Difference between revisions of "AdvCustomerServiceBadge"

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(Created page with "thumb| Advanced Customer Service Badge ===Required Hoops=== ==Selling systems== *Talking Points *Taking names ==Enforcing Policies== *Saying "no" *Retu…")
 
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Advanced Customer Service Badge]]
 
Advanced Customer Service Badge]]
  
===Required Hoops===
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=Required Hoops=
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The cadet must prove that they understand the following before they can earn the Advanced Customer Service Badge
 +
 
 
==Selling systems==
 
==Selling systems==
 
*Talking Points
 
*Talking Points

Revision as of 13:04, 9 January 2013

Advanced Customer Service Badge

Required Hoops

The cadet must prove that they understand the following before they can earn the Advanced Customer Service Badge

Selling systems

  • Talking Points
  • Taking names

Enforcing Policies

  • Saying "no"
  • Returns
  • Store Credit
  • Stream Fishing
  • Discounts
  • Where to enter the store

When to fetch from "The Back"

  • Regular items
  • Special things

System Returns & Tech Support Intake

  • Where is it?
  • What they do do
  • Hours of operation