Difference between revisions of "User:Scott/23"
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Photo sensitive drum? | Photo sensitive drum? | ||
Fusing process? | Fusing process? | ||
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===Paper?=== | ===Paper?=== | ||
Selected from correct paper tray? | Selected from correct paper tray? | ||
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Web-based utilities | Web-based utilities | ||
Built into the printer | Built into the printer | ||
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Revision as of 01:30, 29 October 2011
Alltech Home Page -------------------------------- Home Page user:scott AllTech user:scott/22 Printers user:scott/23
Recycle Printer
Identify Symptoms
Isolate the problem
Software vs. Hardware Driver Connectivity Printer
Device Error Codes
Out of memory error Stack of printouts
Windows Error Messages
Event log
Run Quality Check from Printer
Test Pattern
Toner & Ink?
Clean print heads Photo sensitive drum? Fusing process?
Paper?
Selected from correct paper tray? Right paper weight?
Garbage printout
Wrong printer driver Physical cable issue
Driver and Port Settings (print out)
From Printer and Faxes Properties Shows driver and port settings Go to printer and Faxes Rt clk on properties
Application Problem
Self Test Works Application Does Not
No Connectivity
Spooling service problem? Clear queue Restart Print Spooler IP address
Service Documentation
Is this a recurring problem When last serviced
Vendor Forum
Do other people experience this problem?
Diagnostic tools
Vendor specific Download from web site LiveCD Web-based utilities Built into the printer