Difference between revisions of "Hardware Grants Responses"
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==Pick Up Notice== | ==Pick Up Notice== | ||
− | |||
− | + | Hi '''AAAAAAAAAAAAA''', | |
− | ''' | + | Good news! We have these items ready for your organization: '''BBBBBBBBBBBBBB'''. You are able to come in to pick up the requested items during our open hours (10-5:45 Tuesday-Saturday) with an appointment. ('''Alternate text''': You are able to come in to pick up the requested items when I volunteer here, CCCCCCCCCCCCCCCC, with an appointment. If you are unable to come during those times, please let me know when you are available during our open hours (10-5:45 Tuesday-Saturday) and I will try to setup an appointment with another Hardware Grants volunteer.) |
− | Please let me know an exact date and approximate time at which you will be stopping by. Also, if you will not be the person picking up the grant, please give us the name of who will retrieve the grant, so that we may know whom to expect. | + | Please let me know an exact date and approximate time at which you will be stopping by and I will confirm my availability. If you show up without a previously-confirmed appointment, we will likely be unavailable to disburse the grant due to other appointments. Also, if you will not be the person picking up the grant, please give us the name of who will retrieve the grant, so that we may know whom to expect. |
+ | When you come in, please stop at the front desk and let them know you are here to see Darren to pick up a hardware grant. | ||
+ | |||
+ | Thank you for your patience, | ||
_____'''your name_____''' | _____'''your name_____''' | ||
Revision as of 10:26, 22 August 2012
Approved
Easy items
_____ 'Dear' or 'Hi' their name,_____
My name is _____your name_____, and I'm your Free Geek grant shepherd. As your shepherd, I'll be making sure that your hardware needs are met as much as possible. I'm writing to tell you that the _____organization name_____ grant application has been approved.
I can give you _____approved hardware_____ during one of these times:
_____availability_____
PLEASE select one specific date and time and contact me, letting me know when exactly works for you.
If no time given works for you, tell me and we can work something out. The day you (or another representative from _____organization name_____) come to pick up your grant, let the front desk person know that you are looking for me (_____your name_____) for a grant. Additionally, if possible, please bring print outs of our e-mail correspondence.
_____only include the following if they are receiving PC systems_____I would like to let you know that all PC systems and PC laptops that we give out come installed with Ubuntu Linux (more info can be found at ubuntu.com) as an operating system. Ubuntu Linux is free and open-source, which means it costs $0 to operate and there are people all around the world who are constantly developing it. It runs well on older as well as current PCs and works with most printers, scanners, cameras, etc. You are free to do whatever you'd like with your organization's computers, including installing another operating system like Windows XP or Vista. However, if you choose to keep Ubuntu on your computer Free Geek will provide tech support for up to one year after you receive your computer.
_____only include the following if they are receiving Mac systems_____I would like to let you know that all PowerPC Mac systems and Mac laptops that we give out do not come installed with any operating system. It is the responsibility of your organization to install an operating system like Mac OSX on the computers you receive. Free Geek unfortunately cannot provide tech support for systems that do not have Ubuntu Linux as an operating system, and Ubuntu Linux does not work very well on PowerPC Mac computers. (PowerPCs are the vast majority of what we grant out. Were we to grant out any Intel Macs, these would come with Ubuntu Linux.)
Thank you!
_____your name_____
_____your title_____
c/o the Free Geek Hardware Grants Group
(503) 232-9350 ext. 116
Weird Items/Waitlist
For items that ARE NOT Macintoshes, laptops, printers, or LCD monitors, please gather them BEFORE mailing them out an approval notice. We do not always have these items around.
_____ 'Dear' or 'Hi' their name,_____
My name is _____your name_____, and I'm your Free Geek grant shepherd. As your shepherd, I'll be making sure that your hardware needs are met as much as possible. I'm writing to tell you that the _____organization name_____ grant application has been approved.
I am writing to let you know that I have added _____wait listed hardware_____ to our wait list. _____for laptops>: I will let you know when _____they are/it is_____ available - the wait is estimated to be anywhere from 2 and 1/2 to 3 months.for LCDs>:I will let you know when _____they are/it is_____ available - the wait is estimated to be about 2-3 weeks. _____Available hardware is/are_____ available now. If you would like to pick up these items before your wait listed items are available, please contact me so that we can arrange a pick up time.
_____only include the following if they are receiving PC systems_____I would like to let you know that all PC systems and PC laptops that we give out come installed with Ubuntu Linux (more info can be found at ubuntu.com) as an operating system. Ubuntu Linux is free and open-source, which means it costs $0 to operate and there are people all around the world who are constantly developing it. It runs well on older as well as current PCs and works with most printers, scanners, cameras, etc. You are free to do whatever you'd like with your organization's computers, including installing another operating system like Windows XP or Vista. However, if you choose to keep Ubuntu on your computer Free Geek will provide tech support for up to one year after you receive your computer.
_____only include the following if they are receiving Mac systems_____I would like to let you know that all PowerPC Mac systems and Mac laptops that we give out do not come installed with any operating system. It is the responsibility of your organization to install an operating system like Mac OSX on the computers you receive. Free Geek unfortunately cannot provide tech support for systems that do not have Ubuntu Linux as an operating system, and Ubuntu Linux does not work very well on PowerPC Mac computers. (PowerPCs are the vast majority of what we grant out. Were we to grant out any Intel Macs, these would come with Ubuntu Linux.)
Thank you!
_____your name_____
_____your title_____
c/o the Free Geek Hardware Grants Group
(503) 232-9350 ext. 116
Server Grant Request
Since we have been receiving an increase in requests for servers, we will need this information before we can continue with your request:
Why do you need a server vs. a PC?:
Processor type:
Processor speed:
RAM specifications:
Hard drive capacity:
Rackmountable?:
Other needs?:
Pick Up Notice
Hi AAAAAAAAAAAAA,
Good news! We have these items ready for your organization: BBBBBBBBBBBBBB. You are able to come in to pick up the requested items during our open hours (10-5:45 Tuesday-Saturday) with an appointment. (Alternate text: You are able to come in to pick up the requested items when I volunteer here, CCCCCCCCCCCCCCCC, with an appointment. If you are unable to come during those times, please let me know when you are available during our open hours (10-5:45 Tuesday-Saturday) and I will try to setup an appointment with another Hardware Grants volunteer.)
Please let me know an exact date and approximate time at which you will be stopping by and I will confirm my availability. If you show up without a previously-confirmed appointment, we will likely be unavailable to disburse the grant due to other appointments. Also, if you will not be the person picking up the grant, please give us the name of who will retrieve the grant, so that we may know whom to expect.
When you come in, please stop at the front desk and let them know you are here to see Darren to pick up a hardware grant.
Thank you for your patience, _____your name_____
_____your title_____
c/o the Free Geek Hardware Grants Group
(503) 232-9350 ext. 116
Rejected
Local area contact
_____ 'Dear' or 'Hi' their name,_____
My name is _____your name_____, and I'm writing to let you know that the hardware grant request for _____organization name_____ cannot be completed at this time. Free Geek does not have the means to ship equipment at this time. If you know a local area contact, that is someone who can be responsible for picking computers up from our Portland location and then shipping them to you, please contact me.
Best wishes,
_____your name_____
_____your title_____
c/o the Free Geek Hardware Grants Group
(503) 232-9350 ext. 116
Organization type
_____ 'Dear' or 'Hi' their name,_____
Unfortunately, the hardware grant request for your organization cannot be fulfilled at this time as Free Geek does not have the means to package and/or ship equipment. If you know a local area contact, that is someone who can be responsible for picking computers up from our Portland location and then shipping them to you, please consider reapplying.
Best wishes,
_____your name_____
Hardware Grants Volunteer
(503) 232-9350 ext. 116
Items
_____ 'Dear' or 'Hi' their name,_____
My name is _____your name_____, and I'm writing to let you know that the hardware grant request for _____organization name_____ cannot be completed at this time. We do not receive enough working items that you requested to be able to grant them out. _____offer alternatives, if available._____
Best wishes,
_____your name_____
_____your title_____
c/o the Free Geek Hardware Grants Group
(503) 232-9350 ext. 116