End of Program Survey

Purpose of this survey

• To gather demographic information for use in outreach and fundraising capacity
• To solicit feedback on our volunteer programs
• To help us identify possible program improvements
• To gather testimonials for outreach and fundraising purposes
• To identify skills and interests of volunteers for future projects

Who takes the survey

This survey would be taken by volunteers at the time they are completing either the Build or Adoption programs. For Adoption, it could be made a regular part of future Adoption Classes. For Build volunteers, we would need to come up with a system to ensure builders have the option to take it.

How it is taken

We are currently using a web-based program called Lime Survey. Currently Tony and Michael are administrators on this and can add additional users. Luiz, Laurel, Sophia and Tony are trained in building surveys.

The major feature this tool provides is branching surveys, where the responses to certain questions will determine which follow-up questions are asked. Responses are stored in a spreadsheet file, and depending on the survey settings, can be either anonymous or not.

Also, LS allows for many different question formats. It's a good idea to look at the [documentation to familiarize yourself with what's available.

Proposed Survey Logic

Tonyc

Proposed Questions and Text

Here's the place to draft the actual questions.

Welcome Page

Thanks for blah blah. This portion is entirely anonymous. It consists of X questions and should take you X mins to complete.

Demographic Info

Income

Race/Ethnicity

Gender (Leave open for them to type, instead of checkboxes? Gender ain't binary, after all)

Age

Disabilities (Leave open for them to describe?)

Welcome page for rest of survey

This part is not anonymous.

You may save this survey at any time and continue it later.

Who are you?

Name

email (We will only contact you with your permission, and will not share this information with anyone).

General Feedback

Do you feel your experience volunteering here met your expectations?

Do you feel the tour accurately represented the program?

Which program are you completing?

Build

Adoption

Both

Build Overall Impressions

Card Sort Feedback

Did you complete card sorting, or test out?

Eval

Build

Command Line Class

Did you take the command line class?

Are you interested in Post-Build programs?

Macs

Laptops

Servers

Adoption Overall Impressions

In which areas did you volunteer?

Receiving

Basic Testing

Printers

Recycling

Receiving Feedback

Basic Testing Feedback

Printerland Feedback

Recycling Feedback

Are you interested in volunteering in other areas?

Yes

No

Interests and Skills Questions (Asking them to rate 1-5 both their interest and experience on a list of areas)

Carpentry

Programming

Graphic Design

Organinzing

Events

May we contact you about...?

eNewsletter

Volunteer projects

Upcoming events

Thank You Landing Page

Thanks. Blah blah blah.