as insurance, payroll, taxes, employee files, etc.
 
 
 
'''Responsibilities''':
 
 
''Oversee the Front Desk (including volunteer interns), taking on more of a coordinator role rather than a hands-on role.''
 
* Recruit/supervise/coordinate volunteer Front Desk Interns
 
* Train incoming NPA's (non-profit apprentices)
 
* Coordinate message regarding changes in normal operations, e.g. voice mail outgoing message, appropriate signage, email correspondence to volunteers, etc.
 
* Work at the Front Desk, including
 
:* Greet visitors, prioritizing lobby visitors appropriately
 
:* Answer a multi-line phone, check & relay messages to appropriate places
 
:* Accept & process monetary donations
 
:* Perform data entry
 
:* Process till at the end of the day
 
:* Schedule volunteer shifts accurately
 
:* Make reminder calls to volunteers for upcoming classes
 
:* Print volunteer handouts daily
 
:* Maintain a steady stream of available coffee for volunteer
 
 
''Ensure that administrative correspondence is timely, transparent, and well-documented (including insurance, taxes, payroll, etc.)''
 
* Work with other staff to complete necessary administrative correspondence, including insurance, taxes, payroll, etc.
 
* Create, document, and maintain timeline for paperwork deadlines
 
* Organize, maintain, and document a centralized filing system and efficient system for document flow
 
* Receive and distribute mail
 
 
''Participate in collective management structure and abide by [[Collective Level Expectations]]''
 
* Miscellaneous responsibilities as needed, may include working shifts coordinating Adoption and Build Program volunteers and/or bookkeeping and staff scheduling support
 
 
 
'''Required skills''':
 
* Experience in volunteer coordination/management
 
* Friendly, outgoing personality
 
* Patient and courteous with the public
 
* Likes working with people
 
* Detail oriented
 
* Good organizational skills
 
* Good written and verbal communication skills
 
* Able to extract info from current staff and put into rational, transparent system that everyone can understand
 
* Empowered and self-motivated organizer
 
* Multi-tasker
 
* Legible handwriting
 
* Extremely comfortable using computers, possesses the ability/willingness to learn how to use Free Geek communication tools, including wiki, RT, database, etc.
 
* Able to work in an informal, friendly environment with a diverse staff
 
* Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity
 
* Ability to work and communicate well in a collectively-run organization
 
* Ability to work in a consensus decision making process related to staff and policy issues
 
* Not afraid to ask questions, but able to work on projects almost entirely without supervision
 
* Able to remain flexible as Free Geek grows and changes
 
 
'''Desired skills''':
 
* Payroll and bookkeeping experience
 
* Previous experience in a collectively-run organization
 
* Fluency in other language(s)
 
 
 
Criteria
 
* friendly but detailed about paperwork/organizing
 
* knows how to appropriately engage volunteers
 
* good boundary setter
 
* can handle helping to define the scope of this job, flexible
 
* timely (does shit quickly and transparently)
 

Latest revision as of 11:46, 12 January 2010