Difference between revisions of "Meet and greet"

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*take them to their assigned area and personally introduce them to the staff covering that area.
 
*take them to their assigned area and personally introduce them to the staff covering that area.
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*check back with them in approximately an hour and see how they are doing.
  
 
==Schedule==
 
==Schedule==
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*Thursday mornings covered by Michael Kuffman
 
*Thursday mornings covered by Michael Kuffman
  
*check back with them in approximately an hour and see how they are doing.
 
  
 
[[category:Front Desk]]
 
[[category:Front Desk]]

Revision as of 11:32, 6 May 2008

Free Geek is comprised of and operated by 90 to 95% volunteers. These folks keep our doors open and need our assistance and attention. They enter our doors, take a tour, sign up for Build or Adoption (where they eventually receive a free computer) and then get scheduled to start their chosen program. Presently, we do not do follow-up contacts with them while they're in the building. The Meet and Greet program is designed to follow-up and make each "new" volunteer feel welcome and want to come back as "happy campers". This person shall perform the following for all new (first day on the job) volunteers:

  • Introduce yourself
    • about 4 or 5 minutes before the doors open go outside and find out who is here for the first time.
    • introduce your self (Hello, my name is Kathie) and let them know you'll get them started today
    • be positive and upbeat in welcoming them to our program/s
  • show them the important places they'll need to know
    • cafeteria
      • explain use of refrigerator
      • point to and explain the free box
      • explain about the table of (free!) food
    • point out where all 4 bathrooms are located
    • show them the main kitchen and explain what they may use
      • coffee and cups usage
      • show them the first aid kit and fire extinguisher, explaining usage of both. Remind them to contact a staff member if they are injured at all, so an accident report can be filed - EVEN IF THEY THINK IT'S A MINOR INJURY.
      • explanation to be added.
  • take them to their assigned area and personally introduce them to the staff covering that area.


  • check back with them in approximately an hour and see how they are doing.

Schedule

Presently meet and Greet covers mornings only. See schedule below:

  • Tuesdays, Fridays and Saturdays covered by Kathie at 11am
  • Wednesdsay mornings covered by Debra Hubbard
  • Thursday mornings covered by Michael Kuffman