Reuse Program Coordinator: Laptops

Responsibilities

• Organize the Laptop area to maintain and increase workspace and efficiency
• Work floor shifts coordinating volunteers in Laptop Build
• Accomplish Laptop program development including process refinement and documentation
• Keep the Laptop Build area orderly and stocked with needed computer components.
• Ensure a steady supply of completed laptops for Thrift Store and Hardware Grants Program
• Manage Laptop Build volunteers and volunteer interns including (but not limited to) provide laptop repair education, solicit feedback, remove inappropriately-placed volunteers
• Coordinate with Warehouse staff regarding laptop recycling practices
• Maintain ongoing communications with Tech Support and Thrift Store regarding common laptop issues
• Maintain ongoing communications with the Thrift Store regarding range of salable laptop features
• Designate laptops for specific Hardware Grants, communicate with HWG shepherds
• Coordinate with other members of the Production team
• Be an active member of the Production Committee
• Participate in collective management structure
• Take on tasks and committees unrelated to Laptop Program coordination
• Attend Staff meetings, and other meetings as necessary

Required skills:

• Experience managing volunteers
• Excellent written and verbal communication skills
• Friendly, outgoing personality
• Enjoys working with people
• Enjoys the learning process
• Aptitude for learning technical skills
• Well versed in troubleshooting techniques
• Self-motivated
• Patient and courteous with the public
• Detail oriented, but able to see (and understand) the big picture
• Good organizational skills
• Ability to remain professional in an informal, friendly environment with a diverse staff
• Work well under stress in an unusual setting, maintaining a positive attitude even in the face of adversity
• Ability to work and communicate well in a collectively-run organization
• Ability to work in a consensus decision making process related to staff and policy issues
• Not afraid to ask questions, but able to work on projects almost entirely without supervision
• Ability to remain flexible as Free Geek grows and changes
• Must be available all day Saturdays

Desired Skills

• Experience with Laptop Hardware
• Spanish language skills