Difference between revisions of "End of Program Survey"

Revision as of 12:26, 16 January 2010

Purpose of this survey

To gather demographic information for use in outreach and fundraising capacity
To solicit feedback on our volunteer programs
To help us identify possible program improvements
To gather testimonials for outreach and fundraising purposes
To identify skills and interests of volunteers for future projects

Who takes the survey

This survey would be taken by volunteers at the time they are completing either the Build or Adoption programs. For Adoption, it could be made a regular part of future Adoption Classes. For Build volunteers, we would need to come up with a system to ensure builders have the option to take it.

How it is taken

We are currently using a web-based program called Lime Survey. Currently Tony and Michael are administrators on this and can add additional users. Luiz, Laurel, Sophia and Tony are trained in building surveys.

The major feature this tool provides is branching surveys, where the responses to certain questions will determine which follow-up questions are asked. Responses are stored in a spreadsheet file, and depending on the survey settings, can be either anonymous or not.

Also, LS allows for many different question formats. It's a good idea to look at the [documentation to familiarize yourself with what's available.

Proposed Survey Logic

Tonyc

This is a graph with borders and nodes. Maybe there is an Imagemap used so the nodes may be linking to some Pages.

Proposed Questions and Text

Welcome Page: Thanks for blah blah. This is entirely anonymous. It consists of X questions and should take you X mins.

Demographic Info: Income; Race/Ethnicity; Gender (Leave open for them to type, instead of checkboxes? Gender ain't binary, after all); Age; Disabilities (Leave open for them to describe?)

Welcome page for rest of survey: This part is not anonymous.; You may save this survey at any time and continue it later.

Who are you?: Name; email (We will only contact you with your permission, and will not share this information with anyone).

General Feedback: Do you feel your experience volunteering here met your expectations?; Do you feel the tour accurately represented the program?

Which program are you completing?: Build; Adoption; Both

Build Overall Impressions

Card Sort Feedback: Did you complete card sorting, or test out?

Eval

Build

Command Line Class: Did you take the command line class?

Are you interested in Post-Build programs?: Macs; Laptops; Servers

Adoption Overall Impressions

In which areas did you volunteer?: Receiving; Basic Testing; Printers; Recycling

Receiving Feedback

Basic Testing Feedback

Printerland Feedback

Recycling Feedback

Are you interested in volunteering in other areas?: Yes; No

Interests and Skills Questions (Asking them to rate 1-5 both their interest and experience on a list of areas): Carpentry; Programming; Graphic Design; Organinzing; Events

May we contact you about...?: eNewsletter; Volunteer projects; Upcoming events

Thank You Landing Page: Thanks. Blah blah blah.

@@ Line 10: / Line 10: @@
 ==How it is taken==
-We are currently using a web-based program called [http://www.limesurvey.org Lime Survey]. Currently Tony and Michael are administrators on this server and can add additional users. Luiz, Laurel, Sophia and Tony are trained in building surveys.
+We are currently using a web-based program called [http://www.limesurvey.org Lime Survey]. Currently Tony and Michael are administrators on this and can add additional users. Luiz, Laurel, Sophia and Tony are trained in building surveys.
 The major feature this tool provides is branching surveys, where the responses to certain questions will determine which follow-up questions are asked. Responses are stored in a spreadsheet file, and depending on the survey settings, can be either anonymous or not.