Difference between revisions of "Preventable Store Returns"

From FreekiWiki
Jump to navigation Jump to search
(New page: =Puropse= The purpose of this page is to provide feedback to the Thrift Store on potentially preventable returns and how to prevent them in the future. =Issues= ==Wifi Issues== '''Probl...)
 
Line 18: Line 18:
  
 
'''Possible Solution:''' Look for physical switch and make sure that it in the on position
 
'''Possible Solution:''' Look for physical switch and make sure that it in the on position
 +
 +
[[Category:Tech support]]
 +
[[Category:Thrift Store]]

Revision as of 14:34, 19 January 2011

Puropse

The purpose of this page is to provide feedback to the Thrift Store on potentially preventable returns and how to prevent them in the future.

Issues

Wifi Issues

Problem: Laptop returned because it was not able to connect to wifi

Assessment: QC sheet states external wifi. External wifi card not present with returned laptop

Possible Solution: Make sure that external wifi is still with laptop when it is sold


Problem: Laptop is returned because it was not able to connect to wifi

Assessment: Physical switch is in the off position

Possible Solution: Look for physical switch and make sure that it in the on position