Difference between revisions of "Ebay Training Notes"
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(New page: These are some notes that I made when Santiago was training us on ebay sales. As someone in Online Sales for passwords, etc. Please do not update anything on Santiago's computer. Thank yo...) |
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#Calculate shipping beforehand. | #Calculate shipping beforehand. | ||
#Never post an item so that the sale closes on a Saturday. Shoot for Sunday. | #Never post an item so that the sale closes on a Saturday. Shoot for Sunday. | ||
+ | ==Packing== | ||
+ | #If it's a cube pack all the sides well. | ||
+ | #If it's a flatter box, pack the top and sides well as it lies flat. | ||
+ | #Not all cardboard is created equal. Get the thick stuff. A lof of boxes will have weight ratings. | ||
==Shipping== | ==Shipping== | ||
#Sometimes buyers ask us if we can combine shipping on multiple sales. We generally can do this. | #Sometimes buyers ask us if we can combine shipping on multiple sales. We generally can do this. | ||
#Santiago likes to close his sales on Sunday and ship them Monday. | #Santiago likes to close his sales on Sunday and ship them Monday. | ||
#Ship items as fast as possible to get better feedback. | #Ship items as fast as possible to get better feedback. | ||
− | + | #USPS Priority mail (2-3 days) preferred. Ground for heavier items. | |
− | + | #Don't use Parcel Post. It takes 9 days. | |
+ | #Shipping cost is calculated by buyer's location + USPS priority. | ||
+ | #Batteries can't be shipped, even with laptops. USPS rules. | ||
+ | #Never ship something if it hasn't been paid for. | ||
[[Category:Online Sales]] | [[Category:Online Sales]] |
Revision as of 12:46, 15 April 2011
These are some notes that I made when Santiago was training us on ebay sales.
As someone in Online Sales for passwords, etc. Please do not update anything on Santiago's computer. Thank you.
Research
- Do some research on an item to see if it is something of value.
- We don't want to bother with items below $50 value unless, for example, they are easy to sell in large lots.
Photography
- Avoid getting reflections of your face in the pictures.
- Take really good pictures and many of them.
- You should be able to fill out your listing by looking at the pictures, instead of back at the item again.
- We host picture at Free Geek but you will need to upload one to ebay for the thumbnail. Additional pictures cost us money.
- Pictures are hosted on llama and directories are organized by date.
Preliminary Ebay Stuff
- Read ebay's guidelines. There are a lot of common spoofs that can be avoided. For example, we only ship to the ebay/paypal address.
Posting
- You can use the "post similar" button to work off a former sale to save you time.
- Copy the template from a previous posting wherever possible.
- When advertising the condition of an item, try to keep expectations low.
- Only ship in the U.S. (for all items?)
- Calculate shipping beforehand.
- Never post an item so that the sale closes on a Saturday. Shoot for Sunday.
Packing
- If it's a cube pack all the sides well.
- If it's a flatter box, pack the top and sides well as it lies flat.
- Not all cardboard is created equal. Get the thick stuff. A lof of boxes will have weight ratings.
Shipping
- Sometimes buyers ask us if we can combine shipping on multiple sales. We generally can do this.
- Santiago likes to close his sales on Sunday and ship them Monday.
- Ship items as fast as possible to get better feedback.
- USPS Priority mail (2-3 days) preferred. Ground for heavier items.
- Don't use Parcel Post. It takes 9 days.
- Shipping cost is calculated by buyer's location + USPS priority.
- Batteries can't be shipped, even with laptops. USPS rules.
- Never ship something if it hasn't been paid for.