Difference between revisions of "Hardware Grants Instructor Checklist"
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| + | !| Hardware Grants Correspondence | ||
| + | !| | ||
|| *Make sure that gizmos for the day's pick ups are available. || | || *Make sure that gizmos for the day's pick ups are available. || | ||
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Revision as of 14:47, 9 September 2011
| Hardware Grants Correspondence | |
|---|---|
| Check e-mails. Reply to e-mails. | |
| Review phone messages. Return calls, send messages to interns as needed. | |
| Check RT for tickets in "General Queue" which should be moved to "Hardware Grants" | |
| Check RT for tickets in "General Queue" which should be moved to "Hardware Grants" |
| Hardware Grants Correspondence | *Make sure that gizmos for the day's pick ups are available. | ||
|---|---|---|---|
| *Add to and check laptop waitlist. Allocate new laptops Edit tickets to show available laptops. | |||
| *Add to and check LCD waitlist. Edit tickets to show available LCDs. | |||
| *Add to and check Printer waitlist. Edit tickets to show available Printers. | |||
| *Add to and check Mac waitlist. Edit tickets to show available Macs. | |||
| * On Wednesday morning only, add to and check the CRT waitlist. Edit tickets to show available CRTs. |
| Morning Tasks | |
|---|---|
| Complete old todos from clipboard. | |
| Respond to e-mails in todo queue in gmail | |
| Print out more Disbursement Checklist, Resource Packets for Grants, and New To Ubuntu handouts if necessary. |
| Afternoon Tasks | |
|---|---|
| Triage e-mails at 3:00pm. | |
| Check to see if there are any new phone messages; return (or forward) phone calls as necessary. | |
| Check the open grants queue. Take some grants. | |
| Check the general queue to see if any grants ended up in there. | |
| Check the internship queue to see if there are any potential hardware grants interns to contact. |
| Weekly Tasks | |
|---|---|
| Run through all of the grants in your own queue. Make sure that none have been left | |
| Tuesday afternoon: Check Tom's grants. | |
| Tuesday afternoon: Check Tony's grants. | |
| Thursday afternoon: Check Nate's grants. | |
| Friday afternoon: Check Jeff's grants. |
| Checking the Grant Queues (the new Grants Queue and Volunteers' Queues) | |
|---|---|
| Check for PPS Schools. Before we can grant systems to PPS schools we need to check with Jed Gilchrist. | |
| Check for pass-throughs. These get deprioritized. | |
| Check for dead grants--grants that no one has responded to in a month or so. |
| Closing Tasks | |
|---|---|
| Put pens, pencils, scissors, etc. back where they belong. | |
| Take cups, plates, and food from Monkeyhouse to kitchen. | |
| Put all clipboards back where they belong. | |
| Turn off both computers. | |
| Crumb check! |