Difference between revisions of "Hardware Grants Instructor Checklist"
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{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100% | {| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100% | ||
|- style="background:black; color:white" | |- style="background:black; color:white" | ||
− | !| Hardware Grants | + | !| Hardware Grants Correspondence |
!| | !| | ||
|- | |- | ||
− | || Check e-mails. | + | || Check e-mails. Reply to e-mails.|| |
|- | |- | ||
|| Review phone messages. Return calls, send messages to interns as needed.|| | || Review phone messages. Return calls, send messages to interns as needed.|| | ||
|- | |- | ||
− | || | + | || Check RT for tickets in "General Queue" which should be moved to "Hardware Grants"|| |
|- | |- | ||
− | || | + | || Check RT for tickets in "General Queue" which should be moved to "Hardware Grants"|| |
+ | |- | ||
+ | |} | ||
|- | |- | ||
|| *Make sure that gizmos for the day's pick ups are available. || | || *Make sure that gizmos for the day's pick ups are available. || |
Revision as of 15:39, 9 September 2011
Hardware Grants Correspondence | |
---|---|
Check e-mails. Reply to e-mails. | |
Review phone messages. Return calls, send messages to interns as needed. | |
Check RT for tickets in "General Queue" which should be moved to "Hardware Grants" | |
Check RT for tickets in "General Queue" which should be moved to "Hardware Grants" |
|- || *Make sure that gizmos for the day's pick ups are available. || |- || *Add to and check laptop waitlist. Allocate new laptops Edit tickets to show available laptops. || |- || *Add to and check LCD waitlist. Edit tickets to show available LCDs. || |- || *Add to and check Printer waitlist. Edit tickets to show available Printers. || |- || *Add to and check Mac waitlist. Edit tickets to show available Macs. || |- || * On Wednesday morning only, add to and check the CRT waitlist. Edit tickets to show available CRTs. || |- |}
Morning Tasks | |
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Complete old todos from clipboard. | |
Respond to e-mails in todo queue in gmail | |
Print out more Disbursement Checklist, Resource Packets for Grants, and New To Ubuntu handouts if necessary. |
Afternoon Tasks | |
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Triage e-mails at 3:00pm. | |
Check to see if there are any new phone messages; return (or forward) phone calls as necessary. | |
Check the open grants queue. Take some grants. | |
Check the general queue to see if any grants ended up in there. | |
Check the internship queue to see if there are any potential hardware grants interns to contact. |
Weekly Tasks | |
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Run through all of the grants in your own queue. Make sure that none have been left | |
Tuesday afternoon: Check Tom's grants. | |
Tuesday afternoon: Check Tony's grants. | |
Thursday afternoon: Check Nate's grants. | |
Friday afternoon: Check Jeff's grants. |
Checking the Grant Queues (the new Grants Queue and Volunteers' Queues) | |
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Check for PPS Schools. Before we can grant systems to PPS schools we need to check with Jed Gilchrist. | |
Check for pass-throughs. These get deprioritized. | |
Check for dead grants--grants that no one has responded to in a month or so. |
Closing Tasks | |
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Put pens, pencils, scissors, etc. back where they belong. | |
Take cups, plates, and food from Monkeyhouse to kitchen. | |
Put all clipboards back where they belong. | |
Turn off both computers. | |
Crumb check! |