Difference between revisions of "User:Laurel"

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Checklist of Tasks
 
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:Date: _________________
 
  
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{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 
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!| Volunteer Desk Pre-Opening Tasks
 
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!| Initials
 
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|| Print out daily checklist ||
 
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|| Put out current volunteer schedule sheets for build and adoption. ||
 
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|| '''Review all emails to "frontdesk@..." for cancellations, group volunteering, etc.  Make calls & edit schedule accordingly.''' ||
 
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|| Review phone [[Phone System Howto | messages]], return calls, Send [http://web.freegeek.org/mail/src/login.php e-mail] messages to staff or committees as needed, Check schedule sheet and record cancellations as needed. ||
 
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|| Make reminder calls for all classes, including [[FreekBox Adoption Class]]es, [[Basic Linux Command Line for Builders|Command Line classes]], and monthly classes. ||
 
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|| Check hardware donation forms supply and print new forms as needed. ||
 
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|| Every Tuesday Print new schedule pages (Don't forget the class schedules), adoption & build packets, volunteer brochures(Do this on Tuesday and Thursday), build status sheets, new volunteer forms, tech support forms - all as needed ||
 
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|| On Tuesdays put [[Group volunteering | pre-assigned groups]] from our Group volunteering page onto the adoption schedule weekly.||
 
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|| Also on Tuesday check the [[Summer_Break_Groups | Summer break groups]] and block out their shifts on the adoption schedule. (Read [[Group Volunteering Policy | here]] for more info or talk to Darryl.) ||
 
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|| Notify MK if '''close''' to out of: white volunteer cards, yellow class cards, or Jason's tech support cards ||
 
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|| Notify MK or Liane when '''close''' to out of coffee supplies or office supplies. Do not wait until you are out.  There is a lag time. ||
 
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|| Check and add printer paper if needed. ||
 
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|| Put previous day's staff schedule (3-hole punch, 1st) into notebook ||
 
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|| Prepare [http://data/staffsched Staff Schedule] sheet.  Color code prebuild (pink), recycling (green) and hardware donations (yellow) staffers and shifts. (Wait until just before we open to print the daily staff schedule.) ||
 
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{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 
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|- style="background:black; color:white"
 
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!| Volunteer Desk During the Day Tasks
 
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!| Initials
 
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|| Check all bags that come in the door. ||
 
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|| Check in volunteers by putting a check mark next to their name on the sign-up sheet. If they walk in to fill an empty slot, make sure their names are written on the sign-up sheets with a check mark at the time of walk in. ||
 
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||  Schedule volunteers. (See [[Scheduling Exceptions]].) ||
 
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|| Log volunteer hours. ||
 
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|| Enter volunteer information during/after tour. ||
 
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|| Interact with volunteers who speak a [[Useful Foreign Language Expressions | foreign language]] ||
 
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|| Put [[Group volunteering | pre-assigned groups]] from our Group volunteering page onto the adoption schedule weekly. (Read [[Group Volunteering Policy | here]] for more info or talk to Darryl.) ||
 
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|| Also check the [[Summer_Break_Groups | Summer break groups]] and block out their shifts on the adoption schedule. ||
 
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|| Schedule volunteers for classes.  Write their name & phone number in the classbook. Fill out a reminder card for them. ||
 
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|| Schedule and teach people [[Cleaning]]. ||
 
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|| Schedule [[large tours]] ||
 
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|| Check messages throughout the day ||
 
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|| Print Build and Adoption Packets and Group Volunteering forms ||
 
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|| Ensure tour guide is available. Regularly Scheduled Tour Guides ||
 
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|| Follow tech support intake and outgoing procedures ||
 
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{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 
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|- style="background:black; color:white"
 
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!| Volunteer Desk Closing Tasks
 
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!| Initials
 
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|| Recycle notes. ||
 
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|| Put pens, pencils, scissors, etc. back where they belong. ||
 
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|| Bus cups and plates that may be at the front desk area. ||
 
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|| Put left items in lost & found. ||
 
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|| Return cards neatly to card box. ||
 
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|| Put all binders back where they belong. ||
 
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|| Turn off all computers ||
 
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|| Clean up food & dishes ||
 
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{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 
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|- style="background:black; color:white"
 
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!| Donor Desk Pre-Opening Tasks
 
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!| Initials
 
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|| Print out daily checklist (1) ||
 
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|| [http://wiki.freegeek.org/index.php/Making_coffee| Brew coffee] (2) || 
 
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|| Stock coffeehouse with creamer, sugar, stir sticks (1) || 
 
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|| Acquire and count cash drawer. Be sure to initial your count. (2) || 
 
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|| Prep desk, turn on computers (1) ||
 
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|| Stock (4) bathrooms with TP (2 rolls each) & paper towels as needed. Check to make sure the dispensers work. (They may need batteries replaced.)(1) ||
 
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|| Fill all (4) bathroom soap dispensers with 1/3 Castille soap & 2/3 water ||
 
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|| Fill both (2) dishwashing soap dispensers with 1/3 Concentrated dish soap & 2/3 water ||
 
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{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 
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|- style="background:black; color:white"
 
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!| Donor Desk During the Day Tasks
 
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!| Initials
 
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|| Take donations and print [[Donation Receipt | donation receipts]]. ||
 
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|| clean and tidy desk and lobby (1) ||
 
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|| stock coffee area with sugar and creamer if needed (1) ||
 
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|| print & restock brochures, contribution slips, other recyclers, etc.(2) ||
 
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|| read email! respond when you have addressed the issue (2) ||
 
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|| stock bathrooms with TP, soap, paper towels (2) ||
 
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|| stock kitchens with dish soap (2) ||
 
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|| check and print if needed: donor slips, credit card receipts, IOU reimbursement forms, mileage reimbursement form, other recyclers, donor FAQ brochure (2) ||
 
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|| check receiving donor slips, print more if needed (2) ||
 
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|| check and fill printers (2) ||
 
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|| Answer the phone if the volunteer desk does not do so within a couple of rings (you may have to transfer over there if scheduling is required). ||
 
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{| class="wikitable" BORDER=1px CELLPADDING=5 CELLSPACING=0 width=100%
 
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|- style="background:black; color:white"
 
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!| Donor Desk Closing Tasks
 
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!| Initials
 
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|| erase all contribution slips and return to receiving (1) ||
 
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|| recycle notes (1) ||
 
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|| put pens, pencils, scissors, etc., back where they belong (1) ||
 
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|| turn off all computers (1) ||
 
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|| help process volunteers until 7pm (2,3) ||
 
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|| count till after 7pm (3) ||
 
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|| Give till to closer to put in the safe. If closer is not available, write name of staff person that took till here: __________________. ||
 
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Revision as of 12:31, 30 December 2009

Retrieved from "http://wiki.freegeek.org/index.php?title=User:Laurel&oldid=44669"