Laptop QC Checklist

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QC Checklist

Steps

Notes and Detailed Instructions

Check for visible mistakes Loose screws? Missing keys? etc, etc. If so, remedy it.
Remove Asset Tags & Microsoft Branding (Certificates of Authenticity) Anything that identifies the previous owner should be removed, as well as Microsoft stickers. Affixing a small, square Free Geek sticker is often a good way to avoid having to remove all the sticker gunk from the Windows stick on the palm rest.
Is the system clean? If not, clean that sucker. Consider how you would feel about the cleanliness of the laptop if you were consider purchasing it, or if it were being given to you as a gift, and clean it up appropriately.
Do the laptop's specs match up the specs on the whiteboard? Check the whiteboard. If something seems incongruous, please check with your instructor to see how to proceed.
Check the Keeper Label Make sure that all information is filled out. Have Memtest and/or Battery check been done? If not, make sure to run these after you finish the QC.
Get into BIOS If you see an error message which reads something like "checksum error, defaults loaded" then your CMOS battery is dead. Ask your instructor what to do about it.
Check boot order in BIOS Look for the boot order in BIOS. Of the available options, the preferred order is as follows : CD-ROM boots first; Hard drive boots somewhere between CD-ROM and Network; Network boots last. Get as close as possible, depending on the BIOS.
Save and exit. Continue on to boot from the hard drive. Log in as "oem" (password: freegeek).
Check for Build notes on the Print Me If the Builder of this laptop had any comments for you, they'd be on the PrintMe on the Desktop. These notes may be helpful and/or important! You can delete this printme later (after QC printme is done).
Test wireless Connect to The Free Geek wireless network. Surf the web for a minute.
Make sure freegeek.org is the home page Open up Firefox and make sure that www.freegeek.org is set as the home page
Check Battery time, if battery test has been done. To check how long the battery ran, first check the Keeper label. If someone already completed the battery check, he/she would have filled out this info on the sticker. If the first box of "Batt. Test" has been checked, but not the second, then open a terminal and type wc bat_time. The first number is how many minutes it ran before the battery died. Add this to the Keeper label and check the second "Batt. Test" box.
Update the software If present, select the "Install all Updates" option from the update-notifier icon at the top-right of the screen. It may take some time to download and install packages, so feel free to continue on with other steps while this runs in the background.
Run "basiccheck" Read through each of the tests and verify that they pass
Test optical drive - data, sound, and DVD. For each drive:
  • Use a music disc to test sound.
  • Test-read a data CD (if any data shows up in the file browser that opens, test passes).
  • If there is a DVD-Rom, use the "Free Geek DVD" to check whether a movie will play. You don't need to install codecs.
Test CD/DVD writing
  1. Open up Brasero Disc Burning (under Applications > Sound & Video)
  2. Select Data Project
  3. Look in the Examples folder and select a few files.
  4. Click Burn on the lower righthand side.
  5. When a disk is done, verify that it contains the files you wrote to it by inserting the disc and checking out what pops up.
  6. Alternately, if Brasero fails, you can install K3B and check the CD/DVD writing with K3B.
  7. If you encounter any problems, ask an instructor
Blank the CD Using Brasero Disc Burning, select Tools > Blank. Using K3B, select Tools > Erase CD-RW
Test all USB ports Using a USB mouse, make sure that the cursor moves and can interact with things. Do this on all USB ports.
Test Cardbus/PCMCIA slots Put a wifi card in each slot -> if it lights up, then it's good
Check time and date Check the time and date in the top right corner. Adjust if incorrect.
Stress test the system for a few minutes. Open a terminal and run "stress-test". Wait a few minutes while it runs, and look for error messages. If you want to know more about what it's doing, open up another terminal and run "man stress".
Reboot using software controls Wait while it reboots, and ensure that the system powers on and offers a login screen without user intervention (e.g. without requiring that you "press F1 to boot").
Affix Stickers Put the Login Sticker (username:oem, password:freegeek) on the palm rest or somewhere the end user can easily see it. Affix the tiny, square "Free Geek" sticker wherever it looks nice (it's an excellent cover-up for Windows sticker residue
Print out hard copy of "printme" AND also save to Desktop
  1. Enable network printers:
    *System > Administration > Printing
    *Select Show printers shared by other systems and click Apply
    *Wait about 1 minutes and click Refresh. A list of printers should appear on the left.
  2. From a terminal, type "printme"
  3. Answer the questions printme asks.http://wiki.freegeek.org/index.php?title=Laptop_QC_Checklist&action=edit NOTE: Always select Laptop for system type.
  4. Please include the battery life, in minutes, in the QC printme notes. Also, please use a Sharpie pen to write the system id (which is generated during printme) under the battery on the laptop. These 2 things will be a huge help to Tech Support.

A webpage will open with info about the system. Print this page to the "laptop" or "double" printer. Then click "Print," choose "Print to file." Save the file as "Laptop Specs.pdf" to the Desktop. This will provide you with a hard copy of the Print Me, as well as a digital copy on the Desktop

Delete the Build print me Since you've just created a new print me, go ahead and delete the Build print me from the desktop
Check in with Build Instructor Ask what to do with the completed Laptop and make sure that he/she signs off on the hard copy of the print me.
Shut down system and clean up area Food for thought on customers returning laptops.