Non-profit Apprenticeship Substitute

Basic Info

The Non Profit Apprenticeship (NPA) substitute positions are available to NPAs who have completed their apprenticeships. They are on-call as needed positions. NPA substitutes can fill shifts at the Front Desk, in Prebuild and in Hardware Donations. Wages are $11.55/hour. Substitute workers are not eligible for benefits.

Responsibilities

Front Desk Area

• Greet visitors
• Answer a multi-line phone, check & relay messages to appropriate places
• Accept & process donations
• Perform data entry
• Use a cash register
• Process till at the end of the day
• Schedule volunteer shifts accurately
• Make reminder calls to volunteers for upcoming classes
• Prioritize lobby visitors appropriately
• Print volunteer handouts daily
• Maintain a steady stream of available coffee for volunteers
• Take on additional daily tasks at Front Desk as necessary

Hardware Donations Area

• Manage flow of gizmos through the hardware donations receiving area
• Teach Adoption volunteers basic intake procedures
• Welcome donors and help them unload their hardware donations
• Ensure that Hardware Donations is well integrated with the rest of the organization

Prebuild Area

• Teach basic hardware vocabulary and Free Geek's system evaluation process to Build volunteers as needed (we will train you)
• Schedule volunteer shifts accurately

Required Skills

• Be able to maintain a positive and professional attitude at all times in a sometimes chaotic environment
• Experience coordinating and/or instructing people
• Aptitude for and enjoyment of helping people
• Interest in non-profit operations and management
• Strong organizational skills (you like to put stuff in order)
• Communicate, fluently, in English
• Good interpersonal skills
• Self-motivated and takes initiative
• Proficiency with using e-mail and Internet
• Ability to learn Free Geek documentation tools (RT and wiki)
• Comfortable with and capable of coordinating others
• Be reliable & on-time
• Detail-oriented
• Able to lift and carry at least 50 pounds on a regular basis

In Addition

Non-profit apprenticeship positions are available only to individuals who have completed Free Geek's Non-profit Apprenticeship program.