Comment box

The purpose of this page is to track the comments that come in through our new comment box!

Comments 6/3/10:

• Free Geek is good for your hands and feet to work with everyday. Good idea all the time. Unknown

Comments 5/6/10:

• "People working at front desk/all 'employees' (not volunteers) could wear name tags so we learn their names."
• "Work bench in evaluation-I have gotten many splinters under my fingernails, fingers, hands, etc. Possible solution: sand down and paint."
  • We are sorry about those splinters! There is the same problem with the Build Room benches. Your comment has spurred us to add new table tops to our list of building improvements. The best kind of surface is being researched currently and we expect to have new improved bench tops in the not too distant future.
• "Whoever is in charge of keeping volunteers hours is not doing their job. I'm a 1 1/2 year volunteer with almost 200 hours and was not even recognized on the volunteer milestones board. How do you think that makes volunteers who work hard and keep this place running, feel? 'UNAPPRECIATED.' I shouldn't even be having to make this comment. I'm a volunteer who grossly does not appreciate the mere 20% discount. In addition to the diminished discount, I've noticed prices in the thrift store going UP UP UP, a double insult. How do you expect poor people to be able to buy anything?"
  • Once volunteer hours are logged by a volunteer, they are tracked in our database. At the end of every month, the database automatically generates a report to staff about volunteers that have passed a certain milestone. These people are then placed on the Volunteer Milestone board. Therefore, there is a lag time between when a milestone is passed and when it is placed on the board. there is now a sign next the volunteer milestone board that explains this process and why you don't stay on the board for more than a month.
  • The store discount policy was agreed upon after much discussion and a volunteer poll by Free Geek's Community Council, staff, and Board of Directors.

Comments 4/15/10:

• "My name is ___. I'm from Gresham. I think that if we had a donation center out towards Gresham, it would be very helpful for Free Geek. Not a build center but just an electrical drop off place. My number is ____."
  • left a message thanking them for the comment, and explained the history with trying to establish offsite donation centers, and that at this point it is just not possible.

• "More vegan dough nuts and cakes. Thank you!"
  • We will try and take different dietary concerns into account when purchasing treats for our wonderful volunteers.

• "Spam! Would you like SWEET car for LOW, LOW price? click here"

Comments 4/1/10:

• "We need to support an e-book section to the library. I have thousands (literally) of computer-based/oriented e-books I'd be willing to download if Free Geek would be willing to support such an effort. This includes current magazines i.e. Linux Journal and Ubuntu Magazine."
  • There are some questions about how we would implement this - we will do some research on our end but in the meantime we do know the Multnomah County Library system has a great e-book section.
• "I took a quite new Monopoly Game DVD out of a scrapped drive (on "table," 3/19/2010). I think that these factory-sealed disks should be DONATED to hospitals and youth centers. They now must buy those and it diverts money from necessities like food and medicines. That's the reason I think the added complications (to be carried out by Receiving I suggest) is well worth it."
  • All games found in drives go to the Classic Gaming Library to determine whether they can be of further use. We shred all other CDs found in drives due to data security concerns.
• "We Love Y'all"
  • and we love you!
• "Get more laptops faster!!! !!!for parts!!!"
  • We would love to! Our gizmo flow is controlled by incoming donations and community partnerships, both of which we work to cultivate.
• "When building/changing specs and areas ADA accessibility needs to be considered all the time (current laptop arrangements of space make it almost impossible for some one in a wheelchair to work)."
  • This is absolutely true, and an unfortunate oversight on our part. We want Free Geek to be a place that's easily accessible to everyone, regardless of their ability. We will work to figure out a different way to make this area work for everyone.
• "We need a hot tub and a sauna in Adv Test!"
• "Where is my army of flying monkeys?"
• "Please provide feedback re: suggestions made - you decide the method since suggestions are usually made anonymously."
  • We have added to the signage on the Comment Box letting people know about this wiki page.
• A hot tub in Adv test would be a GREAT addition to our testing tool kit."

Comments 3/18/10:

• "tech support, we love you. please pick up."
  • tech support is working on new layout, job assignments, and maybe another phone line

• "your shop is really cool - peripherals for less than bus fare. sweet!" - visitor from CA

• "on build schedule the "day of week" needs to be bolded or capitalized so to be noticeable."
  • build schedule sheet has been improved for easier readability

Comments 6/17/10:

• Back by the computers, it smells like cat urine.
  • While we know it is not cat urine, there are undoubtedly some funky smells that sometimes waft through Free Geek. We have recently hired a cleaning service that comes through twice a week! We also maintain daily cleaning duties on top of this.

Comments 7/1/10:

• HELP! I'm trapped in a dark box and I can't get out!!!
  • You are freed from the dark box.