Difference between revisions of "AdvCustomerServiceBadge"
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(Created page with "thumb| Advanced Customer Service Badge ===Required Hoops=== ==Selling systems== *Talking Points *Taking names ==Enforcing Policies== *Saying "no" *Retu…") |
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Advanced Customer Service Badge]] | Advanced Customer Service Badge]] | ||
− | + | =Required Hoops= | |
+ | The cadet must prove that they understand the following before they can earn the Advanced Customer Service Badge | ||
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==Selling systems== | ==Selling systems== | ||
*Talking Points | *Talking Points |
Revision as of 13:04, 9 January 2013
Required Hoops
The cadet must prove that they understand the following before they can earn the Advanced Customer Service Badge
Selling systems
- Talking Points
- Taking names
Enforcing Policies
- Saying "no"
- Returns
- Store Credit
- Stream Fishing
- Discounts
- Where to enter the store
When to fetch from "The Back"
- Regular items
- Special things
System Returns & Tech Support Intake
- Where is it?
- What they do do
- Hours of operation