Difference between revisions of "AdvCustomerServiceBadge"

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*What they <i>do</i> do
 
*What they <i>do</i> do
 
*Hours of operation
 
*Hours of operation
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[[Category: Thrift Store]]
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[[Category: Merit Badges]]

Revision as of 13:05, 9 January 2013

Advanced Customer Service Badge

Required Hoops

The cadet must prove that they understand the following before they can earn the Advanced Customer Service Badge

Selling systems

  • Talking Points
  • Taking names

Enforcing Policies

  • Saying "no"
  • Returns
  • Store Credit
  • Stream Fishing
  • Discounts
  • Where to enter the store

When to fetch from "The Back"

  • Regular items
  • Special things

System Returns & Tech Support Intake

  • Where is it?
  • What they do do
  • Hours of operation