Difference between revisions of "User:Scott/23"
Jump to navigation
Jump to search
| Line 32: | Line 32: | ||
Wrong printer driver | Wrong printer driver | ||
Physical cable issue | Physical cable issue | ||
| − | = | + | =Driver and Port Settings (print out)= |
From Printer and Faxes Properties | From Printer and Faxes Properties | ||
Shows driver and port settings | Shows driver and port settings | ||
Revision as of 01:26, 29 October 2011
Alltech Home Page -------------------------------- Home Page user:scott AllTech user:scott/22 Printers user:scott/23
Recycle Printer
Identify Symptoms
Isolate the problem
Software vs. Hardware Driver Connectivity Printer
Device Error Codes
Out of memory error Stack of printouts
Windows Error Messages
Event log
Run Quality Check from Printer
Test Pattern
Toner & Ink?
Clean print heads Photo sensitive drum? Fusing process?
Paper?
Selected from correct paper tray? Right paper weight?
Garbage printout
Wrong printer driver Physical cable issue
Driver and Port Settings (print out)
From Printer and Faxes Properties Shows driver and port settings Go to printer and Faxes Rt clk on properties
Application Problem
Self Test Works Application Does Not
No Connectivity
Spooling service problem? Clear queue Restart Print Spooler IP address
Service Documentation
Is this a recurring problem When last serviced
Vendor Forum
Do other people experience this problem?
Diagnostic tools
Vendor specific Download from web site LiveCD Web-based utilities Built into the printer
Wired or wireless?
Blurry print out - Line on the printer – garbled – no printout
Is printer showing a message? Computer popping up messages? Event log? Print test page from windows operating system