Difference between revisions of "End of Program Survey"
| Line 116: | Line 116: | ||
;Card Sort Feedback | ;Card Sort Feedback | ||
:Did you complete card sorting, or test out? | :Did you complete card sorting, or test out? | ||
| − | : | + | :Did you feel like 2.5 hours was enough time? |
;Eval | ;Eval | ||
| Line 140: | Line 140: | ||
;Receiving Feedback | ;Receiving Feedback | ||
| − | : | + | :Did you feel like you had enough training? |
| + | :Were the instructors helpful? | ||
| + | :What part was your favorite? | ||
;Basic Testing Feedback | ;Basic Testing Feedback | ||
| − | : | + | :(this is part of receiving; Brittany will fill this in) |
;Printerland Feedback | ;Printerland Feedback | ||
Revision as of 15:04, 6 February 2010
Purpose of this survey
- To gather demographic information for use in outreach and fundraising capacity
- To solicit feedback on our volunteer programs
- To help us identify possible program improvements
- To gather testimonials for outreach and fundraising purposes
- To identify skills and interests of volunteers for future projects
Who takes the survey
This survey would be taken by volunteers at the time they are completing either the Build or Adoption programs. For Adoption, it could be made a regular part of future Adoption Classes. For Build volunteers, we would need to come up with a system to ensure builders have the option to take it.
How it is taken
We are currently using a web-based program called Lime Survey. Currently Tony and Michael are administrators on this and can add additional users. Luiz, Laurel, Sophia and Tony are trained in building surveys.
The major feature this tool provides is branching surveys, where the responses to certain questions will determine which follow-up questions are asked. Responses are stored in a spreadsheet file, and depending on the survey settings, can be either anonymous or not.
Also, LS allows for many different question formats. It's a good idea to look at the [documentation to familiarize yourself with what's available.
Proposed Survey Logic
Proposed Questions and Text
Here's the place to draft the actual questions.
- Welcome Page
- Thanks for blah blah. This portion is entirely anonymous. It consists of X questions and should take you X mins to complete.
- Demographic Info
- Income
- Race/Ethnicity
- Gender (Leave open for them to type, instead of checkboxes? Gender ain't binary, after all)
- Age
- Disabilities (Leave open for them to describe?)
- Welcome page for rest of survey
- This part is not anonymous.
- You may save this survey at any time and continue it later.
- Who are you?
- Name
- email (We will only contact you with your permission, and will not share this information with anyone).
- General Feedback
- Do you feel your experience volunteering here met your expectations?
- Do you feel the tour accurately represented the program?
- Which program are you completing?
- Build
- Adoption
- Both
- Build Overall Impressions
- Card Sort Feedback
- Did you complete card sorting, or test out?
- Did you feel like 2.5 hours was enough time?
- Eval
- Build
- Command Line Class
- Did you take the command line class?
- Are you interested in Post-Build programs?
- Macs
- Laptops
- Servers
- Adoption Overall Impressions
- In which areas did you volunteer?
- Receiving
- Basic Testing
- Printers
- Recycling
- Receiving Feedback
- Did you feel like you had enough training?
- Were the instructors helpful?
- What part was your favorite?
- Basic Testing Feedback
- (this is part of receiving; Brittany will fill this in)
- Printerland Feedback
- Recycling Feedback
- Are you interested in volunteering in other areas?
- Yes
- No
- Interests and Skills Questions (Asking them to rate 1-5 both their interest and experience on a list of areas)
- Carpentry
- Programming
- Graphic Design
- Organinzing
- Events
- May we contact you about...?
- eNewsletter
- Volunteer projects
- Upcoming events
- Thank You Landing Page
- Thanks. Blah blah blah.