Difference between revisions of "AdvCustomerServiceBadge"
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*What they <i>do</i> do | *What they <i>do</i> do | ||
*Hours of operation | *Hours of operation | ||
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+ | [[Category: Thrift Store]] | ||
+ | [[Category: Merit Badges]] |
Revision as of 13:05, 9 January 2013
Required Hoops
The cadet must prove that they understand the following before they can earn the Advanced Customer Service Badge
Selling systems
- Talking Points
- Taking names
Enforcing Policies
- Saying "no"
- Returns
- Store Credit
- Stream Fishing
- Discounts
- Where to enter the store
When to fetch from "The Back"
- Regular items
- Special things
System Returns & Tech Support Intake
- Where is it?
- What they do do
- Hours of operation